LoadProof Reviews & Product Details

LoadProof is essential for providing supporting documentation to combat OS/D claims and deductions from customers/carriers. Customer support has been top-notch, never having to wait more than 10 minutes to connect with a representative. Review collected by and hosted on G2.com.

Nothing yet! So far this system and support service has met or exceeded expectations Review collected by and hosted on G2.com.

We use LoadProof at 75 of our warehouses across the US. It saves us and our customers millions of dollars annually on chargebacks. The software is being continually updated with new features and add-ons; Smart Gladiator (parent company) is very responsive to customer feedback.

Our truckers also use it to document delivery and paperwork; the back office is immediately able to process the documentation, instead of waiting for the drivers to return to home base.

The software - both the mobile app and the AWS-hosted website - is straightforward to use; we usually train our associates in only 15 minutes. This software is a no-brainer; get it! Review collected by and hosted on G2.com.

LoadProof doesn't have many pre-built integrations to other ERP/WMS/TMS systems, but that's ok - it's far simpler to use, and once customers begin using it they never bring up the integration question again. Review collected by and hosted on G2.com.

LoadProof has helped not only with research of loads and damages, but also saved us (and customers) money on chargebacks unrelated to our handling. Review collected by and hosted on G2.com.

Honestly, if there were features we wanted to see, we connected with Puga and his team and they would implement them if possible. There are no downsides to saving money. Plus, having the support team capable of what this group has provided is incomparable. Review collected by and hosted on G2.com.

The app is easy to setup and use. I especially like the ability to forward the load condition to the customer at shipment. Review collected by and hosted on G2.com.

The limit of 100 pictures per load requires us to separate one truckload into two entries. Review collected by and hosted on G2.com.

Using Loadproof allows us to see what is going on internally that will impact downstream customers. It also provided information that was helpful with recording promotional returns related to unanticipated customer returns. Review collected by and hosted on G2.com.

Wanted to be able to share the information directly with the customer in advance of the shipment. We worked on this with the LoadProof team but had a little more work to do to make this a seamless process. Review collected by and hosted on G2.com.

Able to get the pictures/information to the customer in a timely manner without having to emailing them to yourself first. Review collected by and hosted on G2.com.

The only thing I can say is that LoadProof does not always scan the barcodes or QR codes that the carriers present to us for use. Review collected by and hosted on G2.com.

I like being able to take quick pictures that are uploaded to a database that I can pull for our trailers coming in. Review collected by and hosted on G2.com.

Sometimes pictures take a while to upload depending on the network availability. Review collected by and hosted on G2.com.

SAVING MONEY ON CHARGEBACKS. EASY TO LOOK UP ORDERS. YOU CAN SET UP DIFFERENT THINGS TO CHECK, LIKE OUTBOUND'S, INBOUND'S, PARCEL SHIPMENTS. IT'S SAVING US MONEY ON CHARGEBACKS. HAVE NOT USED A COMPETITOR AND DON'T PLAN ON USING ANYONE ELSE. Review collected by and hosted on G2.com.

THE ONE THING I DISLIKE IS IT TAKES A LONG TIME TO LOOK UP ORDERS. Review collected by and hosted on G2.com.

Proof of shippable contents in good order. Every update makes the app easier than ever! Review collected by and hosted on G2.com.

The only opportunity I see is the trailer number entry pulls up the keyboard, not a number board. This sometimes creates fat finger mistakes. Review collected by and hosted on G2.com.

LoadProof allows you to recount the number of trailers loaded, the quality of those trailers after the load has been completed and the option to review the quality if there are any customer complaints after unloading at the receiver. Review collected by and hosted on G2.com.

I would like to see some data reporting options in my email if that is possible for when our warehouse operations leaders are entering this data. Review collected by and hosted on G2.com.