LoadProof Reviews & Product Details

The user friendly and intuitive website and app. Review collected by and hosted on G2.com.

The challenge to have multiple loads on one entry feel limiting in day to day operations. Review collected by and hosted on G2.com.

My company started using LoadProof earlier this year to document inbound and outbound loads and have been extremely happy with the software. Operators in the warehouse have an easy time submitting photos and documenting the condition of our product. The dashboard makes it easy to sort, review, and report on damages, and we've recently enabled automation to notify customers directly when damages occur. We've since expanded to multiple sites and are planning to add safety reviews, GEMBA walks, and several other items to our portfolio with LoadProof. The customer service and responsiveness with the team has been exceptional, and whenever we come across a feature that isn't part of the system, the LoadProof team is always happy to review and potentially add to the next wave of updates. Review collected by and hosted on G2.com.

There isn't anything significant that we've found in the system that we don't like. There are features we'd like to see in future releases, but the team is always happy to discuss and review for future builds. Review collected by and hosted on G2.com.

LoadProof is an excellent way to keep everyone in the loop on the overages and shortages needed to be expressed. This App has answered many of my questions about what has shipped out of our location. Customer service is top-notch! Review collected by and hosted on G2.com.

Our company has only used Loadproof for a short time now. I have no complaints about LoadProof. Review collected by and hosted on G2.com.

We recently deployed LoadProof to help mitigate chargebacks and deductions from customers. LoadProof is very user-friendly and works with our warehouse scanners, so no additional hardware was required. Since you can have multiple users with different roles, it has allowed us to improve response time when providing pictures for backup on claims. The support staff has been great. They are very responsive and have fulfilled my feature enhancement request. Review collected by and hosted on G2.com.

I would like to see LoadProof work towards some automation that is barcode driven in future releases. Outside of that, the layout is great for tracking and organizing pictures for customer orders. Review collected by and hosted on G2.com.

I like that you can organize your photos on the platform and quickly retrieve specific photos to review or send them to the customer and shipping team to show proof of issues arising during the transportation process. Review collected by and hosted on G2.com.

I have not found anything I dislike about Loadproof, but if I have to say something, I guess the app sometimes kicks me out, and I lose my photos, but that's it. Review collected by and hosted on G2.com.

We are using LoadProof in our manufacturing environment to take pictures of our products before shipment as part of our inspection process. Not only is this an added assurance to our customers to verify how our products are packaged before shipment, It has helped reduce our load liability when we had photos to verify exactly how the load was completed. Review collected by and hosted on G2.com.

I don't really have any dislikes. The only disadvantage I see is the inability to use it on all mobile platforms. Otherwise, there are no major concerns. Review collected by and hosted on G2.com.

We use load proof in the warehouse to upload pics of every load that leaves. We take a pic of the PO number and pallet so they can see the pallet's condition at the time of loading and proof that the correct pallet was actually on the load. Review collected by and hosted on G2.com.

There is nothing I don't like about load proof. I would prefer if there were an option to scan barcodes. Review collected by and hosted on G2.com.

The ease of use of the UI is impressive. There are no fiddly bits, and every step of the process is clean and simple to follow-- starting with the touch-activated camera function (which does both photo and video), all the way through to the file storage parameters you dictate. The off-site photo server on the LoadProof website is easy to navigate, allowing me to recall our data on command. LoadProof has already saved us a ton of money that we might otherwise have had to shell out to our customers in chargeback fees for apparent mis-ships our consignees received, which ended up being the carrier's responsibility. Review collected by and hosted on G2.com.

The server recall function from the LoadProof website produces a unique long hyperlink for each photo, which requires me to paste (and then format) a bunch of long links in my emails to customers every time they put in a request. Fortunately, the site does allow you to copy ALL of the links from a particular shipment to your clipboard with just one click. This feature comes in pretty handy, considering the slight drawback mentioned above. Review collected by and hosted on G2.com.

Loadproof has helped us determine whether shipping discrepancies from customers are valid. There have been many times that the customer has said we have shorted them material that was really there Review collected by and hosted on G2.com.

I don't really have any complaints about the system. I have never ran into an issue that I would change. I like the function of the program and can't think of anything that would improve it Review collected by and hosted on G2.com.

The application is simple. Take pics, add info, upload the package for future retrieval... if needed

Works on Android and iPad

After the demo, it's a common feeling as to why others haven't thought about it earlier. Review collected by and hosted on G2.com.

It's too simple. Not flexible. User management is not as we preferred. All users from every client of Smartgladiator share the same DB space. So the admins must get creative when adding users. Active Directory Federation would be immensely helpful. Single-Sign-on is now an option on android devices. Haven't tried yet

For order with multiple pallets, either repeat all steps for every pallet OR manually enter pallet IT into the fields. Flow can be modified to skip few steps if same info applies to more than one item. Review collected by and hosted on G2.com.