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Livedrive

By Ziff Davis

4.0 out of 5 stars

How would you rate your experience with Livedrive?

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Livedrive Reviews & Product Details

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Livedrive Reviews (11)

Reviews

Livedrive Reviews (11)

4.0
11 reviews

Pros & Cons

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DB
Senior Software Test Engineer
Mid-Market (51-1000 emp.)
"LiveDrive"
What do you like best about Livedrive?

LiveDrive gives the best cloud storage for storing the files and data, which can be accessiblefrom mobile and tab as well. Review collected by and hosted on G2.com.

What do you dislike about Livedrive?

There is nothing to dislike about LiveDrive. Review collected by and hosted on G2.com.

AM
Warehouse Executive
Warehousing
Small-Business (50 or fewer emp.)
"Decent cloud storage and backup solution"
What do you like best about Livedrive?

1) It provides you unique platform to upload your data on cloud as well as retrieve the same.

2) You can assign user level rights to any file.

3) It offers you faster upload and download. Review collected by and hosted on G2.com.

What do you dislike about Livedrive?

Never faced any issue with Livedrive so far. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Small-Business (50 or fewer emp.)
"Livedrive a easy and safe option for cloud storage"
What do you like best about Livedrive?

Very easy to use and speed of uploads and searches was quick with low latency Review collected by and hosted on G2.com.

What do you dislike about Livedrive?

The cost was a little high but the package deals make it more appealing Review collected by and hosted on G2.com.

EJ
Consulting
Mid-Market (51-1000 emp.)
"Storage and synchronization Solution"
What do you like best about Livedrive?

Livedrive is a solution, for storage and synchronization. The interface is visually appealing and easy to navigate making it a pleasure to use. Review collected by and hosted on G2.com.

What do you dislike about Livedrive?

It tends to be a bit slow and unreliable especially when it comes to collaboration in a business setting. it is more convenient for customers if they offered a package with all their services. Review collected by and hosted on G2.com.

MG
Soporte Tecnico
Small-Business (50 or fewer emp.)
"Livedrive the safest and easiest to use platform"
What do you like best about Livedrive?

All functions are very good and the application is useful. It has the ability to maintain unlimited versions of files, and has helped us and our users, solve the problems we have and is very easy to configure on the computer, its price is accessible and its interface is capable of generating understandable signals. This tool can be used in various types of browsers, and can also be used in a mobile device. Review collected by and hosted on G2.com.

What do you dislike about Livedrive?

To be able to use the application it is necessary to have internet on the computer or mobile device, if I need more space I must pay to obtain another package, we would like to improve the final support since when we are in an emergency the server is very slow to give Start to the activity. Its monitoring is slow, this also depends on the connection you have with the internet. Review collected by and hosted on G2.com.

JG
Analista De Soporte Tecnico
Mid-Market (51-1000 emp.)
"Livedrive is fast and cross platform"
What do you like best about Livedrive?

Livedrive has clients for different operating systems, which is its best feature, as it allows instant synchronization on all devices from which it is accessed, including backup configurations. The best thing is that the person should not worry about the files that they must backup, since the program is in charge of organizing the backup automatically. Review collected by and hosted on G2.com.

What do you dislike about Livedrive?

The program has minimal errors such as eliminating the configurations carried out by the user when the session is closed and opened again. I consider that the configurations must be saved in the user's profile. Review collected by and hosted on G2.com.

Paul K.
PK
Cardiologist
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Terrrible customer service - criminals"
What do you like best about Livedrive?

Currently nothing the service is absysmal and the customer service is very heavy handed almost mafia like. Review collected by and hosted on G2.com.

What do you dislike about Livedrive?

I have used Livedrive for several years. Of recent, their service has been failing with lost online documents. It is also unable to fully update/add files to their system.

When I raised this issue with them their customer service threatened to erase all my files within 3 days unless I agreed to continue with them. See below email extract;

"If you do not wish to contact my colleagues, the closure will be actioned automatically within 3 business days, and once this is done any data transferred to Livedrive will become inaccessible and deleted from our servers shortly afterwards.

This said, I would like to assist on this matter more directly, and resolve the root cause. Given the circumstances and situation, I would like to discuss this with you directly over the phone and, if necessary, do a remote connection and have a closer look at what's happening. Please let me know if this is acceptable, and what number I can reach you on, as well as what time would be convenient for you.

Kind Regards

Ilarian

Livedrive Customer Support"

I have asked to make a complaint and also to be forwarded a copy of their complaints procedure which livedrive have refused.

I would avoid this company at all costs. Review collected by and hosted on G2.com.

Jason S.
JS
CEO
Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Backup is excellent, briefcase not so good."
What do you like best about Livedrive?

Automatic off site could backup that happens in the background with no human interaction. Backs up multiple versions of documents. Unlimited storage for re-sellers meaning no worries about large video files etc. Review collected by and hosted on G2.com.

What do you dislike about Livedrive?

Briefcase for business is a nightmare. Slow to sync across multiple devices. Changes made on one PC often don't show up on other devices for quite a while making team collaboration a no go. Customer support is terrible. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Small-Business (50 or fewer emp.)
"Fastest in UK and very reliable"
What do you like best about Livedrive?

The best feature of the Livedrive is indeed its easy to use platform. Its seamless and fast. Review collected by and hosted on G2.com.

What do you dislike about Livedrive?

It has FTP ability but it would be quite helpful if it also had FTP into the individual backups as well. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise (> 1000 emp.)
"An efficient software and the best thing is that it occupies little space"
What do you like best about Livedrive?

What I liked the most about this amazing software is that it offers unlimited storage space and absolute synchronization with any mobile device. It also has free applications to watch movies, open documents or listen to music directly from your files in the cloud. What I loved most is that it is too easy to install the desktop application, upload your files and documents to the cloud automatically or manually and have access to them whenever you want. There is no limit in size or quantity. It offers support for different versions of the same file that you overwrite and that you want to recover for some reason. You can also recover files that you deleted by mistake. Review collected by and hosted on G2.com.

What do you dislike about Livedrive?

An efficient software and the best thing is that it occupies little space. All the features are very good. The interface is very nice and almost intuitive. Therefore there is nothing that you do not like. Review collected by and hosted on G2.com.

Pricing

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