Liquid Web Reviews & Product Details

It was good but nowadays servers not good and no support to look over that Review collected by and hosted on G2.com.

We enjoyed with @LiquidWeb services for many years just bcoz of their support heroes! Review collected by and hosted on G2.com.

Easy to get started, great reliability, almost no downtime. Been with them in one form or another for more than 10 years and I've had very few issues. Love the self serve aspect of most things, the SSL management is greatly improved since Liquid web acquired the Cloud Sites product. Its also a very affordable service when hosting multiple web sites with their own databases. Review collected by and hosted on G2.com.

I use mainly the Cloud Sites platform and I wish they had support for .net Core projects. Also sometime I think the DNS management could be done in a more automatic way. Review collected by and hosted on G2.com.

Solid uptime and excellent support. We've been a long time partner with LiquidWeb and continue to expand as our customer needs grow. Having a dedicated partner support contact for sales needs, and their heroic support staff means we always get someone when we need it. Review collected by and hosted on G2.com.

We have been hosting with LiquidWeb for 15+ years and have always had excellent service. In that time, the only issues were related to ISP and upstream provider outages, which were not a result of LiquidWeb. Review collected by and hosted on G2.com.

Liquid Web is a premium hosting service provider that has a pricing on the upper tier with no such thing as shared hosting. For those serious in making a professional web presence without hiccups like site going without a proper SSL, crashed when content/product goes viral, Liquid Web needs consideration. Their customer support through chat is 24x7 and really, really prompt and effective. I am using Liquid Web Managed WordPress and satisfied. From this month, we are getting additional features, thanks to their merger with Nexcess, a web development company that has developed expertise in coming out with innovative hosting applications for Magento, WordPress and WooCommerce. So, the Managed WordPress dashboard now has added features to ensure that the site loads superfast. Review collected by and hosted on G2.com.

The dashboard can be made further user friendly. For instance, linking a new domain with the newly bought WordPress plan can be made more easy, especially for those who are newbies. Review collected by and hosted on G2.com.

I used to use and recommend clients to Liquidweb all the time. They had fantastic, local support techs that really knew what they were doing. Review collected by and hosted on G2.com.

Over time they have turned into a soul-less company that has tightened their belt too many times and now relies on unethical billing practices to claw money from the few customers they have left. Their cancellation policies remind of Columbia House. Absolutely terrible. Review collected by and hosted on G2.com.

I love the uptime, the swift, courteous, efficient service, and the truly HEROIC support I have been getting from Liquid Web for over 9 years. You can't do better, I've tried! Review collected by and hosted on G2.com.

Nothing. Seriously, there is nothing I dislike about Liquid Web. Review collected by and hosted on G2.com.

Kristin F (Krissy) at Liquid Web is an awesome example of the type of personal and expert service that I've come to love and rely on for the success of my business. When I called in today, she came through for me in a big way to day and I appreciate it and my clients appreciate it.

I've been through the hosting gauntlet and seen past the marketing promises made by other hosting providers, but Liquid Web delivers on the hardware side and especially on the service side. When I have an issue with my hosting, I know I have someone in my corner who cares about my issue and understands the impact it can have on my business, so it's refreshing and encouraging to know that I'm not alone when something happens.

If you like your host or aren't sure if you like them, I'd definitely call Liquid Web and see if they might be a good fit. They won't be for everyone, but I have no hesitation in recommending them. Review collected by and hosted on G2.com.

My only critique is that I've had a few chats or phone calls where the CSR wasn't what I've come to know and love at Liquid Web, but hopefully they learn quickly. But the overwhelming experience has been awesome. Review collected by and hosted on G2.com.

I think setting up and managing all the different aspects of a website hosting account can be tricky and tiresome sometimes. The control panel in Liquid Web makes most of the tasks involved easier to deal with since the menu items and tools are basically designed to be straightforward. There isn't too much complex technical language used, so I can read descriptions of various tools and understand what to do with them. Review collected by and hosted on G2.com.

I haven't experienced anything significant that I disliked about the web hosting product, but I think figuring out certain configuration settings that are ideal for our website installations and structure can be confusing at times, even with the online information and customer support resources. Review collected by and hosted on G2.com.

I've been using the Cloud Sites service for as long as it has been provided by Liquid Web, and since 2010 from when it was previously provided by Rackspace. The quality and reliability of the hosting and email services is certainly excellent, but the level of tech support is second to none. Their support crew has come through for me countless times over the years, and have even helped me with things that were probably not really their responsibility, i.e. WordPress child theme configuration issues, questions regarding foreign domain name extensions, IMAP email configuration on multiple devices, and much more. If you host multiple small-to-medium websites for yourself and/or others, and you don't have the knowledge or the desire to manage servers or hosting space on your own, you really can't go wrong with their Cloud Sites managed hosting option. They offer one-click installation of WordPress as well as many other content management systems, making this an ideal solution for freelance web developers and designers. Setup and configuration of email accounts is quick and easy, and they offer a website you can send your customers to that helps them set up all their devices and troubleshoot email configuration issues, so you don't have to deal with any of that. Review collected by and hosted on G2.com.

Pricing for the Cloud Sites service is somewhat inflexible, although this only applies to the monthly fee for hosting -- fees for email accounts are by quantity. However, I can't really complain about that because they previously gave me the email service for free (as Rackspace did when they owned this service before Liquid Web). When they started charging for email a couple of years ago, they bumped up the maximum storage on each account from 1 GB to 25 GB, which made the price change significantly less painful. Review collected by and hosted on G2.com.

Our last hosting company, Nexcess, over-charged us and billed for everything. The only way to get near reasonable pricing was to lock into a trouble, long-term contract with Nexcess, which the former company President, unfortunately signed-up for. When I took over the reigns, one of my top objectives was to trim the IT budget while improving client support. As soon as the contract with Nexcess was over we did not monkey around. Instead, we worked with Angelo at Liquidweb.com to migrate our accounts. We are glad we switched. At the time, we had 70+ Drupal and 20+ Wordpress sites to move. It took nearly 3 months. In less than 1 year, two of my top five annual goals have been achieved, thanks to Liquidweb.com. Liquidweb is a breath of fresh air. Fair pricing, top-level customer support, and outside the box thinkers. Review collected by and hosted on G2.com.

Admin area a bit tricky to understand at first. That said, so far, we love them. Not much to complain about. Review collected by and hosted on G2.com.