# Liquid Web vs Nexcess Comparison

---
## Frequently Asked Questions

### What is the difference between Nexcess vs Liquid Web?

Liquid Web stands out from Nexcess with a higher G2 rating, stronger support, and easier setup according to reviewer scores.

| | [Nexcess](https://www.g2.com/products/nexcess/reviews) | [Liquid Web](https://www.g2.com/products/liquid-web-2024-07-24/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 3.2/5 (30 reviews) | 4.2/5 (104 reviews) |
| Ease of Setup score | 7.5 | 8.8 |
| Quality of Support score | 7.3 | 8.8 |
| Top Reviewer-Cited Strength | Customer Support (3 all-time mentions) | — |



### How do the pricing models of Nexcess and Liquid Web compare?

Liquid Web is rated as the stronger value on price and cost satisfaction, with a higher reviewer score than Nexcess.

- **Nexcess:** In recent reviews, several reviewers cite increasing costs and dissatisfaction with value, mentioning frequent price hikes and high costs.
- **Liquid Web:** Reviewers note higher prices but express greater satisfaction with the value received, with some mentioning that the service is worth the premium for the support and reliability.
- **Switching reasons:** Multiple reviewers describe switching from Nexcess to Liquid Web for better pricing transparency and improved support experiences.



### What are the best alternatives to Nexcess and Liquid Web?

Cloudways, SiteGround, and Hostwinds are the top three alternatives to Nexcess and Liquid Web according to G2 rankings.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Nexcess](https://www.g2.com/products/nexcess/reviews) | 3.2/5 (30 reviews) | — | Recent reviews cite frequent price increases and dissatisfaction with value | Customer Support (3 all-time mentions) |
| [Liquid Web](https://www.g2.com/products/liquid-web-2024-07-24/reviews) | 4.2/5 (104 reviews) | — | Reviewers note higher prices but greater satisfaction with value | — |
| [Cloudways](https://www.g2.com/products/cloudways/reviews) | 4.7/5 (1,142 reviews) | Small-Business | — | — |
| [SiteGround](https://www.g2.com/products/siteground/reviews) | 4.2/5 (308 reviews) | Small-Business | — | — |
| [Hostwinds](https://www.g2.com/products/hostwinds/reviews) | 4.9/5 (438 reviews) | Small-Business | — | — |



### Which Cloud Web Hosting features should I prioritize when comparing Nexcess and Liquid Web?

Buyers comparing Nexcess and Liquid Web should prioritize Quality of Support, Ease of Setup, Meets Requirements, Ease of Use, and Price/Cost satisfaction.

- **Quality of Support:** Nexcess 7.3, Liquid Web 8.8
- **Ease of Setup:** Nexcess 7.5, Liquid Web 8.8
- **Meets Requirements:** Nexcess 6.6, Liquid Web 9.0
- **Ease of Use:** Nexcess 7.1, Liquid Web 8.6
- **Price/Cost satisfaction:** Nexcess reviewers cite frequent price increases and dissatisfaction, while Liquid Web reviewers express higher satisfaction with value



### What are the pros and cons of Nexcess vs Liquid Web?

Liquid Web's headline strength is higher reviewer satisfaction with support and setup, while Nexcess is most often praised for customer support in recent reviews.

- **Nexcess strengths:** Customer Support (3 all-time mentions), Ease of Use (3 all-time mentions), Dashboard Usability (2 all-time mentions), Easy Management (2 all-time mentions), Quick Response (2 all-time mentions)
- **Nexcess trade-offs:** Poor Customer Support (3 all-time mentions), Poor Communication (2 all-time mentions), Backup Issues, Billing Issues, Expensive/High Cost, Hosting Issues, Hosting Limitations
- **Liquid Web strengths:** Higher Quality of Support score (8.8), higher Ease of Setup score (8.8), higher Meets Requirements score (9.0)
- **Liquid Web trade-offs:** Poor Communication (2 all-time mentions), Poor Customer Support (2 all-time mentions), Poor Performance (2 all-time mentions), Billing Issues, Complex Setup, Confusing, Expensive/High Cost, Migration Issues, Not User-Friendly, Overcharging, Slow Speed



### Is Nexcess or Liquid Web better for small businesses?

Liquid Web is the better fit for small businesses, with higher reviewer satisfaction and a strong presence in the small-business segment.

- **Nexcess:** No largest segment data available; reviewers cite ease of use and management but also mention support and cost concerns.
- **Liquid Web:** Largest segment is Small-Business; reviewers highlight strong support, reliability, and satisfaction with value for small business needs.



### Which Cloud Web Hosting platform has better integrations?

Neither Nexcess nor Liquid Web has a clear reviewer preference for integrations, with minimal recent mentions for either platform.

- **Nexcess:** Easy Integrations mentioned in recent reviews, but below the publish floor for all-time counts.
- **Liquid Web:** No recent reviewer-cited integrations.



### How do Nexcess and Liquid Web compare on customer support?

Liquid Web outperforms Nexcess on Quality of Support by a material margin, with scores of 8.8 versus 7.3.

- **Nexcess:** Reviewers are split, with some praising customer support and others citing poor support and slow response times.
- **Liquid Web:** Many reviewers highlight fast, knowledgeable, and proactive support, with a consistently high satisfaction score.



### Which is easier to implement, Nexcess or Liquid Web?

Liquid Web is easier to implement than Nexcess, with an Ease of Setup score of 8.8 compared to Nexcess's 7.5.

- **Nexcess:** Reviewers describe a generally easy setup process but note occasional migration and dashboard challenges.
- **Liquid Web:** Reviewers consistently report straightforward setup, easy onboarding, and helpful support during implementation.



| | Liquid Web | Nexcess | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 3.1 out of 5 | 
| **Total Reviews** | 104 | 31 | 
| **Largest Market Segment** | Small-Business (85.6% of reviews) | Small-Business (80.0% of reviews) | 
| **Entry Level Price** | Starting at $199.00 Per Month | Starting at $19.00 Per Month | 

---
## Top Pros & Cons

### Liquid Web


Cons:
- Poor Communication (2 reviews)
- Poor Customer Support (2 reviews)

### Nexcess

Pros:
- Customer Support (3 reviews)
- Dashboard Usability (2 reviews)

Cons:
- Backup Issues (1 reviews)
- Billing Issues (1 reviews)

---
## Ratings Comparison
| Rating | Liquid Web | Nexcess | 
|---|---|---|
  | **Meets Requirements** | 9.0 (86 reviews) | 6.4 (23 reviews) | 
  | **Ease of Use** | 8.6 (86 reviews) | 6.9 (24 reviews) | 
  | **Ease of Setup** | 8.8 (68 reviews) | 7.3 (19 reviews) | 
  | **Ease of Admin** | 9.0 (67 reviews) | 7.1 (18 reviews) | 
  | **Quality of Support** | 8.8 (86 reviews) | 7.0 (24 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (66 reviews) | 7.5 (18 reviews) | 
  | **Product Direction (% positive)** | 7.5 (79 reviews) | 3.2 (19 reviews) | 

---
## Pricing

### Liquid Web

#### Entry-Level Pricing

Plan: Managed Dedicated Server Hosting

Price: Starting at $199.00 Per Month

Description: Get the Highest Level of Performance and Security with Managed Dedicated Servers

Key Features:
- Intel Xeon 1230v6
- 4 cores @ 3.9 GHz Max
- 16 GB RAM

[Browse all 8 editions](https://www.g2.com/products/liquid-web-2024-07-24/pricing)

#### Free Trial

No

### Nexcess

#### Entry-Level Pricing

Plan: WooCommerce

Price: Starting at $19.00 Per Month

Description: Built-in image compression, abandoned cart & page builder plugins, 1-click staging plus StoreBuilder.

Key Features:
- Up to 1 store
- 30GB Storage
- Up to 500 orders per-hour

[Browse all 4 editions](https://www.g2.com/products/nexcess/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Dedicated Hosting

| Product | Score | Reviews |
|---|---|---|
| **Liquid Web** | N/A | N/A |
| **Nexcess** | N/A | N/A |

#### Set Up

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Customization** | Not enough data | Not enough data | 
| **Ease of Installation** | Not enough data | Not enough data | 
| **Speed** | Not enough data | Not enough data | 

#### Security

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Secure Socket Layer (SSL) Certificate Provision** | Not enough data | Not enough data | 
| **Data Backup and Restoration** | Not enough data | Not enough data | 
| **DDoS Protection** | Not enough data | Not enough data | 
| **Malware Protection** | Not enough data | Not enough data | 

#### Support

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Domain and Sub-Domain Support** | Not enough data | Not enough data | 
| **Technical Support** | Not enough data | Not enough data | 
| **Hardware Support** | Not enough data | Not enough data | 

### WordPress Hosting

| Product | Score | Reviews |
|---|---|---|
| **Liquid Web** | N/A | N/A |
| **Nexcess** | N/A | N/A |

#### Performance

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Plugins and Theme support** | Not enough data | Not enough data | 
| **Site management** | Not enough data | Not enough data | 
| **Technical Support** | Not enough data | Not enough data | 
| **Caching** | Not enough data | Not enough data | 
| **Free Website Transfers** | Not enough data | Not enough data | 

#### Security

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Backup** | Not enough data | Not enough data | 
| **Activity monitoring** | Not enough data | Not enough data | 
| **Malware identification and removal** | Not enough data | Not enough data | 
| **WAF and DDoS Protectiob** | Not enough data | Not enough data | 

#### Free Resources

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Email** | Not enough data | Not enough data | 
| **Domain** | Not enough data | Not enough data | 
| **SSL Certificates** | Not enough data | Not enough data | 

### Cloud Web Hosting

| Product | Score | Reviews |
|---|---|---|
| **Liquid Web** | N/A | N/A |
| **Nexcess** | N/A | N/A |

#### Performance - Cloud Web Hosting

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Caching** | Not enough data | Not enough data | 
| **Intuitive Control Panel** | Not enough data | Not enough data | 
| **Opering System** | Not enough data | Not enough data | 
| **Server Redundancy** | Not enough data | Not enough data | 

#### Support - Cloud Web Hosting

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Free SSL** | Not enough data | Not enough data | 
| **Auto-scaling** | Not enough data | Not enough data | 
| **Flexible Pricing - Cloud Web Hosting** | Not enough data | Not enough data | 
| **Support** | Not enough data | Not enough data | 

#### Security - Cloud Web Hosting

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Compliance and Certifications** | Not enough data | Not enough data | 
| **Backup** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

### Cloud Application Hosting

| Product | Score | Reviews |
|---|---|---|
| **Liquid Web** | N/A | N/A |
| **Nexcess** | N/A | N/A |

#### Security - Cloud Application Hosting

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Data Protection** | Not enough data | Not enough data | 
| **Data Backup** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 

#### Performance - Cloud Application Hosting

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Centralized Workspace** | Not enough data | Not enough data | 
| **Server Uptime** | Not enough data | Not enough data | 
| **Collaboration** | Not enough data | Not enough data | 

#### Support - Cloud Application Hosting

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **IT Support** | Not enough data | Not enough data | 
| **Flexible Pricing** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 

#### Application support - Cloud Application Hosting

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Sage Hosting** | Not enough data | Not enough data | 
| **Tax Hosting** | Not enough data | Not enough data | 
| **Game Servers** | Not enough data | Not enough data | 
| **Quickbooks Hosting** | Not enough data | Not enough data | 

### Domain Registrars

| Product | Score | Reviews |
|---|---|---|
| **Liquid Web** | N/A | N/A |
| **Nexcess** | N/A | N/A |

#### Security - Domain Registrar

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Advanced DNS management** | Not enough data | Not enough data | 
| **WHOIS privacy protection** | Not enough data | Not enough data | 
| **Two-factor authentication (2FA)** | Not enough data | Not enough data | 

#### Convenience and automation - Domain Registrar

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Bulk domain management** | Not enough data | Not enough data | 
| **Domain parking** | Not enough data | Not enough data | 
| **Auto-renewal** | Not enough data | Not enough data | 

#### Support and service - Domain Registrar

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Knowledge base and tutorials** | Not enough data | Not enough data | 
| **Domain transfer assistance** | Not enough data | Not enough data | 
| **24/7 customer support** | Not enough data | Not enough data | 

#### Advanced management and features - Domain Registrar

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Email forwarding and hosting** | Not enough data | Not enough data | 
| **Website builder integration** | Not enough data | Not enough data | 
| **Domain auction and backordering** | Not enough data | Not enough data | 

### VPS Hosting Platforms

| Product | Score | Reviews |
|---|---|---|
| **Liquid Web** | 5.2/10 | 18 |
| **Nexcess** | N/A | N/A |

#### Agentic AI - Virtual Private Servers (VPS)

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Hosting Management

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Storage Limits** | 6.5 (16 reviews) | Not enough data | 
| **Bandwidth Allowance** | 7.6 (16 reviews) | Not enough data | 
| **Email Hosting** | 5.8 (12 reviews) | Not enough data | 
| **Control Panel Integration** | 7.4 (15 reviews) | Not enough data | 
| **CMS Support** | 5.7 (10 reviews) | Not enough data | 
| **Web Framework Support** | 5.6 (9 reviews) | Not enough data | 
| **E-Commerce Integration** | 4.2 (8 reviews) | Not enough data | 
| **File Management** | 6.0 (10 reviews) | Not enough data | 
| **Database Support** | 6.4 (13 reviews) | Not enough data | 
| **Security Tools** | 6.0 (12 reviews) | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Third-Party Integration** | Not enough data | Not enough data | 
| **CMS Integration** | Not enough data | Not enough data | 
| **Website Hosting** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Liquid Web | Nexcess | 
|---|---|---|
| **Generative AI** | Not enough data | Not enough data | 
| **Virtual Server** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Mail Server Monitoring** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Resource Optimization** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Control Panel** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Backup and Recovery** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 
| **Bandwidth Monitoring** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Resource Allocation & Planning** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Load Balancing** | Not enough data | Not enough data | 
| **Dedicated Virtual Resources** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Managed Hosting Platforms](https://www.g2.com/categories/managed-hosting), [Dedicated Hosting Platforms](https://www.g2.com/categories/dedicated-hosting), [Cloud Web Hosting Platforms](https://www.g2.com/categories/cloud-web-hosting)

**Unique to Liquid Web (2):** [VPS Hosting Platforms](https://www.g2.com/categories/vps-hosting-platforms), [Cloud Application Hosting Platforms](https://www.g2.com/categories/cloud-application-hosting)

**Unique to Nexcess (2):** [WordPress Hosting Platforms](https://www.g2.com/categories/wordpress-hosting), [Domain Registrars](https://www.g2.com/categories/domain-registrars)


---
## Reviewer Demographics

### By Company Size

| Segment | Liquid Web | Nexcess | 
|---|---|---|
| **Small-Business** | 85.6% | 80.0% | 
| **Mid-Market** | 10.3% | 20.0% | 
| **Enterprise** | 4.1% | 0% | 

### By Industry

#### Liquid Web

- **Marketing and Advertising:** 22.9%
- **Information Technology and Services:** 9.4%
- **Computer Software:** 7.3%
- **Internet:** 6.3%
- **Health, Wellness and Fitness:** 4.2%
- **Graphic Design:** 4.2%
- **Management Consulting:** 4.2%
- **Design:** 4.2%
- **Publishing:** 3.1%
- **Professional Training & Coaching:** 2.1%
- **Other:** 32.3%

#### Nexcess

- **Retail:** 16.7%
- **Marketing and Advertising:** 16.7%
- **Internet:** 10.0%
- **Apparel & Fashion:** 6.7%
- **E-Learning:** 6.7%
- **Information Technology and Services:** 6.7%
- **Investment Banking:** 3.3%
- **Leisure, Travel & Tourism:** 3.3%
- **Market Research:** 3.3%
- **Industrial Automation:** 3.3%
- **Other:** 23.3%

---
## Alternatives

### Alternatives to Liquid Web

- [Cloudways](https://www.g2.com/products/cloudways/reviews) — 4.7/5 stars (1145 reviews)
- [Hostwinds](https://www.g2.com/products/hostwinds/reviews) — 4.9/5 stars (438 reviews)
- [Kinsta](https://www.g2.com/products/kinsta/reviews) — 4.8/5 stars (1638 reviews)
- [WP Engine](https://www.g2.com/products/wp-engine/reviews) — 4.6/5 stars (360 reviews)
- [Pantheon](https://www.g2.com/products/pantheon/reviews) — 4.4/5 stars (725 reviews)
- [Hostinger](https://www.g2.com/products/hostinger/reviews) — 4.4/5 stars (831 reviews)
- [ScalaHosting](https://www.g2.com/products/scalahosting/reviews) — 4.8/5 stars (552 reviews)
- [UltaHost](https://www.g2.com/products/ultahost/reviews) — 4.9/5 stars (433 reviews)
- [DigitalOcean](https://www.g2.com/products/digitalocean/reviews) — 4.6/5 stars (755 reviews)
- [Google Cloud Storage](https://www.g2.com/products/google-cloud-storage/reviews) — 4.6/5 stars (602 reviews)

### Alternatives to Nexcess

- [SiteGround](https://www.g2.com/products/siteground/reviews) — 4.2/5 stars (308 reviews)
- [Cloudways](https://www.g2.com/products/cloudways/reviews) — 4.7/5 stars (1145 reviews)
- [WP Engine](https://www.g2.com/products/wp-engine/reviews) — 4.6/5 stars (360 reviews)
- [Kinsta](https://www.g2.com/products/kinsta/reviews) — 4.8/5 stars (1638 reviews)
- [Hostinger](https://www.g2.com/products/hostinger/reviews) — 4.4/5 stars (831 reviews)
- [Bluehost](https://www.g2.com/products/bluehost/reviews) — 3.4/5 stars (282 reviews)
- [Pantheon](https://www.g2.com/products/pantheon/reviews) — 4.4/5 stars (725 reviews)
- [Hostwinds](https://www.g2.com/products/hostwinds/reviews) — 4.9/5 stars (438 reviews)
- [WPMU DEV](https://www.g2.com/products/wpmu-dev/reviews) — 4.8/5 stars (863 reviews)
- [GoDaddy Domains](https://www.g2.com/products/godaddy-godaddy-domains/reviews) — 3.9/5 stars (963 reviews)

---
## Top Discussions

### Liquid Web

- Title: [Who owns Liquid Web?](https://www.g2.com/discussions/who-owns-liquid-web) — 1 comment
  > **Top comment:** "Principal, Mr. Jim Geiger, CEO
2703 Ena Dr, Lansing, MI 48917-8585
Years in Business:  7
Phone Numbers:  (517) 322-0434"

### Nexcess

- Title: [Is Nexcess good?](https://www.g2.com/discussions/is-nexcess-good) — 2 comments
  > **Top comment:** "No, their great."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/liquid-web-2024-07-24-vs-nexcess)