It used to be okay. Not anymore, it is a train wreck of a web host now. Review collected by and hosted on G2.com.
I had high hopes for Liquid Web based on their reputation, but my experience has been nothing short of frustrating. Their support, which they claim is "heroic," has been completely dismal. Long wait times, canned responses, and zero urgency when real issues arise. When I needed help the most, I was either ignored or passed between agents who clearly weren’t reading the previous messages.
It feels like support has been outsourced or downgraded significantly — there's no consistency, no follow-through, and definitely no accountability. For the premium prices they charge, the support should be top-tier. Instead, it feels like a bait and switch.
Would not recommend, especially if you rely on fast, competent help when something goes wrong. Review collected by and hosted on G2.com.
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