---
title: LightWork AI Reviews
meta_title: 'LightWork AI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how LightWork AI works for a business like yours.
date_modified: '2026-05-26'
parent_category:
  name: Real Estate
  url: https://www.g2.com/categories/real-estate
---


# LightWork AI Reviews
**Vendor:** LightWork Holding  
**Category:** [Property Management Software](https://www.g2.com/categories/property-management)
## About LightWork AI
LightWork AI builds agentic AI for UK residential agencies. Our AI agent, Felicity, handles property operations end-to-end across lettings, sales, market appraisals, and maintenance. She answers calls and emails, books viewings, triages repairs, and resolves around 80% of enquiries autonomously, 24/7, without needing human input. Agencies can customise her tone, qualifying questions, lead scoring, maintenance urgency prioritisation, and agents per branch, so she fits your operation from day one. LightWork is built to remove the repetitive, high-volume admin from property teams so they can focus on relationships and revenue. Felicity integrates directly into your CRM (Alto, MRI Software, Street.co.uk, and Loop), so nothing lives outside your existing systems. LightWork is ISO 27001 certified, SOC 2 audited, and GDPR compliant. Learn more at www.lightwork.co.






- [View LightWork AI pricing details and edition comparison](https://www.g2.com/products/lightwork-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-23+12%3A27%3A33+-0500&secure%5Bsession_id%5D=b359c55f-889b-49c1-93e6-4af3499b5c8c&secure%5Btoken%5D=396682bc6624e00aa642d4bc77f5a913dcc7870e3a7b5cbd6ee7510f63509fb5&format=llm_user)

## LightWork AI Features
**Leasing**
- Vacancy Advertising
- Rental Applications
- Tenant Screening
- Lease Templates
- Document Management
- Occupancy Management
- Housekeeping Management
- Contact Management
- Complaint Management

**Building Operations**
- Maintenance Service Requests
- Property Inspections
- Service Portals
- Building Announcements
- Resource Reservations
- Residential Properties

**Accounting**
- Property Accounting
- Online Payment
- Company Financials
- Certificates of Insurance (COI)
- Dashboards
- Overdue Payments
- Commercial Properties
- Activity Dashboard
- Electronic Payments

**Operations**
- Tenant Portal
- Integration with Rental Payment Solution
- Lease Application Management
- Tenant Screening
- Amenity Management
- Accounting Module
- Maintenance Management
- Listing Syndication
- Work Order Management
- Communication Management
- Vendor Management
- Marketing Management
- Service Request Management
- Reservations Management
- Listing Management
- Third-Party Integrations
- Task Management
- Tax Management
- Financial Management
- Channel Management
- Owner Portal
- Calendar Management
- Contract/License Management
- Vacancy Management
- Faculty/Staff Management
- Workflow Management
- Inspection Management
- Lead Management
- Insurance Management
- Background Screening
- Website Management

**Agentic AI - Property Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Budget Tracking
- Property Database
- Alerts/Notifications
- Transaction History
- Late Fee Calculation
- Credit Check
- Expense Tracking
- Billing & Invoicing
- AI Copilot
- API
- Payment Processing
- Document Storage
- Maintenance Scheduling
- Reminders
- Reporting & Statistics
- Data Import/Export
- Generative AI
- Digital Signature
- Rent Tracking
- Web-based Deployment
- Rent Collection
- Lease Tracking
- Customizable Branding
- Transaction Monitoring
- For Real Estate
- Financial Reporting
- For Property Managers
- Tenant Tracking
- Credit Card Processing
- Dynamic Pricing
- For Hospitality Industry
- Violation Tracking
- For Residential
- Search/Filter
- Guest Tracking
- Multi-Location
- Mobile App
- Electronic Signature
- Utility Billing
- Role-Based Permissions
- Activity Tracking
- Virtual Tour
- Discussions/Forums
- File Sharing
- Drag & Drop
- Recurring/Subscription Billing
- For Commercial Real Estate
- Client/Property Matching

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