# LightWork AI Reviews
**Vendor:** LightWork Holding  
**Category:** [Property Management Software](https://www.g2.com/categories/property-management)
## About LightWork AI
LightWork AI is a London-based proptech company building AI that handles end-to-end property management operations for UK estate agents and property managers. Founded in 2024, LightWork is focused on removing the repetitive, high-volume admin work from property teams so they can focus on relationships and revenue. Felicity is LightWork AI's agent for residential agencies. She answers calls and emails across lettings, sales, market appraisals, and maintenance -- booking viewings and triaging repairs automatically. Customise her tone, qualifying questions, lead scoring, maintenance urgency prioritisation, and agents per branch, so she fits your agency out of the box. Felicity integrates directly into your CRM -- Alto, MRI Software, Street.co.uk, and Loop -- so nothing lives outside your existing systems. She responds in under 20 seconds, 24/7, and handles around 80% of prospect enquiries autonomously. ISO 27001 certified, SOC 2 audited, GDPR compliant.






- [View LightWork AI pricing details and edition comparison](https://www.g2.com/products/lightwork-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+04%3A19%3A18+-0500&secure%5Bsession_id%5D=b26652fe-39db-4977-bcda-3bf6be8b2d1d&secure%5Btoken%5D=6a844f298eeebc1eeb6f430e6393d73087063fa45bf53da2e15ececa252df4fb&format=llm_user)

## LightWork AI Features
**Leasing**
- Vacancy Advertising
- Rental Applications
- Tenant Screening
- Lease Templates
- Document Management

**Building Operations**
- Maintenance Service Requests
- Property Inspections
- Service Portals
- Building Announcements
- Resource Reservations

**Accounting**
- Property Accounting
- Online Payment
- Company Financials
- Certificates of Insurance (COI)
- Dashboards

**Operations**
- Tenant Portal
- Integration with Rental Payment Solution
- Lease Application Management
- Tenant Screening
- Amenity Management
- Accounting Module
- Maintenance Management
- Listing Syndication

**Agentic AI - Property Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making