Level Access Accessibility Platform Reviews (238)

Reviews

Level Access Accessibility Platform Reviews (238)

4.5
238 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and comprehensive reporting, which simplifies the process of ensuring accessibility compliance. Many appreciate the detailed insights and actionable recommendations that help teams address issues effectively. However, some users note that the interface can feel outdated and less intuitive, which may hinder the experience for new users.

Pros & Cons

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Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Helping us build a more inclusive and accessible digital world!"
5/5
What do you like best about Level Access Accessibility Platform?

- Great for tracking issues, keeping an eye on our accessibility health, and keeping tabs on our overall engagement. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

The IA could be better as I do have a hard time finding pages and navigating the website as an admin. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Great Knowledgable People"
4/5
What do you like best about Level Access Accessibility Platform?

I like that the platform is intergated with backlogs and does automated scans. I also really like how it lets me see how we are doing against all the WCAG 2.0 and 2.1 criteria. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

I wish it was a little easier to setup. Getting the environments setup was a little time consuming but once setup it worked great! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Very convenient Portal to Test Accessibility"
4.5/5
What do you like best about Level Access Accessibility Platform?

Level access platform is convenient tool to use for accessibility with accuracy and clarity of the issue. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

Initially, it was little tricky to understand for navigation. Like for login etc. Review collected by and hosted on G2.com.

Chris L.
CL
Chris L.
Design Ops Lead
Enterprise (> 1000 emp.)
"Excellent team, service, and knowledge"
5/5
What do you like best about Level Access Accessibility Platform?

I really like the team, first & foremost. Excellent folks with a great vision – both strategic & practical. The tools for reviewing, reporting, and resolving issues are very good. The support for design & dev is very good. They additionally have helped with our VPATs also, which has been a big help. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

The only qualm I've had is the consistency of the feedback in some reviews, which is probably to be expected. Where one review may call out one issue, the next may call out another issue the first reviewer didn't catch. This may be due to the fact that standards have changed internally or externally however. Review collected by and hosted on G2.com.

Response from Amanda Rusek of Level Access Accessibility...

We appreciate your kind words about our team and the support we provide. We understand the importance of consistent feedback and will work to address this issue to ensure a better experience for you.

Ankit K.
AK
Ankit K.
Developer Associate
Enterprise (> 1000 emp.)
"Checking the Static code"
5/5
What do you like best about Level Access Accessibility Platform?

It is very easy to use. The login was initially seemed complex, but once that is done then it is very convinient to use and you just have to do few steps to get your work done. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

The initial setup was a bit complex for me, and I needed help from a person regarding the initial setup. This can be made easier to use. Other than this, the whole experience was very good. Review collected by and hosted on G2.com.

Jesse W.
JW
Jesse W.
Senior Product Designer
Enterprise (> 1000 emp.)
"A great partner to our organization"
5/5
What do you like best about Level Access Accessibility Platform?

Support from the organizationa and their learning. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

I have to be very praoctive about engaging them. Probably a me problem. Review collected by and hosted on G2.com.

M
Matt .
CRA/Compliance Specialist
Mid-Market (51-1000 emp.)
"The Level Access Platform is user friendly and gives you the tools to improve your website."
5/5
What do you like best about Level Access Accessibility Platform?

The ability to be able to test pages for accessibility issues. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

Sometimes it would be nice visual examples of the change that needs to be corrected and a corrected example. Review collected by and hosted on G2.com.

Brian R.
BR
Brian R.
Marketing Consultant
Mid-Market (51-1000 emp.)
"True Partner for ADA Advancement"
4.5/5
What do you like best about Level Access Accessibility Platform?

The team over at Level Access at experts in both remediation and advancement to ensure that our digital platforms are accessible to all. This holds immense significance, particularly in our industry (real estate), where strict requirements and expectations are in place to guarantee fair access for everyone. We take this very seriously and enjoy working with a partner who has such great expertise in this area. We also have had a great experience in proactively strategizing for future digital initiatives to make sure projects kickoff with ADA Compliance top of mind. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

Their old AMP platform is a bit clunky to use, but the good news is that they've been migrating to a newer version which seems promising. Review collected by and hosted on G2.com.

Response from Brian Shipley of Level Access Accessibility...

Kudos, Brian, for prioritizing accessibility for your users. We're pleased that you're exploring the new Platform, which makes accessibility much easier to understand, adopt, measure, and share with others for support. Keep up the great work.

Mitchell N.
MN
Mitchell N.
Foreman
Enterprise (> 1000 emp.)
"easy accessibility and always updated"
5/5
What do you like best about Level Access Accessibility Platform?

ease of use and alwauys updated, very easy Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

downloading new data can be slow, but it always updates Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Level Access Platform"
4.5/5
What do you like best about Level Access Accessibility Platform?

One-stop location for results of Level Access accessibility evaluations and scans, remediation projects and tasks, training resources, and more. The company is continuing to innovate on the platform as a hub for accessibility testing, results, and other assets. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

There's a great deal of information to sift through, and it can be challenging to find the specific item you are looking for. Also, the Level Access support ticketing system is not integrated into the platform and requires a separate login. Finally, it would be good for the platform to have integrations with additional profject management, tracking, and workflow systems like Gitlab. Review collected by and hosted on G2.com.

Response from Amanda Rusek of Level Access Accessibility...

We're glad to hear that you find our platform to be a one-stop location for accessibility evaluations, scans, remediation projects, and training resources. We appreciate your feedback and are continuously working to improve the platform's usability.