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Level Access Accessibility Platform Reviews & Product Details

Level Access empowers organizations with the advanced software, expert managed services, and training solutions needed to create accessible and legally compliant digital experiences, including websites, mobile apps, digital products, gaming software, documents, and more. Powerful technology and tools provide access to advanced testing, monitoring, and reporting, equipping teams with the integrated software needed to confidently manage a comprehensive digital accessibility program at scale. Managed services include access to expert manual testing and evaluation, remediation guidance, training and enablement, in-house legal support, and accessibility program management for long-term organizational success. The Level Access Platform provides a complete overview of the progress of your digital accessibility work on every asset. With dashboards, integrations, and issue tracking, your teams will have the resources, reporting, testing and tooling to clearly and confidently manage your digital accessibility program: -- Base your decision-making on accurate and timely data with advanced monitoring and robust reporting capabilities. -- Track the accessibility status of all the digital properties in your portfolio, or drill down to issue details on an asset’s individual dashboard. -- Mitigate your legal risk by accessing a system of record, which maintains a complete history of the accessibility state and progress for each of your digital assets. -- Boost productivity and accelerate digital accessibility work with teams across your organization by integrating with tools they’re already using, like Jira and Azure DevOps. -- Improve efficiency by addressing accessibility issues before your digital experiences go live using our CI/CD integrations, APIs, and eA Browser Extension. -- Scale confidently regardless of the quantity or complexity of your digital assets. To learn more, visit www.levelaccess.com.

Product Website

Seller

Level Access Platform

Languages Supported

English

Overview by

Brian Shipley (Director of Customer Marketing @ Level Access)

Discussions

Level Access Accessibility Platform Community

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

View More Pricing Information

Level Access Accessibility Platform Integrations

(5)

Verified by Level Access Accessibility Platform

Level Access Accessibility Platform Media

Level Access Accessibility Platform Demo - Level Access Platform Dashboard

The Level Access Platform is your central source for tooling, scanning, monitoring, and reporting. And it’s integrated with familiar systems like Jira and Azure DevOps, flowing smoothly into existing workflows.

Level Access Accessibility Platform Demo - Accessibility Health & Issue Severity

Monitor the overall Accessibility Health of your website, mobile app, software, and more while drilling down into actionable insights sorted by severity. Identify and solve the highest-priority issues first with integrated guidance on how to fix them.

Level Access Accessibility Platform Demo - Monitoring & Reporting

From websites, mobile apps, and digital products to augmented reality, the metaverse, gaming, and beyond the Level Access Platform collaborates seamlessly into your existing workflows and familiar systems as you test, monitor and manage progress. And you’ll have access to the market’s most experi...

Level Access Accessibility Platform Demo - Website Scan Results

With automated scanning, an algorithm continuously evaluates code to identify certain accessibility errors. A scan will reveal a “health score” based on its findings, providing a baseline to measure improvement over time. And while having a great scanner is key, having a platform that makes se...

Level Access Accessibility Platform Demo - Integrated Digital Accessibility Platform

From designers to developers to UX, from ADA to WCAG—our combination of the most advanced platform and the most experienced team will help you get and stay compliant.

Official Downloads

(4)

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Level Access Accessibility Platform Reviews (210)

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Chetan J.

Senior Software Engineer

Small-Business (50 or fewer emp.)

1/18/2024

"Its nice tool contains rich data set of issues with full explanations and details."

3.5/5

What do you like best about Level Access Accessibility Platform?

Its rightly provided holistic solution with fully automated way and while implementation it can be usefull for local use as well.

Also issue logging from site of error to AMP to Jira or any other tool. that reduced human interference and afferds. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

Some of the complex screens with custom components its not capture issues. Thats not good thing . Review collected by and hosted on G2.com.

Response from Brian Shipley of Level Access Accessibility Platform

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Kudos for leveraging the Jira integration, Chetan, to streamline your accessibility program. Passing tasks and related how-to tips is a great way to grow knowledge and adoption by your Development and QA teams. We're glad you're having success. Thank you for the review and feedback.

Bryn D.

Mid-Market (51-1000 emp.)

1/24/2024

"Key Accessibility parnter"

4.5/5

What do you like best about Level Access Accessibility Platform?

The people are responsive and easy to work with. They help us author VPATS and review our site for compliance. They do this in a timely manner and always keep us updated on status. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

Platform is fine but interact with people more than the tools Review collected by and hosted on G2.com.

Response from Brian Shipley of Level Access Accessibility Platform

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Thank you for your partnership, Bryn, and for your kind review. We're proud to assist you with making your digital experiences compliant and more usable by people of all abilities. Keep up the great work.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/14/2023

"Level Access (AMP) Review"

4.5/5

What do you like best about Level Access Accessibility Platform?

The Level Access team has been very helpful and efficent in ensuring that our team understands all the resources they can provide by having monhtly calls. In addition, any questions or concerns that we have they are extremely quick to respond with solutions and their tools and resources have been a great system for our team to use in regards to ADA compliance and reports. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

There is nothing I specifically dislike about the platform, the only suggestion I would provide is to make the AMP website a little more beginner friendly in regards to how to access the tools and how to use them as well. Review collected by and hosted on G2.com.

What problems is Level Access Accessibility Platform solving and how is that benefiting you?

The Level Accessibility platform is helping our team make sure that our website is ADA compliant and to ensure that all the pages we do push live are user friendly. The tool also suggests what specifically can be changed and the severity of the outcome which is extremely useful when developing and publishing new pages. Review collected by and hosted on G2.com.

Response from Brian Shipley of Level Access Accessibility Platform

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Thank you for your review. We're so pleased that you're having success with the team and enjoying our program. And great suggestion about the AMP interface. We've blended AMP's most powerful capabilities into the more user-friendly Level Access Platform for that exact reason. Be sure to check it out! Chat with your Account team or I'm happy to help. Kudos for prioritizing accessibility for your users.

Tony P.

Mid-Market (51-1000 emp.)

1/30/2024

"Great product, great people"

4.5/5

What do you like best about Level Access Accessibility Platform?

The platform is very easy to navigate and makes it simple to see both the high level and detailed information regarding accessibility findings. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

There is additional licensing required for Jira integration. Review collected by and hosted on G2.com.

Response from Brian Shipley of Level Access Accessibility Platform

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Thank you for your review, Tony. We appreciate your feedback.

Aarti P.

Small-Business (50 or fewer emp.)

11/21/2023

"ADA compliance Simplified"

5/5

What do you like best about Level Access Accessibility Platform?

1) Detects ADA issues quickly from entire website in one click

2) Each detected issue “exposes” the corresponding markup and guidance about solving the problem Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

I dont find any cons by using this product Review collected by and hosted on G2.com.

Response from Brian Shipley of Level Access Accessibility Platform

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Kudos for prioritizing your accessibility and compliance. Thank you for your review. We're pleased that you're having success with the program.

Allyson W.

Enterprise (> 1000 emp.)

11/7/2023

"Enterprise Accessibility"

5/5

What do you like best about Level Access Accessibility Platform?

I like that the platform shows overall accessbility conformance and presents audit informaton in an easy-to-understand way. Customer service and account management teams have also always responded to my inquiries quickly. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

The only issue I've had is resetting my platform password, but that may be a whitelisting issue on my side. The Level Access team was quick in returning my messages about this. Review collected by and hosted on G2.com.

Response from Brian Shipley of Level Access Accessibility Platform

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We're pleased that you're having success with the program, Allyson, and equally as important, engaging with our team members for ongoing guidance and assistance. Keep up the great work!

Verified User in Design

Small-Business (50 or fewer emp.)

9/19/2023

"Level Access has shaped my knowledge of accessibility that enhances Sanrio.com."

3.5/5

What do you like best about Level Access Accessibility Platform?

The manuel testing has been a great feature for me. I love the quick turnaround and how the results are done by an employee as opposed to AI. Level Access also provides education tools for a personal and better understanding of accessibility. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

The platform is vast and comprehensive so it was difficult to navigate the platform. I wish I understood the naming semantics of the task IDs and wish to see a more seamless integration between Level Access's Platform and project management tools such as JIRA. Review collected by and hosted on G2.com.

What problems is Level Access Accessibility Platform solving and how is that benefiting you?

Level Access is helping us find gaps in our website that go beyond color contrast issues. It has helped enhance our productivity tenfold because Level Access has the capacity to not only identify accessibility issues, but also help us find solutions into fixing them. Review collected by and hosted on G2.com.

Response from Brian Shipley of Level Access Accessibility Platform

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We're so excited to hear that we're helping you affect real change in your accessibility. And thank you for the feedback on our current Jira integration. We're actively enhancing our product with new releases almost weekly. Contact your Account team for insights into the latest experience. Keep up the great work!!!

Verified User in Oil & Energy

Enterprise (> 1000 emp.)

1/24/2024

"An inclusive digital experience"

4.5/5

What do you like best about Level Access Accessibility Platform?

Level access helped us in providing knowledge and experience on the accessibility journey which helped us in meeting the compliance. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

While it is one of the leading platforms and very efficient but expensive, it would be useful if it had monitoring enabled for sites behind a firewall as well Review collected by and hosted on G2.com.

Response from Brian Shipley of Level Access Accessibility Platform

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Thank you for your kind review! I spoke with our Product team and they offered the following articles to assist with monitoring sites behind firewalls, including the IP addresses for the SaaS Platform for whitelisting and tips if you're an AMP user as well. Try these and don't hesitate to contact Support for assistance. We'd be happy to help.

- https://client.levelaccess.com/hc/en-us/articles/9249741469847-What-are-the-platform-IP-addresses

- https://client.levelaccess.com/hc/en-us/articles/13760892929559-AMP-firewall-and-filter-exclusions

See how Level Access Accessibility Platform improved

Verified User in Computer Software

Enterprise (> 1000 emp.)

1/24/2024

"Wonderful Customer Service and Professional Workforce"

4.5/5

What do you like best about Level Access Accessibility Platform?

Our team has is just beginning the journey for the education and training needed to utilize the platform and tools provided by Level Access, so we have not had much first hand experience. I will say that we have been extremely pleased with the Level Access team and the services provided! Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

Not applicable as we have not had enough usage of the platform. Review collected by and hosted on G2.com.

Response from Brian Shipley of Level Access Accessibility Platform

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Thank you for the kind review. We're pleased to support you on your journey to better accessibility.

Verified User in Animation

Mid-Market (51-1000 emp.)

2/5/2024

"Professional and responsive"

5/5

What do you like best about Level Access Accessibility Platform?

All the information and suggestion for remediation are very clear. Lucie and Ian from Level Access Accessibility team are especially friendly and helpful! Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

Some application pages cannot be auto-scanned. Review collected by and hosted on G2.com.

Response from Brian Shipley of Level Access Accessibility Platform

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We are so pleased you're enjoying the program and that our experts are helping support your success. Keep up the great work.