LetzChat Features
Translation Support (5)
Automated Translation
Automatically translatednew front-end web content as it's published.
Workflows
Provides workflows around translating front-end web content.
Glossary
Provides a glossary of frequently translated terms.
Image Translation
Translates text featured on images hosted on a website.
Traffic Analysis
Allows users to segment traffic by preferred language, user location, etc.
Visitor Customization (4)
Widgets
Provides add-on widgets that allow website visitors to change their preferred language.
Language-Based Domains
Automatically changes a site's domain based on a site visitor's location or preferred language.
Preferred Language Detection
Automatically detects a website visitor's preferred language preferences.
Personalized Content
Personalizes web content based on information inferred by a website visitor's preferred language and location.
Platform (6)
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Multilingualism
Can support effective translation for a wide variety of languages, even uncommon ones.
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Quality
Quality control is performed by post-editing or by using a glossary.
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Real-Time
Translation support is provided with near real-time responses during customer engagement.
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Artificial Intelligence
Uses machine translation technologies to provide translation support.
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Self-Improving
Continuously refines and improves translation support methods.
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Volume
The translation engine is able to provide translation support to a large volume of translation requests.
Channel (4)
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Security
All messages are either immediately deleted, or held in a secure location following regulations.
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Omnichannel
Provides translation across all support channels like chat, ticketing, email, etc.
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Privacy
Communication security meets HIPAA, GDPR, and CCPA regulatory standards.
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Anonymity
Customer's anonymity is maintained.
Generative AI (5)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text-to-Speech
Simulates human-like speech from text inputs.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text-to-Speech
Simulates human-like speech from text inputs.

