LetzChat Features
Translation Support (6)
Automated Translation
Automatically translatednew front-end web content as it's published.
Workflows
Provides workflows around translating front-end web content.
Glossary
Provides a glossary of frequently translated terms.
Image Translation
Translates text featured on images hosted on a website.
Traffic Analysis
Allows users to segment traffic by preferred language, user location, etc.
Machine Translation
Translate multiple types of language through AI technology
Visitor Customization (5)
Widgets
Provides add-on widgets that allow website visitors to change their preferred language.
Language-Based Domains
Automatically changes a site's domain based on a site visitor's location or preferred language.
Preferred Language Detection
Automatically detects a website visitor's preferred language preferences.
Personalized Content
Personalizes web content based on information inferred by a website visitor's preferred language and location.
Multi-Language
Manage and support multiple languages
Platform (6)
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Multilingualism
Can support effective translation for a wide variety of languages, even uncommon ones.
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Quality
Quality control is performed by post-editing or by using a glossary.
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Real-Time
Translation support is provided with near real-time responses during customer engagement.
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Artificial Intelligence
Uses machine translation technologies to provide translation support.
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Self-Improving
Continuously refines and improves translation support methods.
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Volume
The translation engine is able to provide translation support to a large volume of translation requests.
Channel (4)
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Security
All messages are either immediately deleted, or held in a secure location following regulations.
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Omnichannel
Provides translation across all support channels like chat, ticketing, email, etc.
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Privacy
Communication security meets HIPAA, GDPR, and CCPA regulatory standards.
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Anonymity
Customer's anonymity is maintained.
Generative AI (6)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text-to-Speech
Simulates human-like speech from text inputs.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text-to-Speech
Simulates human-like speech from text inputs.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Additional Functionality (43)
Task Management
Create, manage and track all task activities and progression
Automated Text Generation
Automatically generates text by applying artificial intelligence to user input
Style Check
Review the style of written or visual content
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Revision History
Track what was updated, who made the changes, compare two revisions, and revert or perform another revision
Translation Analytics
Text Review
Automatic examination of submitted content
Data Security
Protect sensitive data for digital privacy
App Store Localization
Optimize app store for specific language, keywords and terms that are pertinent to a particular geographic region
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Customizable User Interface
Design, modify, and organize how content is displayed on a system interface
Document Management
Store, manage, and track all electronic documents in a centralized location
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Annotations
Highlight content and/or make notations about parts of content
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
API
Application programming interface that allows for integration with other systems/databases
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Translator Database
Translation Management
Manages translation of text and other digital assets
For No-Code Development
Build applications without the use of code
Multiple Programming Languages Supported
Run stored procedures and queries in multiple programming languages, such as JSON, Java, Python, Ruby, Perl, and SQL
Rich Text Editor
Input different types of content and edit text formats, fonts, font sizes, and colors
Terminology Management
Identifying and using specialized terms in the right context
Online Payments
Accept and process online payment transactions
Quality Assurance
Systematic evaluation of various aspects of a project or service to prevent defects or issues
Prompt Engineering
Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Localization Automation
Adapt content to display differently based on viewer location
Customization
Create labels for products that contain required information such as colors, sizes, dates, etc.
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Workflow Management
Create, design and manage workflows for repetitive tasks
Translation Memory
A database that stores sentences, paragraphs or segments of text that have been previously translated
Price and Cost Calculations
Calculate rule-based prices for a product/service
Content Delivery
Distributing content through various platforms or channels
Preview Functionality
Preview materials before finalizing projects
Full Text Search
Search for specific words or phrases within a document or database
Phrase Analytics
Identifies unique words and phrases that show up in a specific attribute
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Change Management
Track and monitor efficient handling of all changes/transitions
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
String Translation Management
Translation and management of static text elements on websites