LetsBot Reviews & Product Details

LetsBot is an all-in-one WhatsApp Business API platform for online stores, service businesses and support teams. Connect your number through Meta's official API — and keep using the WhatsApp Business app on the same number with coexistence — then let an AI bot answer customers 24/7 in their language and hand over to a human when needed. Your whole team works from one shared inbox with assignment rules, departments, internal notes and CSAT surveys. Send approved-template campaigns, recover abandoned carts and confirm orders automatically with native apps for Salla, Zid, Shopify and WooCommerce. A built-in CRM tracks contacts, deals, tasks, quotes and tickets, and the platform also covers social publishing, bookings, an online store and a light ERP. Developers get a REST API and an MCP server that lets ChatGPT, Claude and other AI agents send messages and manage the workspace. LetsBot is a Meta Business Partner, run by a UK company.