Very easy to alter and change things as per customer request (with the exception of Direct Debit collection dates) and can add restrictions to other accounts i.e not allowing training members access to databases and so on
What do you dislike?
automatic opt-in when adding new data to the system means that if someone has been added as a member to legend many years ago they can still receive marketing if the system refreshes them for whatever reason (data protection issues)
Recommendations to others considering the product
play around with it as much as you can to learn shortcuts as loading times and buffering can be long
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