For the client, I appreciate that LegalMatch is a free platform available to anyone needing legal help. LegalMatch does not charge you to post your legal questions. The only fees you pay are what the attorney quotes you if you decide to engage them. The platform is easy to use and detailed in its structure. A client listing is posted immediately to all attorneys in that LM network, and most people receive attorney feedback within minutes.
For the attorney, I appreciate that LM does not try to get involved with my brand, my engagement, my fees, or any other aspect of my practice other than client gathering. I use it regularly throughout the day, and LM is essential to my campaign/workflow management.
LegalMatch has provided me with some of my favorite clients and people over the years, and it serves as a solid way for people to connect with attorneys that suit their needs and personality. I know that if I don't secure a client, it's either because I did not do my job well or we were simply not a good fit for each other.
On the service side of what LM provides me, their customer support is incredible, they are constantly improving their structures and innovative integrations, and they follow up with my leads consistently when needed. Review collected by and hosted on G2.com.
I wouldn't call this comment a dislike or disadvantage, just a constructive critique: LM has an app for its attorneys, but I find it has a few issues with certain layers/functions and use the browser version primarily. However, I'm sure the LM team will continue to improve the app as they do every other element of their company. Review collected by and hosted on G2.com.
