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Leadferno Reviews & Product Details

Leadferno is a business messaging platform built for small businesses to power conversion, texting and better customer experience. Text with customers right from your website via a customizable web-to-text widget. Engage with consumers using a powerful messaging inbox – so your team can increase conversions, close leads faster, and delight your customers. Leadferno's Leadbox is the most customizable web-to-text widget on the market powering texting and your other conversions like appointment booking, click-to-call, lead forms, directions and more. Both a browser app and mobile apps help your team engage with customers using powerful business features like auto-replies, saved replies, scheduled messages, reminders and more. Integrate with Facebook Messenger, Google's Business Messages, Google Analytics and connect to other apps like your CRM via Zapier or our API.

Seller

Leadferno

Product Description

Leadferno is a business messaging platform build for small business to power SMS, converstion and better customer experience. Text with customers right from your website via a web to text widget. Engage with consumers using a powerful messaging inbox – so your team can increase conversions, close leads faster and delight your customers. Leadferno's Leadbox is the most customizable web-to-text widget on the market powering texting and your other conversions like appointment booking, click-to-call, lead forms, directions and more. Both a browser app and mobile apps help your team engage with customers using powerful business features like auto-replies, saved replies, scheduled messages, reminders and more. Integrate with Facebook Messenger, Google's Business Messages, Google Analytics and connect to other apps like your CRM via Zapier or our API.

Overview by

Aaron Weiche

Pricing

Pricing provided by Leadferno.

Pro Plan

$150.00

10 Users with a shared Inbox Per Month

Premium Plan

$225.00

25 Users with a shared Inbox Per Month

View More Pricing Information

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Leadferno Media

Leadferno's customizable Leadbox powers conversion via text, calls, appointments, and more.

Leadferno Demo - Desktop and mobile app.

A powerful shared inbox used from mobile or desktop apps.

View leads by channel, text, Facebook Messenger and Google Messages with top converting pages.

Text and message securely with a business grade app packed with powerful features for iOS and Android.

Leadferno Reviews (14)

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CA

Chris A.

Owner

Design

Small-Business (50 or fewer emp.)

2/13/2023

"My customers loves it"

5/5

What do you like best about Leadferno?

As an affiliate, I see how well Leadferno works for my customers. Prospects asking questions are quickly responded to thanks to the notifications. Review collected by and hosted on G2.com.

What do you dislike about Leadferno?

No cons so far. My customers continue using it and I appreciate the fact that if they need support they can contact Leadferno directly or reach out to me if they prefer. Review collected by and hosted on G2.com.

What problems is Leadferno solving and how is that benefiting you?

Capturing prospect data is a big reason to consider Leadferno over using a business mobile phone for texting. Having a record of the text communication tied to the contact keeps things under control. I also like the ability to write and save responses for replying to frequently asked questions. Review collected by and hosted on G2.com.

NR

Natalie R.

Marketing Manager

Small-Business (50 or fewer emp.)

11/1/2022

"Leadferno is a great feature!"

4.5/5

What do you like best about Leadferno?

The most helpful tool from leadferno is the ease of responding to customers through an app. Whether you're on your phone or on a computer, responding to customers is simple. Leadferno allows you to transfer messages to people on your team, which is great for organization and making sure someone is following up at all times. We have seen an increase in our online form leads, and the text feature has been supplemental, adding to our total lead count. Review collected by and hosted on G2.com.

What do you dislike about Leadferno?

Leadferno has an after-hours prompt that informs customers they've reached us after business hours. My suggestion for the app would be the option for multiple after-hour prompts based on which page the customer originated from (ex. Prompt A for Page A, Prompt B for Page B, etc.) but it's more of a one-size-fits-all prompt that works across all pages/texts. Review collected by and hosted on G2.com.

DS

Darren S.

Founder

Internet

Small-Business (50 or fewer emp.)

9/6/2022

"The must-get replacement for live chat. 366% increase in new leads."

5/5

What do you like best about Leadferno?

Giving our customers an easy way to text us through our website has had a huge impact on the number of leads coming in, and in particular, on our ability to stay in touch with those leads and for them to stay in touch with us. It's a FAR superior solution to the live chat we had on the site before. We track all our incoming leads and saw a 366% increase in new incoming leads when we replaced live chat with the Leadferno widget. Review collected by and hosted on G2.com.

What do you dislike about Leadferno?

So far, no dislikes. There was a time when our account grew very large because of all the incoming leads, and it was getting slow. We raised a support ticket with them, and they did some database optimization; now it's super fast. Great customer support! Review collected by and hosted on G2.com.

What problems is Leadferno solving and how is that benefiting you?

Problem: customer starts a live chat, waits for an agent, gets distracted in another tab, and then the chat automatically closes.

Leadferno: customer starts a text with us, and our agent responds when they are available, and the customer gets the response on their phone, even if they're away from the office. With Leadferno we're always in touch with our customers and don't lose them. GAME CHANGER. Review collected by and hosted on G2.com.

SS

Susan M. S.

Digital Marketing Director

Small-Business (50 or fewer emp.)

11/1/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"Best SMS / Text Software Out There!"

5/5

What do you like best about Leadferno?

How easy and fast it is to set up and get live on your website. Super user-friendly dashboard and interface. Review collected by and hosted on G2.com.

What do you dislike about Leadferno?

NOTHING! its such a great tool to easily connect with potential customers. Review collected by and hosted on G2.com.