# LeadAngel Reviews **Vendor:** LeadAngel **Category:** [Lead-to-Account Matching and Routing Software](https://www.g2.com/categories/lead-to-account-matching-and-routing) **Average Rating:** 4.5/5.0 **Total Reviews:** 46 ## About LeadAngel The early bird gets the sale. Filter match, and route leads to the right salesperson instantly. Close more deals. LeadAngel is a B2B Lead Management platform, including Lead to Account Matching and Routing. Fast, Reliable, and Customizable Operations works with Salesforce CRM and others. APIs available to route and match leads. LeadAngel helps businesses, organizations, and enterprises improve their sales processes to close more deals faster. The software offers lead routing, lead matching, fuzzy matching, lead deduplication, account based marketing strategies, and detailed reporting. Matching is very customizable and extremely fast. ## LeadAngel Pros & Cons **What users like:** - Users value the **ease of use** of LeadAngel, enabling quick implementation and efficient lead routing for better responsiveness. (5 reviews) - Users appreciate the **automated lead routing** of LeadAngel, enabling faster responses and improved sales team efficiency. (4 reviews) - Users value the **routing efficiency** of LeadAngel, enhancing response speed and ensuring opportunities are not missed. (3 reviews) - Users value the **flexibility in lead routing** with LeadAngel, ensuring fair scheduling and smooth operations for teams. (2 reviews) - Users find **lead routing efficiency** in LeadAngel makes on-the-fly changes simple and ensures fair distribution. (2 reviews) - Automation (1 reviews) - Automations (1 reviews) - Booking Efficiency (1 reviews) - Customer Support (1 reviews) - Easy Integrations (1 reviews) **What users dislike:** - Users find **difficult customization** options for calendar invites, feeling they are too corporate for the restaurant industry. (1 reviews) - Users experience **integration issues** with Gcal, as LeadAngel sometimes fails to recognize conflicting booking events. (1 reviews) - Users face **integration issues** with Gcal, where conflicting events aren't always recognized during booking. (1 reviews) - Users find the **limited customization** options for calendar invites to be too corporate for the restaurant industry. (1 reviews) - Users experience **inconsistent name recognition** issues with LeadAngel, leading to conflicts during event booking with Gcal. (1 reviews) - Outdated Information (1 reviews) ## LeadAngel Reviews ### 1. Efficient Lead Routing with Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mariam M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about LeadAngel?** I like that LeadAngel helps a lot by switching from manual to automatically routing leads to the right sales reps, so we respond faster and don't miss opportunities. It's easy to use and the customer service is very responsive. The initial setup was quite easy with the help of their team. **What do you dislike about LeadAngel?** everything is okay. **What problems is LeadAngel solving and how is that benefiting you?** LeadAngel helps us switch from manual to automatic lead routing, ensuring leads go to the right sales reps quickly. This speeds up our response time and ensures we don't miss opportunities. ### 2. Easy to use and helpful staff **Rating:** 5.0/5.0 stars **Reviewed by:** sonia a. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2024 **What do you like best about LeadAngel?** LeadAngel amazing capabilities and even better staff, They're allways ready to help us with questions we have and meet with us when we're stuck. **What do you dislike about LeadAngel?** Sometimes it glitches but what tech doesn't! **What problems is LeadAngel solving and how is that benefiting you?** LeadAngel helps us route leads to the correct sales individuals. Its automated and has helped our sales team ensure they're spending their time selling! ### 3. Lead angel makes life easier as an SDR **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2024 **What do you like best about LeadAngel?** it makes routing leads easy and fair, as an SDR volume is everything and the roouting with lead angel makes eveything simple **What do you dislike about LeadAngel?** sometimes lead angel glitches randomly (i.e. not letting people accept, double routing) which causes problems withing the team **What problems is LeadAngel solving and how is that benefiting you?** routing leads fairly across the team and automating the process ### 4. LeadAngel for SaaS Company **Rating:** 5.0/5.0 stars **Reviewed by:** Brent S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2023 **What do you like best about LeadAngel?** LeadAngel has been a game-changer for our business. It has not only streamlined our lead management process but has also improved our overall sales performance. The combination of efficient lead routing, real-time enrichment, customizable workflows, and excellent support makes LeadAngel an invaluable tool for any company looking to boost its lead conversion rates and sales efficiency. I wholeheartedly recommend LeadAngel to any organization seeking to take their lead management to the next level. **What do you dislike about LeadAngel?** Sometimes creating new and/or editing current lead managment workflow edits can be confusing and difficult to work through but the team at LA is always willing and ready to assist. **What problems is LeadAngel solving and how is that benefiting you?** We use lead angel as our BDR lead conversion routing tool so each sales rep gets an equal amount of opportunities based on their availabity. In addition to that it allows management to make edits on the fly to give higher weight to certain reps vs. others. It's a great tool and before LA we were doing eveything manually over Slack via a message on where this/that lead should go. Very time consuming and not efficient. ### 5. Working with the folks at Lead Angel has been great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about LeadAngel?** LeadAngel is a comprehensive routing tool that allows us to customize routing for our specific needs and for specific projects. The best thing about Lead Angel is the support that we receive from the LA team (Deepak Kumar for example) **What do you dislike about LeadAngel?** It can be a little confusing sometimes with so many different features, connections and nuances. It can also take some time to load while making changes. **What problems is LeadAngel solving and how is that benefiting you?** It supports our team with lead routing management ### 6. My experience as a sales rep using Lead Angel leaves me feeling neutral. **Rating:** 2.5/5.0 stars **Reviewed by:** Johnny S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about LeadAngel?** As a sales representative, I've had the privilege to utilize various tools and software in my daily operations, and while I hold a neutral stance towards most, Lead Angel has managed to stand out in certain aspects. Reliability: Above all, reliability in a tool is paramount. There were numerous occasions where I was in the middle of critical operations, and Lead Angel consistently came through. Knowing that I could depend on it when functioning gave me a peace of mind that is rare in today's digital age. Streamlined Interface: Even though my sentiments lean more neutral, I cannot deny that the user-friendly interface was a boon. It made navigating and extracting vital information an easy task, enabling me to focus on what I do best: selling. Accurate Data Management: In the world of sales, accurate data is gold. Lead Angel's capability to provide precise leads and manage them effectively meant less time sorting and more time reaching out to potential clients. Integration Capabilities: The software's ability to seamlessly integrate with other tools I was using was a considerable advantage. It meant less shuffling between applications and more consolidated data at my fingertips. Consistent Updates: Another noteworthy mention is the consistent updates. Even though all software have their highs and lows, Lead Angel's team seemed committed to regular improvements, which is always a good sign in terms of long-term usability. In conclusion, while I might not be overtly enthusiastic about every feature, there's no denying that Lead Angel brought a degree of professionalism and reliability to my sales operations. In an industry where every lead counts and time is of the essence, having a tool that you can count on makes all the difference. **What do you dislike about LeadAngel?** While Lead Angel has its merits, there were aspects that left room for improvement: Inconsistency in Functionality: Too often, the software would malfunction. This inconsistency not only disrupted my workflow but also affected my confidence in its dependability. Manual Routing Issues: When the automatic lead routing failed, I had to revert to manual methods. This not only was time-consuming but also led to confusion and potential errors in lead allocation. These challenges often added unnecessary layers to my sales process, hindering optimal performance. **What problems is LeadAngel solving and how is that benefiting you?** Automated Lead Routing: Lead Angel streamlines the lead distribution process by automating routing. This eliminates the cumbersome and error-prone process of manual lead assignment, ensuring that leads reach the right sales representative without delay. Conflict Resolution: By implementing a systematic lead allocation mechanism, Lead Angel prevents internal conflicts among team members vying for the same lead. This promotes team harmony and ensures a more efficient and collaborative sales process. In essence, Lead Angel addresses critical operational challenges in lead management, ensuring smoother workflows and a more cohesive sales team. ### 7. Lead Angel changed our sales organization for the better! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2023 **What do you like best about LeadAngel?** Lead Angel has taken away any sort of conflict in scheduling between our sales reps and account executives. THere used to be some favoritism when reps were booking meetings and it created a huge imbalance and arguing amongs acount executives. That problem has been solved and all AEs now are on level plsying field to achieve their quota **What do you dislike about LeadAngel?** Personally I am not a fan of how the calendar invite is styled - it looks corporate and a bit to unpersonalized for the restuarant industry I work in. This could be the way my company has it set up and I'm sure it could be changed. **What problems is LeadAngel solving and how is that benefiting you?** It is solving any imbalances my company had when scheduling meetings for Acount Executives. Now all AEs have about the same number of meetings and have a fair shot in achieving quota. No more favoritism in the Sales rep to AE hand off. ### 8. Perfect fit for all things Lead Routing and Hand-Off **Rating:** 5.0/5.0 stars **Reviewed by:** Brendan L. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about LeadAngel?** Everything you need in a Lead Routing tool, with exceptional support. They were willing to work with us to build out a custom handoff feature, which is widely used and adopted by our organization. In terms of rollout and support they were always willing to give us their time and provide any resources and documentation to ensure we were successful. **What do you dislike about LeadAngel?** There were quite a few custom development asks on our team. We needed to tweak some of them and adjust post-implementation, but this was largely due to the fact that we (the customer) did not have the time to test fully before launch. **What problems is LeadAngel solving and how is that benefiting you?** Lead routing for our inbound team. The most important aspect of lead routing for us is reliability, and we have not experienced any issues with LA for lead routing. We built a custom development handoff process with LA, which helped us further integrate our tech stack and decrease our tech stack spend significantly. We had serious issues with support in the past, and have no concerns with LA. They are always willing to help and support our needs. ### 9. Smooth Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle F. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about LeadAngel?** Smooth and seamless experience for the reps to schedule their meetings. Straight forward and easy to train on. Would definitely recommend this technology to any org! **What do you dislike about LeadAngel?** If you have more than 1 POD of AE's on slack once the lead goes into shotgun (and no one from Team A picks it up) it would be nice if it would bounce from the Team A to Team B for someone to pick up. **What problems is LeadAngel solving and how is that benefiting you?** As of right now it is creating a smooth transition for the reps to book meetings into the account executive's calendars instead of having the reps manually look into calendars and book their meetings. ### 10. A great asset to our sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about LeadAngel?** LeadAngel has helped us greatly with lead distribution. We were able to customize the program to fit our needs and create custom rules for our team specifically. We used to spend a lot of time monitoring and manipulating our lead routing tool. but since implementing LA we have been able to be pretty hands off, knowing that the tool is working as intended. **What do you dislike about LeadAngel?** No real complaints about the tool yet. There are a few minor UX things that couold be improved like automatic saving after making a change or warning the user to save changes before exiting the page. **What problems is LeadAngel solving and how is that benefiting you?** LeadAngel has helped us route leads within our sales org. Our team specificlaly has a lot of nuances and the customization has allowed us to create unique logic and rules that get our leads into the hands of our sales reps. ### 11. OutBound AE Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Terry M. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about LeadAngel?** The upsides of using LeadAngel is that it keeps everything organized under one umbrella, also keep everything fair in a proper round robin format rather than relaying on the honour system. **What do you dislike about LeadAngel?** Sometimes LeadAngel doesn't work, BDR's find that there is glitches that don't let them submited the lead through LeadAngel which leads to a bit of panic trying to find an AE to take the lead **What problems is LeadAngel solving and how is that benefiting you?** LeadAngel is solving the issues we have at the office keeping lead flow fair and honest, alot of leads get handed under the table. LeadAngel stops this process from happening. ### 12. Functionality - Pros and Cons **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about LeadAngel?** OTS - the ability to see the channels in slack, owners, timing, shotgun, all of it. It's increased our teams ability to book on the spot meetings. I also like that there can be multiple layers for mid-market, US commercial and Canadian commerical. Great for routing to the right channel. **What do you dislike about LeadAngel?** We've had hiccups with the gcal integration and a lot of one off scenarios that have created many instances where we've had to manually book meetings. I think a more seemless gcal integration or additional manager funcationalities to be able to easily change meetings would be nice **What problems is LeadAngel solving and how is that benefiting you?** We were using Lane4 and schedule once to route and book meetings. There were a lot of issues with the consistency of it being online, routing correctly and booking meetings (constant struggle). LeadAngel has replaced them. ### 13. Good for Organization of leads **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about LeadAngel?** I like that leadangel connects to my calendar so that meetings are only booked during times that I am available. That way as long as I set up my time properly, I know that my day is always booked correctly. **What do you dislike about LeadAngel?** The OTS is leadangel moves to quickly, but this may be an organizatio setting. I also wish leadangel would take into account "OOO setting" on google calendar- for now you have to manually block this. **What problems is LeadAngel solving and how is that benefiting you?** Leadangel is solving the problem of ADR's having to manually check my calendar for booking times. This means faster lead execution for meetings that are always booked during times that I'm available. ### 14. Lead routing made easy **Rating:** 4.0/5.0 stars **Reviewed by:** Maddison H. | Senior Marketing Specialist, Enablement , Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about LeadAngel?** The ability to weight reps and adjust distro within seconds, customizable routing rules and increase visibility into performance metrics. **What do you dislike about LeadAngel?** De duping capabilities could be increased and would be helpful to have at a glance visibility into lead response time **What problems is LeadAngel solving and how is that benefiting you?** speed to lead challeneges, special project lead routing - we are able to increase our chances of vonversion by getting these leads in the hands of the correct reps quickly ### 15. Very great experience with LeadAngel **Rating:** 5.0/5.0 stars **Reviewed by:** Cory B. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2023 **What do you like best about LeadAngel?** Our experience using LeadAngel has been ideal - easily operatable and easy to use for reps of all difference experience levels. **What do you dislike about LeadAngel?** The role out of LeadAngel took a while to get up and running, however support was very helpful in supporting us during onboarding. **What problems is LeadAngel solving and how is that benefiting you?** LeadAngel was a pillar in our new process & it has minimized the time it takes for reps to manage data & has increased overall productivity. ### 16. A solid product **Rating:** 4.0/5.0 stars **Reviewed by:** Ayden P. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2023 **What do you like best about LeadAngel?** How it routes leads to the AE's in a timely fashion, and equitably distributes opportunities/leads to members of the outbound organization, so everyone has a chance to close business. **What do you dislike about LeadAngel?** How it can be glitchy at times, especially with scheduled meetings, as it sometimes books times with AE's that are unavailable. This shouldn't be an issue as the appointment time/meeting is calibrated with the google calendar of the sales rep. **What problems is LeadAngel solving and how is that benefiting you?** They are helping me solve the equitable distribution of leads/opportunites to the outbound org. It is benefitting me because it allows me to work with numerous other Account Executives, and build rapport with those in the outbound organization. ### 17. Seamless and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about LeadAngel?** LeadAngel accurately syncs with your calender to understand when you are available to take meetings. Also it takes into consideration time intervals before another meeting to identify if you have enough to accept an urgent one. **What do you dislike about LeadAngel?** So far my experience has not come across anything negative at the moment. Will share in the future when one does pop up! My team members have not mentioned anything yet either. **What problems is LeadAngel solving and how is that benefiting you?** Seamlessly integrates with calendar with any leads that come into to identify if I am avaiable to take that meeting. Also will put team members in order to take the next opportunity giving everyone a chance. ### 18. I love this program **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan R. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about LeadAngel?** Ease of use, and just down one steps to get oppurtunities converted. Also assurence when scheduling meetings. As an anxious individual I appreciate the peace of mind LA provides. **What do you dislike about LeadAngel?** A bug here and there but thats softeware! **What problems is LeadAngel solving and how is that benefiting you?** Provides ease in taking a lead and bridging it to a accepted sales cycle witha qualifed sales reps in the most efficent way possible. Steamlines the processs wonderfully. ### 19. Easy Lead Routing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about LeadAngel?** How easy it is to change where lead routing is going to by team/rep. Easy format to navigate quickly and effeciently. This makes making changes on the fly really easy. **What do you dislike about LeadAngel?** Certain custimizations need to be done on the back end, but the LA team is quick to reply. Once there is more information that translates between salesforce and lead angel for reporting it will be great. **What problems is LeadAngel solving and how is that benefiting you?** LA is solving the problem of manual bookings and making sure that between our teams there is more of an even distribution of opportunities so that each team has and "equal" pool of accounts to work. ### 20. Lead Angel is making me more $$$ **Rating:** 5.0/5.0 stars **Reviewed by:** Tevin G. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about LeadAngel?** I like the way LA helps with OTS opps. It ensured everyone has a fair chance when a hot lead comes in. **What do you dislike about LeadAngel?** There was a few growing pains while getting started but it seems to be running smoothly now. **What problems is LeadAngel solving and how is that benefiting you?** Lead Angel ensure has the ability to route oppotunities to Account Managers by integrating with Gcal and Salesforce ### 21. Great product, Great team! **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel P. | Manager, Sales Development, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about LeadAngel?** The attentiveness from the lead angel team to understand the wants of our organization and the speed as to making it come to life! **What do you dislike about LeadAngel?** The only thing is that it logs you off after inactivity for a period of time. **What problems is LeadAngel solving and how is that benefiting you?** Lead / Opportunity routing processes and effeciencies. Speed to lead. ### 22. Lead angel is great for booking in meetings with prospects as well as the type of meeting booked **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about LeadAngel?** The way that it integrates with my google calendar, as well as slack. It is very clean. As well, the ability to assign leads via on the spot is very cool **What do you dislike about LeadAngel?** Not much, if there was one thing I would change it would be to have it understand when i put an out of office block in my google calendar. **What problems is LeadAngel solving and how is that benefiting you?** It is helping us work more efficiently as account managers, as well as factoring in account ownership while assigning leads ### 23. Some weird calendar settings but overall better than scheduleonce **Rating:** 2.5/5.0 stars **Reviewed by:** Rebecca H. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about LeadAngel?** Seemless on the spot OTS bookings. Better than prevous booking tools we used. **What do you dislike about LeadAngel?** There should be a tansparency dashboard visible to not just managers but for reps as well. **What problems is LeadAngel solving and how is that benefiting you?** Scheduling and booking and routing contacts to the correct account owners ### 24. Automated lead distro **Rating:** 4.0/5.0 stars **Reviewed by:** Esther D. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about LeadAngel?** Flexibility with time zones, distro priority and auto meeting creation **What do you dislike about LeadAngel?** Sometimes it glitches but customer support is helpful in getting it fixed quickly **What problems is LeadAngel solving and how is that benefiting you?** Automation of leads to correct sales reps. Saving time finding out who is available for meetings ### 25. LA has helped us streamline our lead conversion process, saving us time & routing more strategically **Rating:** 4.0/5.0 stars **Reviewed by:** Evan V. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2023 **What do you like best about LeadAngel?** The customization of routing on multi-levels. **What do you dislike about LeadAngel?** Certain routing qualities can be slightly rigid, however the LeadAngel Team will help fix, update or develop them quickly. **What problems is LeadAngel solving and how is that benefiting you?** Smart routing leads from Development Representatives to Account Executives ### 26. Content and happy with the platform with not much to critique. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2023 **What do you like best about LeadAngel?** Simplifies the process for lead distrobution and creates a fair and even workflow. **What do you dislike about LeadAngel?** Some hiccups with integrations of the Gcal where LeadAngel does not always recognize that there is a confliciting event where booking. **What problems is LeadAngel solving and how is that benefiting you?** It eliminates the manual work flow of discussing in chats who should take the lead. Shotgun or first come first serve was previous workflow. This automates alot. ### 27. Thrilled with experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about LeadAngel?** LeadAngel has been a tremendous help with our lead routing. It has allowed our inbound leads to get routed quicker without any intervention or errors. This has saved our team about 20% of the time in lead routing. In addition, the support we receive from the LeadAngel team is always immediate with a clear answer/solution to any inquiry. **What do you dislike about LeadAngel?** At this time, I cannot think of any downsides to using LeadAngel. Our alternative method of lead routing required too much intervention and was not nearly as accurate as LA. **What problems is LeadAngel solving and how is that benefiting you?** LeadAngel is helping us with our inbound lead assignment - we require our inbound leads to be sorted by company and assigned either to a specific rep/team or round-robin. We are also exploring the use of the meeting functionality. ### 28. Lead Angel & Touch Bistro **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about LeadAngel?** Deepak has been an excellent partner as we implemented this new tool. I love the support, I like the customizations and the ability to have analytics. **What do you dislike about LeadAngel?** It is a bit challenging to understand the tool visually it is a bit archaic and not super intuitive. **What problems is LeadAngel solving and how is that benefiting you?** It is helping route our leads equally and across all sales channels ### 29. Best App with additional support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about LeadAngel?** LeadAngel is straight and easy to install in your environment and always gives you best support at anytime. **What do you dislike about LeadAngel?** They need some extra time to rebuilt the app according to my requirments **What problems is LeadAngel solving and how is that benefiting you?** We no need to worry about our leads daily distro and using less configuration in Salesforce end. ### 30. LeadAngel has made operations more streamlined **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about LeadAngel?** How fast it is to pick up an OTS lead and be able to work it immediately **What do you dislike about LeadAngel?** Doesn't allow you to accept a contact when you're on your phone **What problems is LeadAngel solving and how is that benefiting you?** Making it easier to distro leads to the team ### 31. Lead angel was very quick and helpful! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about LeadAngel?** The best part was understanding when I am getting my lead, and booking a meeting was very easy **What do you dislike about LeadAngel?** I found there to be glitches that occured with leadangel routing to the correct rep or group, not sure if that was internal or leadangels issue **What problems is LeadAngel solving and how is that benefiting you?** Lead angel is making it easy to route leads to myself and then from myself, to the correct rep. It took away steps from my day to day processes ### 32. The system that got me to my prospects first! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about LeadAngel?** Lead Angel is one of the most efficient and streamlined systems when it comes to lead routing... ultimatley getting to prospects first! **What do you dislike about LeadAngel?** Just like any other system, it can take a bit of getting used to. However the layout of incoming leads with customer information could be a little more clear. **What problems is LeadAngel solving and how is that benefiting you?** Lead Angel was the first system to allow us to get to our prospects faster and more efficiently. ### 33. Ease of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about LeadAngel?** I really like how the routing tools work in the background as a manager. It allows for us to equitably be nimble near end of month. **What do you dislike about LeadAngel?** Not too much! Super easy to use when you have a dedicated Ops team member handling it. **What problems is LeadAngel solving and how is that benefiting you?** It is solving the problem of certain sales reps being routed more opportunities than others. ### 34. Amazing Lead-to-Account Matching, Advanced Lead Routing, and so much more... **Rating:** 5.0/5.0 stars **Reviewed by:** Michael K. | Sr. Director of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about LeadAngel?** Power and flexibility to configure lead-to-account matching and lead routing to fit any situation. I've installed and run this at 4 companies now, and it's performed flawlessly. **What do you dislike about LeadAngel?** Enterprise UI's are never perfect. While LA GUI could use some sprucing up, it's not an issue. Honestly, there isn't much bad to say. It does what it is supposed to do with minimal need to configure. It's a classic set-it-and-forget-it app once installed. **What problems is LeadAngel solving and how is that benefiting you?** Lead-to-account matching, and lead assignment are critical to ensure leads are handled correctly. These are complex problems to solve. Lead Angel did a great job and is far more cost-effective than other solutions. ### 35. Outbound AE Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about LeadAngel?** This platform keeps everything neat and tidy. The less chaotic opp distro can be, the better! **What do you dislike about LeadAngel?** Nothing comes top of mind... my experience has been great so far! **What problems is LeadAngel solving and how is that benefiting you?** More streamlined opp distro. Connecting prospects to reps. ### 36. Equally as effective as LeanData and much more cost effective. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about LeadAngel?** Great Customer service. The implementation was top-notch and white glove. It is easy to administer and I don't need to know much about Salesforce to get my leads routed **What do you dislike about LeadAngel?** I couldn't say. It is an effective tool at an affordable price. my old solution was very expensive, took a professional paid consultant to maintain and setup. **What problems is LeadAngel solving and how is that benefiting you?** Leads are going to the right person at the right time. New entrants to deals are no longer going to the BDR but are being routed to the AE active on the opportunity. ### 37. A blessing in disguise - Strong marketing attribute which has made an impact on a lot of our clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about LeadAngel?** Capability to do account based marketing, improving the data quality and enabling better sales and routing of leads. Deduping contacts and leads Having a better and cleaned up database **What do you dislike about LeadAngel?** Nothing as such. There is nothing to dislike for their services they are enabling better targeting and improving data quality. The matches are significantly better **Recommendations to others considering LeadAngel:** Recommend this product to whoever is reading this review as it has helped most of clients who were looking for - Better marketing capabilities segmentation Cleaner database Duplicate detection Routing solution Fuzzy logics are a bliss Account matching Lead matching Account based Marketing Analytics **What problems is LeadAngel solving and how is that benefiting you?** 1. Lead Routing 2. Doing targeted marketing 3. Account based marketing 4. Segmenting better 5. Improving sales 6. Lead to account matching 7. Deduping contacts and leads in the CRM ### 38. Lead Angel makes responding to leads immediately increasing lead close rates **Rating:** 5.0/5.0 stars **Reviewed by:** Ashu R. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2021 **What do you like best about LeadAngel?** Easy to maintain and very configurable product. Flexible and robust lead-to-account match algorithms. Support is responsive. Lead Angel has a strong focus on continuously improving the product. **What do you dislike about LeadAngel?** Does not have campaign attribution reporting. **What problems is LeadAngel solving and how is that benefiting you?** Ensuring the lead gets to the respective salesperson as quickly as possible. Every hour delayed in responding to a lead reduces the chances of closure, which we want to avoid. ### 39. Flexible and Robust **Rating:** 4.0/5.0 stars **Reviewed by:** Sunny S. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about LeadAngel?** The matching, merging, conversion, and dedup feature. The adaptability it permits you to allocate as well as interaction field refreshes or different changes dependent on rationale. It's entirely strong, to the point that you can do however much as could be expected with it. **What do you dislike about LeadAngel?** I am expecting it to be much simpler in regards to timing and duration. **What problems is LeadAngel solving and how is that benefiting you?** Steering generally. Yet, it tackled copies issues we were experiencing with the Marketing and Sales Reps. This way, we keep one remarkable record. We likewise tackled the subtlety of leads versus contacts and auto-convert prompts that represent better permeability for the salesmen on a record's communications. ### 40. Assigning Leads **Rating:** 5.0/5.0 stars **Reviewed by:** Ajay K. | Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2021 **What do you like best about LeadAngel?** 1. Assigning Leads to the right Queue/Team with specified criteria. 2. New feature, i.e., Assigning leads to Account Owner Manager when Account Owner is "In-Active." **What do you dislike about LeadAngel?** I have started using LeadAngel recently. So, I don't have any dislikes. **Recommendations to others considering LeadAngel:** The best tool to use **What problems is LeadAngel solving and how is that benefiting you?** 1. Assigning leads to Account Owner Manager when Account Owner is "In-Active." 2. Assigning Leads to the right Queue/Team with specified criteria. ### 41. Excellent Customer Oriented Product **Rating:** 5.0/5.0 stars **Reviewed by:** Manu K. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about LeadAngel?** The UI is intuitive, and the approach is customer-oriented, whereby most of the business needs can be effectively incorporated into the platform. We have successfully implemented sophisticated lead routing models for various customers using LeadAngel, and they immediately were able to see and appreciate the power of automation and business process alignment. **What do you dislike about LeadAngel?** Nothing to dislike about the platform as it has met our needs consistently. **What problems is LeadAngel solving and how is that benefiting you?** Lead to Account matching Lead Routing Custom business needs incorporated to streamline the lead routing process for immediate follow-up It helped us in overcoming SFDC's limitations with respect to lead to account matching and routing ### 42. Fantastic Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about LeadAngel?** Deepak at LeadAngel offers a high touch approach to working with his customers. Whenever it's necessary to update a router or filters within LeadAngel, he has always been available to support. **What do you dislike about LeadAngel?** No downsides. Many vendors could take a page out of their customer success playbook. **What problems is LeadAngel solving and how is that benefiting you?** Lead Management Process. Lead auto conversion, de duplication and routing by territories. ### 43. Lead Angel is very easy to customize and the support is outstanding. **Rating:** 5.0/5.0 stars **Reviewed by:** Pattie R. | System specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2021 **What do you like best about LeadAngel?** Taking the time to understand our business needs, very collaborative, and quick to respond. We use Salesforce with this Software. **What do you dislike about LeadAngel?** At this point, there is nothing that I dislike. **Recommendations to others considering LeadAngel:** The quality of support is great along with ease of doing business. **What problems is LeadAngel solving and how is that benefiting you?** We are solving Lead Routing and Lead matching to existing Account/assignment. This software is very cost-saving compared to other vendors. The business has improved as matched leads are being nurtured faster. ### 44. Lead Angel Fantastic Lead Routing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about LeadAngel?** I really love the lead routing solution. It is very flexible and has many customizable options to route various objects in Salesforce. Also, their customer service, continual improvement of the platform, and adding new features is top tier. **What do you dislike about LeadAngel?** The previous UI of lead angel was a bit difficult to pick up for new users however they have made significant improvements for those that are using the updated version. **What problems is LeadAngel solving and how is that benefiting you?** We were having difficulties with routing leads in Salesforce and lead angel provided an easy to configure, round-robin solution that was customizable for the different teams and scenarios we were trying to solve. ### 45. Simple & Effective tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about LeadAngel?** This app has been very effective and easy, simple to set up and use. We are using free-version getting what we need **What do you dislike about LeadAngel?** As far as I know, there is nothing to dislike **What problems is LeadAngel solving and how is that benefiting you?** We were looking for a lead round-robin tool, and this tool is working effectively. ### 46. Lead Angel is a great solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Matt A. | Revenue Operations Manager **Reviewed Date:** March 23, 2021 **What do you like best about LeadAngel?** Lead Angel has a very intuitive UI and an amazing support team who is always ready to assist you when you have an issue. The best part is, it just works. **What do you dislike about LeadAngel?** More native integrations would be nice, but I know they are working on that. **What problems is LeadAngel solving and how is that benefiting you?** We are routing leads to all of our salespeople. They are getting leads quicker and it cut down on a ton of manual work I was doing. I found them to be easy to setup and work through issues when they arise. ## LeadAngel Discussions - [What is LeadAngel used for?](https://www.g2.com/discussions/what-is-leadangel-used-for) - 1 comment - [View LeadAngel pricing details and edition comparison](https://www.g2.com/products/leadangel/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+13%3A14%3A47+-0500&secure%5Bsession_id%5D=4012017c-88c5-4174-94cb-34fa2c34af3e&secure%5Btoken%5D=99d262d4105217818441218432f8d10f3d3d2fbe84373c3f812a8132c4fbab8f&format=llm_user) ## LeadAngel Features **Lead Intelligence** - Account-level Insights - Lead Analysis **Matching** - Priority Matching - Account Tiebreakers - Fuzzy Matching **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Lead Management** - Segmentation - Account Identification **Routing** - Match and Route - Multi-Objects - Territories - Working Hours **Platform Operations** - Service level Agreements - Audit Logs - Duplicate Match - Capping - Analytics - Integrations - Alerts & Notifications - AI Lead Matching & Routing **Campaign Execution** - Prioritized Accounts - Trending Accounts **Agentic AI - Account Data Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top LeadAngel Alternatives - [LeanData](https://www.g2.com/products/leandata/reviews) - 4.6/5.0 (1,004 reviews) - [Chili Piper](https://www.g2.com/products/chili-piper/reviews) - 4.6/5.0 (718 reviews) - [ZoomInfo Operations](https://www.g2.com/products/zoominfo-operations/reviews) - 4.4/5.0 (346 reviews)