--- title: Kount Reviews meta\_title: 'Kount Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 116 reviews by the users' company size, role or industry to find out how Kount works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 116 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Web Security url: https://www.g2.com/categories/web-security ---

### Kount Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight Kount's **versatile fraud detection** capabilities, enhancing security and improving customer experiences. [(8 mentions)](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=1681607&qs=pros-and-cons#reviews)

Users commend Kount's **detection efficiency** , utilizing advanced systems to swiftly identify and mitigate fraud risks. [(7 mentions)](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=2321710&qs=pros-and-cons#reviews)

Users value Kount's **robust protection against fraud** , leveraging AI and machine learning for effective risk management. [(7 mentions)](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=2321580&qs=pros-and-cons#reviews)

Users value Kount's **efficiency in fraud detection** , enabling quick decisions that enhance customer trust and sales. [(6 mentions)](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=1682950&qs=pros-and-cons#reviews)

Users value Kount's **advanced fraud detection** capabilities, which effectively analyze risks and safeguard transactions with ease. [(6 mentions)](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=2321857&qs=pros-and-cons#reviews)

Users face **inaccuracy in fraud detection** with Kount, sometimes misjudging genuine transactions as fraudulent. [(6 mentions)](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=1682348&qs=pros-and-cons#reviews)

Users find Kount's **false positives** problematic, often flagging legitimate transactions and complicating the fraud detection process. [(5 mentions)](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=2321904&qs=pros-and-cons#reviews)

Users find Kount to be **extremely expensive** , which can be a barrier for smaller companies seeking fraud protection. [(4 mentions)](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=2321868&qs=pros-and-cons#reviews)

Users experience **false alarms** with Kount, as legitimate transactions are often incorrectly flagged as fraudulent. [(4 mentions)](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=2321602&qs=pros-and-cons#reviews)

Users find Kount's **configuration complexity** challenging, requiring significant time and effort for effective implementation. [(3 mentions)](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=2321894&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Kount

##### 1. Fraud Prevention

Users highlight Kount's **versatile fraud detection** capabilities, enhancing security and improving customer experiences.
[
See 8 mentions
](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=1681607&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Exceptional Fraud Detection and Seamless Automation"

What do you like about Kount?

Kount is brilliant in coordinating with machine learning technologies for fraud detection, and this ensures business continuity and transparency The

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Fraud Detection with Scalable, Flexible Protection"

What do you like about Kount?

Kount has recorded a conventional and powerful fraud detection system, with vibrant machine learning capabilities All risky and dangerous payments o

##### 2. Detection Efficiency

Users commend Kount's **detection efficiency** , utilizing advanced systems to swiftly identify and mitigate fraud risks.
[
See 7 mentions
](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=2321710&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Exceptional Fraud Detection and Seamless Automation"

What do you like about Kount?

Kount is brilliant in coordinating with machine learning technologies for fraud detection, and this ensures business continuity and transparency The

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Fraud Detection with Scalable, Flexible Protection"

What do you like about Kount?

Kount has recorded a conventional and powerful fraud detection system, with vibrant machine learning capabilities All risky and dangerous payments o

##### 3. Protection

Users value Kount's **robust protection against fraud** , leveraging AI and machine learning for effective risk management.
[
See 7 mentions
](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=2321580&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Exceptional Fraud Detection and Seamless Automation"

What do you like about Kount?

Kount is brilliant in coordinating with machine learning technologies for fraud detection, and this ensures business continuity and transparency The

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Fraud Detection with Scalable, Flexible Protection"

What do you like about Kount?

Kount has recorded a conventional and powerful fraud detection system, with vibrant machine learning capabilities All risky and dangerous payments o

##### 4. Efficiency

Users value Kount's **efficiency in fraud detection** , enabling quick decisions that enhance customer trust and sales.
[
See 6 mentions
](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=1682950&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Exceptional Fraud Detection and Seamless Automation"

What do you like about Kount?

Kount is brilliant in coordinating with machine learning technologies for fraud detection, and this ensures business continuity and transparency The

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Fraud Detection with Scalable, Flexible Protection"

What do you like about Kount?

Kount has recorded a conventional and powerful fraud detection system, with vibrant machine learning capabilities All risky and dangerous payments o

##### 5. Fraud Detection

Users value Kount's **advanced fraud detection** capabilities, which effectively analyze risks and safeguard transactions with ease.
[
See 6 mentions
](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=2321857&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Exceptional Fraud Detection and Seamless Automation"

What do you like about Kount?

Kount is brilliant in coordinating with machine learning technologies for fraud detection, and this ensures business continuity and transparency The

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Fraud Detection with Scalable, Flexible Protection"

What do you like about Kount?

Kount has recorded a conventional and powerful fraud detection system, with vibrant machine learning capabilities All risky and dangerous payments o

### 5 Cons or Disadvantages of Kount

##### 1. Inaccuracy

Users face **inaccuracy in fraud detection** with Kount, sometimes misjudging genuine transactions as fraudulent.
[
See 6 mentions
](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=1682348&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Exceptional Fraud Detection and Seamless Automation"

What do you dislike about Kount?

Kount is extremely aggressive in fraud detection, where sometimes it fails to offer an accurate picture of business vulnerabilities The configuratio

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Fraud Detection with Scalable, Flexible Protection"

What do you dislike about Kount?

Kount is expensive, based on the transactions the software handles to screen fraudulent payments Sometimes, legitimate orders or payments may be fla

##### 2. False Positives

Users find Kount's **false positives** problematic, often flagging legitimate transactions and complicating the fraud detection process.
[
See 5 mentions
](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=2321904&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Exceptional Fraud Detection and Seamless Automation"

What do you dislike about Kount?

Kount is extremely aggressive in fraud detection, where sometimes it fails to offer an accurate picture of business vulnerabilities The configuratio

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Fraud Detection with Scalable, Flexible Protection"

What do you dislike about Kount?

Kount is expensive, based on the transactions the software handles to screen fraudulent payments Sometimes, legitimate orders or payments may be fla

##### 3. Expensive

Users find Kount to be **extremely expensive** , which can be a barrier for smaller companies seeking fraud protection.
[
See 4 mentions
](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=2321868&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Fraud Detection with Scalable, Flexible Protection"

What do you dislike about Kount?

Kount is expensive, based on the transactions the software handles to screen fraudulent payments Sometimes, legitimate orders or payments may be fla

SM

Sebin M.

Small-Business (50 or fewer emp.)

4.5/5

"User-Friendly Dashboard with Powerful Customization"

What do you dislike about Kount?

The pricing may seem high for smaller businesses, and there are occasions when the system flags transactions that are only borderline, requiring manua

##### 4. False Alarms

Users experience **false alarms** with Kount, as legitimate transactions are often incorrectly flagged as fraudulent.
[
See 4 mentions
](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=2321602&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Fraud Detection with Scalable, Flexible Protection"

What do you dislike about Kount?

Kount is expensive, based on the transactions the software handles to screen fraudulent payments Sometimes, legitimate orders or payments may be fla

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Versatile Fraud Detection with Powerful Machine Learning and Robust Security"

What do you dislike about Kount?

Kount is highly configurable and powerful, but the onboarding process demands extra policies and procedures The app is too aggressive, creating a fa

##### 5. Complexity

Users find Kount's **configuration complexity** challenging, requiring significant time and effort for effective implementation.
[
See 3 mentions
](https://www.g2.com/products/kount/reviews?filters%5Bsentiment_snippet%5D=2321894&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Exceptional Fraud Detection and Seamless Automation"

What do you dislike about Kount?

Kount is extremely aggressive in fraud detection, where sometimes it fails to offer an accurate picture of business vulnerabilities The configuratio

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Versatile Fraud Detection with Powerful AI and Customizable Protection"

What do you dislike about Kount?

The process of rule configuration is extremely diverse and complex, and it demands many parameters that are cumbersome Kount has the Ml, but often,

## Top-Rated Alternatives

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 ![Felipe S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felipe S.")
FS

Felipe S.

Merchant Services Team Lead

Mid-Market (51-1000 emp.)

2/15/2024

"Great support, reporting and insights"

5/5

What do you like best about Kount?

The reporting details and dashboards available. The support we received whenever we encountered an issue is excellent. Their portal is very user friendly and allows to generate reports quickly. Review collected by and hosted on G2.com.

What do you dislike about Kount?

Sometimes they submit updates on their portal that changes completely the way we visualize some reports. Is not a big downside since it doesnt take long to adapt again. Review collected by and hosted on G2.com.

What problems is Kount solving and how is that benefiting you?

With the DDC we were able to more accurately allow trusted devices into our system as well as viewing details whenever we receive report of potential unauthorized login attempts. Review collected by and hosted on G2.com.

Show More

Response from Lauren Vanegas of Kount

[Editedit](https://www.g2.com/survey_responses/kount-review-9240756/official_response/edit)

We're thrilled to hear that you've had a great experience with Kount's support and reporting capabilities. Your feedback is greatly appreciated, and we're glad our portal's user-friendiness is making a positive impact. We understand your point on updates and will strive to maintain the clarity and usability of our reports. Thank you, Felipe, for taking the time to share your thoughts and being a part of our fantastic community!

Current UserValidated ReviewerSource: Organic

MK

Matt K.

Enterprise (\> 1000 emp.)

4/3/2024

"Great fraud mitigation tool!"

5/5

What do you like best about Kount?

This tool enables our business to mitigate chargebacks and reduce our fraud exposure. Additionally through its data analysis capabilities it allows us to provide excellent reporting to stakeholders about key metrics Review collected by and hosted on G2.com.

What do you dislike about Kount?

The only thing I don't like is the lag time of data mart. It can load a bit slow at times but that's it Review collected by and hosted on G2.com.

What problems is Kount solving and how is that benefiting you?

Chargeback losses and helping increase approval rates Review collected by and hosted on G2.com.

Show More

Response from Lauren Vanegas of Kount

[Editedit](https://www.g2.com/survey_responses/kount-review-9500611/official_response/edit)

Thank you for the review, Matt! We're thrilled Kount is helping to reduce your fraud and chargeback losses. Your successes drive us and we appreciate your honest feedback. Cheers!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

JW

Julia W.

Funds Support Specialist III

Enterprise (\> 1000 emp.)

6/4/2024

"The most advanced fraud prevention program available"

5/5

What do you like best about Kount?

The options and innovation is endless when it comes to defending our company from fraud. Kount is continuously rolling out new products to improve their process for their customers. Review collected by and hosted on G2.com.

What do you dislike about Kount?

I wish there was a bit better onboarding for new analysts doing manual review. A clear cut and easy to understand explanation of rules would be awesome. Review collected by and hosted on G2.com.

What problems is Kount solving and how is that benefiting you?

Kount is identifying our fraud and saving us TIME and payroll. Review collected by and hosted on G2.com.

Show More

Response from Lauren Vanegas of Kount

[Editedit](https://www.g2.com/survey_responses/kount-review-9749297/official_response/edit)

Thank you for the kind words, Julia! We're delighted that you find our fraud prevention program advanced and innovative. We' appreciate your feedback, and are always here to support your business!

Validated ReviewerSource: Organic

BS

Bryan S.

VP of Strategic Operations

Small-Business (50 or fewer emp.)

6/5/2024

"Kount Review"

5/5

What do you like best about Kount?

The employees are all knowledgeable, helpful, down to earth people that have expressed genuine interest in the needs of my business Review collected by and hosted on G2.com.

What do you dislike about Kount?

So far, nothing. But I do think it would be great to have a dashboard breaking down revenue, refunds/CBs, processing fees, fraud fees, and remaining profit by MID. Review collected by and hosted on G2.com.

What problems is Kount solving and how is that benefiting you?

Preventing fraud, managing fraud, and helping us save money by no blocking too many good sales Review collected by and hosted on G2.com.

Show More

Response from Lauren Vanegas of Kount

[Editedit](https://www.g2.com/survey_responses/kount-review-9752334/official_response/edit)

Thank you for your fantastic review, Bryan! We're thrilled to hear that our team has made a positive impact on your business. Your suggestion for a detailed dashboard is invaluable, and we're always looking to enhance our offerings. Thanks again for your support, and for being a valued part of our community!

Validated ReviewerSource: Organic

CG

Connor G.

Small-Business (50 or fewer emp.)

4/4/2024

"Very informative conference in Boston regarding Kount 360"

4/5

What do you like best about Kount?

How conveinece and is to help identify and prevent fraud. Review collected by and hosted on G2.com.

What do you dislike about Kount?

There is not much I dislike about Kount. It does sometimes crash and kicks me off here and there while using but I believe that is no ones fault but possibly a connection issue. Review collected by and hosted on G2.com.

What problems is Kount solving and how is that benefiting you?

n/a Review collected by and hosted on G2.com.

Show More

Response from Lauren Vanegas of Kount

[Editedit](https://www.g2.com/survey_responses/kount-review-9508335/official_response/edit)

Thank you, Connor, for taking the time to share your positive experience at our recent customer conference in Boston. We're thrilled to hear you found the event informative and our solutions convenient for identifying and preventing fraud. Looking forward to seeing you at future events and continuing to support your efforts against fraud. Cheers!

Current UserValidated ReviewerSource: Organic

 ![Frank C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frank C.")
FC

Frank C.

V.P. of Sales and Marketing

Small-Business (50 or fewer emp.)

6/4/2024

"Eye opening"

5/5

What do you like best about Kount?

The panel conversations and data has given me more ideas on clients I can sell the services to. Review collected by and hosted on G2.com.

What do you dislike about Kount?

So nothing other than the amount of data picked up today Review collected by and hosted on G2.com.

What problems is Kount solving and how is that benefiting you?

CB protection and cost savings to our clients Review collected by and hosted on G2.com.

Show More

Response from Lauren Vanegas of Kount

[Editedit](https://www.g2.com/survey_responses/kount-review-9749225/official_response/edit)

We're glad you enjoyed Kount Connect360 event, Frank! We appreciate your feedback on the day's conversations, and are happy to hear you left with new insights on how to protect businesses from fraud. We look forward to welcoming you again at a future customer conference. Cheers!

8/1/2025
Validated ReviewerSource: Organic

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Mid-Market (51-1000 emp.)

2/12/2024

"Customer service is top notch"

5/5

What do you like best about Kount?

The quick, friendly and responsive team is by far our favorite aspect of using Kount. Implementation was quick and painless and the Kount team handled pretty much all feature installation, including recommending blocks based on data we provided. Integrating and teaching the program to others on the team is also pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Kount?

The interface could be a bit more intuitive and user-friendly for a beginner. Review collected by and hosted on G2.com.

What problems is Kount solving and how is that benefiting you?

Kount is saving us dozens of hours weekly that used to be spent manually reviewing each order for potential fraud. Review collected by and hosted on G2.com.

Show More

Response from Lauren Vanegas of Kount

[Editedit](https://www.g2.com/survey_responses/kount-review-9225925/official_response/edit)

Thank you so much for sharing your thoughts about Kount! We're thrilled to hear that our customer service and implementation process exceeded your expectations. We appreciate your support and are always here to ensure your experience keeps getting better. Cheers!

Current UserValidated ReviewerSource: Organic

 ![Bethany M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bethany M.")
BM

Bethany M.

Associate Director of Fraud

Mid-Market (51-1000 emp.)

1/13/2021

"Great Partner in Fighting Fraud"

5/5

What do you like best about Kount?

The tools are user friendly and intuitive making it easy to pick up, integrate, and train a team to use. The AWS provides all the data a fraud analyst would need to appropriately asses a transaction. The reporting and rule creation are very easy to navigate and take the guesswork out of how to place a rule so you can instead focus on addressing fraud trends. The support of the Kount staff is above and beyond, they are dedicated to their clients and partners and always available to help navigate more complicated fraud problems. They do provide support 24/7 and we are lucky to have our own dedicated account manager who knows our product well and how Kount can help us. They do a remarkable job of keeping us informed. They take into account the feedback they get from their customers and you can see that clearly in how they communicate with us. Review collected by and hosted on G2.com.

What do you dislike about Kount?

Downloading reports heavy on data can be slow which is understandable given there is so much data available. It would also be helpful if we could set the values of certain reports differently so it's not always transaction (by user, by IP, by device, etc.). Review collected by and hosted on G2.com.

What problems is Kount solving and how is that benefiting you?

We were able to reduce fraud loss dramatically by leveraging Kount solutions. We had better visibility on user behavior and granular data on devices, we could easily flag or stop known fraudulent data points. We also lean heavily on the customization of data fields and rule conditions to better address the fraud specific to our business. We have better visibility on false positives and are able to work out ways to reduce them in real time. We are able to maintain and dig into data and reporting without relying on data science resources. Kount has provided a certain level of autonomy to our operations teams which helps us prioritize issues our users are facing. Review collected by and hosted on G2.com.

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Response from Hannah Krause of Kount

[Editedit](https://www.g2.com/survey_responses/kount-review-4553213/official_response/edit)

Thanks for the fantastic review and feedback - we're thrilled that Kount has made such a big a difference for you!

Kount has some new options to help you speed up and organize reporting. Just reach out to your Customer Success Manager and ask about Data on Demand.

7/17/2023
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Sofia G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sofia G.")
SG

Sofia G.

Customer Experience Specialist

Small-Business (50 or fewer emp.)

11/13/2023

"Solved Our Fraud Concerns/Needs in One Platform!"

5/5

What do you like best about Kount?

We love how extensive the data is that you can pull on specific orders and how incredibly knowledgable and helpful our support representative is. Review collected by and hosted on G2.com.

What do you dislike about Kount?

I think a more user-friendly interface and something that's a bit more digestable for the average user would help elevate the product tenfold. Review collected by and hosted on G2.com.

What problems is Kount solving and how is that benefiting you?

Kount has allowed us to mitigate the number of manual reviews we have to do to guess whether an order is fraudulent or not. With the rules we've worked to implement, Kount has automated this process completely. The accuracy of Kount is incredible! Review collected by and hosted on G2.com.

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Response from Lauren Vanegas of Kount

[Editedit](https://www.g2.com/survey_responses/kount-review-8865307/official_response/edit)

Thank you for your review Sofia! We're thrilled to hear our platform has successfully addressed your fraud concerns and met all your needs. The accuracy of our solutions is indeed a priority for us, and we're glad it has made a significant impact on your experience. We look forward to continuing to support your business!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

AP

Al P.

Enterprise (\> 1000 emp.)

7/27/2023

"Kount is key to protecting our ecom business against fraud"

5/5

What do you like best about Kount?

We use Kount in multiple ways to defend our checkout process from fraud. It provides a defense from volume attacks and provides scoring of our transactions so that we can automatically reject, review, or accept them. Review collected by and hosted on G2.com.

What do you dislike about Kount?

I don't dislike any of Kount's current functionality. It does what we need it to. Review collected by and hosted on G2.com.

What problems is Kount solving and how is that benefiting you?

Kount is integrated into our checkout process. For most transactions, this is a seamless operation. When a transaction comes up that fails the process, we use Kount's dashboard UI to review the transaction and, if needed, whitelist the customer so that they can continue to buy from us. When we find a new form of fraud or a pattern of suspicious behavior, we use Kount's rule builder to make new rules that guard against this new situation. Review collected by and hosted on G2.com.

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Response from Lauren Vanegas of Kount

[Editedit](https://www.g2.com/survey_responses/kount-review-8368963/official_response/edit)

Thank you for the amazing feedback, Al! We're over the moon that you consistently find value in your integrated Kount solutions. We appreciate your ongoing support and this five-star review truly means the world to us. Cheers!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

##### Categories on G2

[Risk-Based Authentication (RBA)](https://www.g2.com/categories/risk-based-authentication-rba)[Fraud Detection](https://www.g2.com/categories/fraud-detection)[E-commerce Fraud Protection](https://www.g2.com/categories/e-commerce-fraud-protection)

[Risk-Based Authentication (RBA)](https://www.g2.com/categories/risk-based-authentication-rba)[Fraud Detection](https://www.g2.com/categories/fraud-detection)[E-commerce Fraud Protection](https://www.g2.com/categories/e-commerce-fraud-protection)[Financial Fraud Prevention](https://www.g2.com/categories/financial-fraud-prevention)[Deduction Management](https://www.g2.com/categories/deduction-management)

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