Kount Reviews & Product Details

I like the fraud control functionality. There are options to create specific rules such as flagging skues and IP addresses to decline when triggering for an order. I can also create VIP lists for emails so that orders using certain domains are automatically approved. There are other options for rule management and VIP lists like device IDS, payment, addresses, etc and they can be set to decline, review, or approve based on my needs. This not only helps prevent fraud, but it also keeps good orders from being put on hold. I also like the Link Analysis and VIP Summary functions. Link Analysis is where I can see other orders that were placed using the same info like email, device ID, billing and shipping address, phone number, payment, and IP. VIP summary is where I can quickly decline or approve an email or address for a specific transaction. The Web Links is a nice feature as well. It allows me to keep web tools I use daily for confirming identity and managing chargebacks in one area of the Kount console. Review collected by and hosted on G2.com.

When I do an order search, I need specific info like the order number, email, payment, etc. Since I am unable to search for a transaction with a specific dollar amount, I have to select a date and go through the entire list of orders to find what I am looking for. The reason for the search is to find a fraud order that I do not have the specific details for and the dollar amount is all I have. I usually find it, but it takes more time. Review collected by and hosted on G2.com.

If you have an ecommerce business and chargebacks are an issue for you, Kount is THE answer. It saves us a lot of money each month, because our sales team is able to analyze who is trying to use a stollen payment source, and even catch repeat offenders. Review collected by and hosted on G2.com.

You will need to be trained before you can use it. It is database driven, and thus, expect to see a lot data. You will learn to analyze what you see and use that to help make an informed decision. The system will not make decisions for you, think of it as a tool. Review collected by and hosted on G2.com.

Kount has an exceptionally adjustable extortion decide set that incorporates things like Mastercard number (For boycotting individuals who chargeback), geographic data (I.E. address properties), email addresses, among others. Kount worked practically out of the crate with our stage with restricted alteration to work with our installment portal and constrained changes to our work process. The web-based interface is likewise simple to utilize, it makes hardly any inquiries routed to our tech group. Review collected by and hosted on G2.com.

I didn't have any problems with the software Review collected by and hosted on G2.com.

Speed, agility and ease of use on the dashboard. Review collected by and hosted on G2.com.

Need a better way to remove transactions from the dashboard instead of waiting for them to time out. Review collected by and hosted on G2.com.

Easy Rule formation, and help from Kount Review collected by and hosted on G2.com.

Reports, tracking of order for specific merchants Review collected by and hosted on G2.com.

It is a very good starting point to know what to do and in what direction you will take the review Review collected by and hosted on G2.com.

I don't have any dislikes but I don't use the full program Review collected by and hosted on G2.com.

Rules and reporting are very very advanced, allowing us to make tweaks and look into results from those changes pretty much realtime. Boost Safety Rating is using everything they've learned from the fingerprinted user with other Kount-equipped merchants to apply to a Persona Score and give you a true rating. Review collected by and hosted on G2.com.

The dashboard is a bit 1990s; not pretty. Rule Sets can never be deleted and every little change will duplicate into a new set, so name them wisely. Review collected by and hosted on G2.com.

I like how I can review everything I need to on the same page. It is easy to see all options. Review collected by and hosted on G2.com.

There is nothing I dislike about KOUNT. Review collected by and hosted on G2.com.

Interface is very user friendly and ease to navigate. Makes my workload manageable on a day to day basis. Review collected by and hosted on G2.com.

Nothing that comes to immediate attention. I’ve had a good experience with Kount compared to other fraud mitigation tools I’ve used in the past. Review collected by and hosted on G2.com.

I think the fact that it is automated and learns your business is a huge factor in why I like the software. After nearly 2 years of running the rulesets, it can be left alone and it makes excellent decisions for our business and workflow. Review collected by and hosted on G2.com.

I don't dislike anything of this Item it's great Review collected by and hosted on G2.com.