Kosmo IA Reviews & Product Details

Kosmo IA is an AI chatbot platform that automates customer service, lead qualification, and appointment scheduling across WhatsApp, Instagram, and Facebook. It features a unified inbox that consolidates conversations into a single interface. The chatbot can be trained using sales examples to replicate communication styles and integrates with messaging channels within 72 hours. The platform includes an analytics dashboard to track messages, images, and PDFs, offering insights into FAQs, response times, and customer behavior. Kosmo IA operates 24/7, providing instant responses and escalating conversations to agents when needed. Key features include a built-in CRM with customer 360 view, visual sales funnel with drag-and-drop stages, automated appointment reminders that reduce no-shows by 40%, and a product catalog for WhatsApp sales. It stores conversation history including text, images, and documents, ensuring a complete record of customer interactions across all channels. Designed specifically for the Mexican market, Kosmo IA supports businesses in healthcare, real estate, restaurants, dental clinics, veterinary practices, and e-commerce. Pricing starts at $4,497 MXN/month with a done-for-you implementation model no technical setup required from the client.