# KORONA POS Reviews **Vendor:** COMBASE USA **Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos) **Average Rating:** 4.7/5.0 **Total Reviews:** 66 ## About KORONA POS Developed by COMBASE, KORONA POS is a cloud-based point of sale built for retailers, quick-service dining, and ticketing businesses. It was built to help businesses automate operations, gain insight into performance, and effectively scale. KORONA POS software comes with a user-friendly and fully customizable front-end cashier system. Users can create unique button layouts, change prices and buttons, add images and descriptions, set different user permissions, add automated prompts, and adjust the customer-facing screen with different messaging, loyalty logins, or advertising. The back-end of KORONA POS, called KORONA Studio, offers merchants vast inventory management features, custom sales reporting and KPI metrics, employee management, vendor relations, gift card management, promotions, ticketing features, loss prevention features, self-checkout solutions, RFID technology, and modern payment options. It's also fully integrated with card processing, eCommerce, accounting, payroll and scheduling apps, and CRM systems and contains an open API through which any merchant or partner can build any integration to KORONA POS. KORONA POS is a subscription-based cloud POS system. Each account is billed by the number of terminals and includes automated updates, full customer support, and no additional fees. The KORONA POS cloud is updated quarterly with new features and integrations. Merchants can also use existing hardware solutions that run on Windows or Linux operating systems. Customer support is included in every subscription and is reachable promptly by phone, chat, and email, and emergency phone support is available 24/7. KORONA POS also provides an in-depth product manual (https://manual.koronapos.com/) and video tutorials on its YouTube channel (https://www.youtube.com/playlist?list=PLtUxCVhwpmcpahIMGY5pzEvSTQVlNTAAy). ## KORONA POS Pros & Cons **What users like:** - Users commend KORONA POS for its **responsive customer support** , consistently aiding them through critical issues efficiently. (14 reviews) - Users value the **ease of use** of KORONA POS, appreciating its intuitive setup and responsive support for efficient operations. (13 reviews) - Users value the **efficiency** of KORONA POS, noting its quick setup and responsive cloud-based system for tracking. (13 reviews) - Users value the **smooth transition** and **stability** of KORONA POS, enabling efficient operations and real-time data insights. (11 reviews) - Users value the **reliable performance** of KORONA POS, highlighting its ease of use and effective tracking capabilities. (10 reviews) - Inventory Management (9 reviews) - Customization (8 reviews) - Users appreciate the **effective reporting tools** of KORONA POS, enabling real-time data insights for better decision-making. (8 reviews) - Simple (8 reviews) - Users praise the **professionalism of the staff** , highlighting their friendliness, responsiveness, and exceptional support throughout their experience. (8 reviews) **What users dislike:** - Users find KORONA POS's **difficult learning curve** frustrating, particularly due to limited support and complicated features. (6 reviews) - Users feel the **limited customization** options in KORONA POS hinder their ability to tailor the system effectively. (3 reviews) - Users find KORONA POS has **limited features** , particularly in promotion options and reporting customization. (3 reviews) - Users find the **slow performance** of KORONA POS frustrating, compounded by technical glitches and cumbersome software updates. (3 reviews) - Users find the **outdated interface** of KORONA POS frustrating, hindering usability and overall user experience. (3 reviews) - Integration Issues (2 reviews) - Users experience **ineffective inventory management** due to persistent bugs and cumbersome software updates affecting usability. (2 reviews) - Limited Reporting (2 reviews) - Setup Difficulty (2 reviews) - Technical Issues (2 reviews) ## KORONA POS Reviews ### 1. The Powerhouse with a Learning Curve **Rating:** 3.0/5.0 stars **Reviewed by:** ryan s. | Backend engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about KORONA POS?** One of the strongest aspects of KORONA POS is its reporting and analytics. The system provides detailed, real-time insights into sales performance, product trends, and employee activity, all presented through clear and customizable dashboards. This makes it easy for business owners to understand what’s working and what isn’t without needing advanced technical skills or additional software. Beyond reporting, it stands out for its flexibility in pricing and contracts. Unlike many competitors, it doesn’t require long-term commitments, which gives businesses more freedom to adapt or switch systems as their needs change. This low-risk approach is especially appealing for small businesses or those just getting started. Another key strength is its focus on niche retail industries. It is designed with specialized features that cater to businesses like convenience stores, liquor shops, and ticketing operations. These tailored tools make everyday processes more efficient and aligned with the specific demands of those industries. Additionally, the platform includes built-in loss prevention tools that help reduce shrinkage and errors. Features like transaction tracking, role-based permissions, and detailed audit logs give business owners greater control and visibility over daily operations, helping to maintain accountability among staff. Finally, KORONA POS scales well as a business grows. Whether operating a single location or managing multiple stores, the system expands smoothly without becoming overly complex, allowing users to maintain efficiency while increasing their reach. **What do you dislike about KORONA POS?** KORONA POS: Power at the Cost of Simplicity KORONA POS is a robust retail engine, but its power comes with significant friction. The most common complaint is the steep learning curve; the backend is dense, and the terminology often feels unintuitive, making it far from "plug-and-play." The user interface also feels dated and clunky compared to modern competitors like Square. This aesthetic gap is joined by pricing hurdles, as the per-terminal fee can make scaling expensive for multi-register businesses. Additionally, while its inventory management is elite, its native CRM and marketing tools are basic, often requiring paid third-party integrations. However, KORONA excels for high-volume stores because it is processor agnostic, allowing owners to choose their own merchant services and save on fees. Ultimately, if you prioritize deep inventory control and financial flexibility over a sleek, simple interface, KORONA is a powerhouse—provided you're willing to endure the difficult setup. **What problems is KORONA POS solving and how is that benefiting you?** solves the problem of operational inefficiency in high-volume retail. By automating complex tasks like inventory reordering and "case-breaking" for bulk items, it eliminates the need for manual stock tracking that often leads to human error. This benefits you by ensuring that your shelves stay stocked with top-selling items without requiring hours of back-office spreadsheet work, allowing you to focus on business growth rather than tedious inventory counts. Another critical issue it addresses is financial restriction. Most modern POS systems lock users into a single, high-rate payment processor, but KORONA is processor agnostic. This independence solves the problem of "hidden" transaction costs, allowing you to negotiate your own rates with any merchant service provider. This directly benefits your bottom line by maximizing profit margins on every sale—a crucial advantage for high-turnover businesses like liquor stores or smoke shops. Finally, the system solves the data fragmentation common in multi-location businesses. Instead of managing separate databases, KORONA centralizes all store data into a single cloud-based dashboard. This provides the benefit of real-time visibility across your entire enterprise; you can push price updates, monitor employee performance, and track sales trends across multiple sites from one location. This transparency turns raw data into actionable insights, helping you make smarter decisions about scaling your operations. ### 2. Customization and Analytics Real-Time Inventory and Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about KORONA POS?** Customization is a strong point. It adapts well to different business needs without feeling too rigid or restrictive. What I find most helpful is the real-time inventory tracking and reporting, which makes it easier to stay on top of stock levels and make informed decisions. Overall, the biggest upsides for me are solid inventory management, useful analytics, multi-location support, and reliable performance. **What do you dislike about KORONA POS?** One downside of KORONA POS is that it can feel complex and a bit overwhelming at first because of the many features and configuration options. The interface also isn’t the most intuitive, so there’s a noticeable learning curve during setup. On top of that, some of the more advanced customizations can take extra time to configure correctly, which may slow down initial adoption. **What problems is KORONA POS solving and how is that benefiting you?** KORONA POS helps solve key retail challenges like inventory mismanagement, lack of visibility into sales, and inefficient manual processes. It centralizes sales, stock tracking, and reporting in one system, making it easier to monitor performance in real time. This benefits me by improving accuracy in inventory, reducing losses, and enabling faster, data-driven decisions. It also streamlines daily operations and supports scaling across multiple locations. ### 3. KORONA POS - ONE OF OUR BEST DECISIONS IN 2025 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2025 **What do you like best about KORONA POS?** We've been using KORONA POS for over a year now, and I can confidently say it has been one of the best decisions for our business. From day one, the software has proven to be intuitive, reliable, and incredibly powerful. It's packed with features that are not only useful but thoughtfully designed to actually help streamline daily operations and grow our business. What really sets KORONA apart is its ease of use combined with its flexibility. Whether it's tracking sales, managing inventory, or generating in-depth reports, everything is right at your fingertips. The cloud-based platform makes it easy to access our data from anywhere, and the real-time updates are a game-changer for multi-location management. But what truly blew us away was their customer service. Every interaction we've had with their support team has been nothing short of exceptional. They are knowledgeable, friendly, and genuinely committed to helping their customers succeed. Whenever we’ve had questions—or even just needed help optimizing how we use the system—they've been there with fast, clear, and effective solutions. Onboarding was also a breeze thanks to their detailed training resources and live support. They don’t just hand you the software and wish you luck—they actively help you get the most out of it. If you're looking for a POS system that delivers on performance, scalability, and support, KORONA is the way to go. It’s rare to find a tech company that combines such robust features with top-notch customer care, but KORONA nails it on all fronts. Highly recommended! **What do you dislike about KORONA POS?** Right now I am very happy and nothing comes to mind **What problems is KORONA POS solving and how is that benefiting you?** The main reason I decided to purchase a POS was for inventory management. However, Korona has offered additional benefits that I hadn't anticipated. ### 4. Versatile POS with Excellent Features but Room for UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Johny B. **Reviewed Date:** January 22, 2026 **What do you like best about KORONA POS?** I like KORONA POS because it offers real-time inventory tracking, detailed reports, and stable performance. It's easy to use, customizable, and works reliably without the need for long-term contracts. I also enjoy its responsive customer support, flexible integrations, offline mode reliability, and the ability to manage multiple stores from one dashboard. **What do you dislike about KORONA POS?** The interface could be more modern, reporting customization is somewhat limited, and advanced features can take time to learn for new users. Some workflows could be streamlined to reduce clicks, integrations with third-party apps could be expanded, and more built-in templates or guided setup would help new users get started faster. **What problems is KORONA POS solving and how is that benefiting you?** I use KORONA POS to streamline sales, inventory, and customer tracking. It speeds up checkout, reduces inventory errors, and provides real-time transaction management and reporting, which is ideal for small retail and service businesses. ### 5. Resilient, Easy to Customize, and Backed by Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ronald H. | Back End Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about KORONA POS?** KORONA POS is the latest version that has demonstrated resilience in enhancing effective sales and management of revenue. It is easy to use after integration with sales system and can easily be customized to suit organization pricing and commodity management policies. The customer support team is phone call away when their assistance is required. **What do you dislike about KORONA POS?** We are heading to the right direction as far as sales and management of revenue from daily transactions is concerned. **What problems is KORONA POS solving and how is that benefiting you?** We are working with this platform to establish long lasting solution for our retail operations. It has generated efficient insights that makes it flexible for customers to purchase and pay with their credit cards without challenges. It has established solid customer reward programs that gives our returning clients points based on their loyalty. ### 6. Powerful, Accurate POS with Flexible Training and Customer Data Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Kate H. | Data Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about KORONA POS?** I have worked closely with KORONA POS to create powerful sales and marketing system that tracks customer data. The training session is usually flexible and efficient for new users. The platform serves more customers with less time and is highly accurate in cash processing. **What do you dislike about KORONA POS?** My experience has been awesome with this platform for the last two years. **What problems is KORONA POS solving and how is that benefiting you?** It helps us to control sales and stock taking in the entire organization. Management of inventory services and creation of loyalty programs has been efficient since we deployed KORONA POS. It can handle product scanning and payment processing saving time for our cashiers and improving service delivery. ### 7. Efficient POS for Account, Stock, and Portfolio Management with Reliable Reports **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher G. | Graphic Designer, Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2026 **What do you like best about KORONA POS?** This is great platform that fully supports my account management roles. It saves time and money that is used to leverage stock management and customer portfolio. The POS has generated smart system that monitors daily sales and generates reliable reports. **What do you dislike about KORONA POS?** This is great and powerful platform that I will continue supporting for its efficiency and solid performance. **What problems is KORONA POS solving and how is that benefiting you?** KORONA POS has unlocked most sales and customer relations opportunities that were dormant for long time. It has reduced time for customer waiting on cashier desk with fast and accurate payment processing. ### 8. Simplifies and Automates Operations with Real-Time Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Greg P. | manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2026 **What do you like best about KORONA POS?** It is how it simplifies and automates business operations while giving real-time insights. **What do you dislike about KORONA POS?** Advanced features cost extra setup Customer support delays, response time can occasionally be slower during busy periods. **What problems is KORONA POS solving and how is that benefiting you?** Inefficient operations and time wastage- by automating sales, reporting and inventory tasks, it reduces manual work and saves time. Employee accountability issues- it tracks staff activity and sales, helping identify performance gaps and reduce theft. ### 9. Reliable, Efficient, and User-Friendly POS Solution **Rating:** 5.0/5.0 stars **Reviewed by:** John J. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about KORONA POS?** KORONA POS stands out for its intuitive interface and robust reporting tools, which make managing inventory and tracking sales incredibly efficient. The cloud-based system allows for real-time access from anywhere, and the customer support team is consistently responsive and helpful. Its scalability makes it a great fit for both small retailers and growing businesses. **What do you dislike about KORONA POS?** While the system is highly functional, the initial setup can be a bit complex for users without prior POS experience. Additionally, some advanced customization options require technical assistance, which might slow down implementation for certain businesses. However, once configured, the system runs smoothly. **What problems is KORONA POS solving and how is that benefiting you?** KORONA POS has significantly improved our operational efficiency by streamlining sales processing, inventory management, and employee tracking. It solves the challenge of managing multiple locations by offering centralized control and real-time data access. The system's robust analytics and reporting capabilities have enabled us to make more informed business decisions, reducing costs and increasing overall productivity. ### 10. KRONOS POS: No Processing Fees, Advanced Inventory, and Offline Mode **Rating:** 5.0/5.0 stars **Reviewed by:** Kamaran R. | Store Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about KORONA POS?** What I like best about KRONOS POS is that it has no credit card processing fees, offers advanced inventory management, provides transparent pricing, and includes offline functionality. **What do you dislike about KORONA POS?** What I dislike about KRONOS POS is its steep learning curve, the lack of a built-in credit card processor, limited customization and integration options, and occasional technical glitches that can lead to sluggish performance. **What problems is KORONA POS solving and how is that benefiting you?** KORONOS POS has been helping me address stockouts, unpredictable fees, and slow checkout speeds. It includes automated reordering, lets me choose the most affordable processor options, and is designed for fast-paced checkout environments. ### 11. Effortless Sales Management and Seamless Integration with KORONA POS **Rating:** 5.0/5.0 stars **Reviewed by:** Barbara C. | Sales Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about KORONA POS?** It is easy to manage sales and monitor customer behavior with Korona pos. It enables my team to update items and update our sales list with reliable prices to enhance better retail services. It is easy to set the entire system and integrate with pricing and commodity control systems in the enterprise. **What do you dislike about KORONA POS?** We are on the right path in managing our sales and retail operations with KORONA POS. Everything has worked our effectively and we have experienced positive ROI. **What problems is KORONA POS solving and how is that benefiting you?** The platform helps us to manage sales and cash flow on cashier desk. It has streamlined retail operations and reduced resource mismanagement from sales and poor data entries. ### 12. KORONA POS Makes Multi-Store Inventory and Sales Sync Effortless For Middle-size Retail Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** dmitry k. | Manager of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about KORONA POS?** KORONA POS can be used for multiple stores and can sync inventory and sales across all locations, which makes management more sustainable. **What do you dislike about KORONA POS?** The high level of customization can make the setup process a bit challenging. **What problems is KORONA POS solving and how is that benefiting you?** INTEGRATION ASPECT: Managing sales and inventory across multiple locations or stores is made easier with Korona POS. ### 13. Insightful Daily Reports Drive Smarter Marketing Strategies **Rating:** 5.0/5.0 stars **Reviewed by:** Linda C. | Senior Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about KORONA POS?** The daily solid reports that we receive based on customer and product performance enables my team to build reliable marketing strategies. The daily insights provides efficient customer behavior and preferences that is convenient for stocking more products with high market volumes. **What do you dislike about KORONA POS?** We have benn able to achieve most marketing projects with KORONA POS. We are pleased to have this great system in our enterprise. **What problems is KORONA POS solving and how is that benefiting you?** The platform has enabled my team to create suitable point based loyalty program that rewards customers based on their purchasing behavior. It enhances efficient tracking of performance based on real time sales data. ### 14. Great POS! The Korona team is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Sara B. | Office Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2025 **What do you like best about KORONA POS?** It is so customizable and is super easy to use. I love the ability to create our own buttons and customize the POS layout. The customer support is great also. Any time I need to accomplish something new on Korona whether it be a specific report or a new function, I call and we come up with a way to get it done. They will walk you through every step when learning something new or even access your back office and do it for you while you watch. We haven't tried to create a website yet so I have no insight on e-commerce integration but I know Korona has the option. **What do you dislike about KORONA POS?** The look is a little outdated. It could use an update. The colors and block style buttons have a Nintendo old school vibe. **What problems is KORONA POS solving and how is that benefiting you?** Any problem we have had or issues we come across they are great to work with and will help you figure out how to accomplish what you need. We've had issues with our 3rd party that handles our scan data. Korona is good about working with the 3rd party to fix issues. We've had issues with our card reader and Korona will join in with the other involved parties on the phone and work to solve the issue even when the problem isn't on Korona's end. We needed a way to balance our one and only POS by cashier and keep customer transactions going when switching shifts. They gave us different options to try out and helped us find our solution. **Official Response from Michael Chalberg:** > Thanks Sara! Glad everything has gone well so far. And please keep leaning on our support team for anything you need! We're always striving to improve our UI/UX, too. Hopefully some future updates look a little less Nintendo-ey :) ### 15. An Easy, Efficient All-in-One System That Simplifies Running the Business **Rating:** 3.0/5.0 stars **Reviewed by:** Vinod K. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2026 **What do you like best about KORONA POS?** It simplifies the running of business by combining multiple tools into one easy efficient system **What do you dislike about KORONA POS?** KORONA charges per terminal cost can add up quickly making it less budget friendly **What problems is KORONA POS solving and how is that benefiting you?** KORONA automates inventory tracking in real time helping maintain optimal stock level and avoid losses ### 16. Strong Security Features That Help Minimize Theft and Losses **Rating:** 5.0/5.0 stars **Reviewed by:** Lorn M. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2026 **What do you like best about KORONA POS?** KORONA POS has strong security features that help minimize theft and losses. **What do you dislike about KORONA POS?** KORONA POS doesn’t have a mobile app, which makes it harder to use when I’m on the go. **What problems is KORONA POS solving and how is that benefiting you?** Detailed reporting on stocks and faster checkouts. ### 17. Accurate Real-Time Inventory Tracking Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Alex M. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about KORONA POS?** This real-time inventory management system helps me track and record stock accurately. **What do you dislike about KORONA POS?** Training first-time users can be costly, since the software’s dashboard is a bit complex. **What problems is KORONA POS solving and how is that benefiting you?** Real-time tracking of inventory and sales, along with faster cashout, makes things much easier. ### 18. Quick, Easy Checkout That Keeps Things Moving **Rating:** 5.0/5.0 stars **Reviewed by:** Dani N. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about KORONA POS?** It makes the checkout process quick and easy, which helps everything move along faster. **What do you dislike about KORONA POS?** As an administrator, I find it complex to use because it has so many features. **What problems is KORONA POS solving and how is that benefiting you?** It speeds up payouts and makes overall inventory management easier. ### 19. Powerful, Detailed Analysis for Sales, Inventory, and Employee Management **Rating:** 4.5/5.0 stars **Reviewed by:** Vaishanavi S. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about KORONA POS?** Allows for detailed analysis of sales, inventory and employee management **What do you dislike about KORONA POS?** Learning curve and initial set up process has a lot of features which can be overwhelming at first **What problems is KORONA POS solving and how is that benefiting you?** Minimizes stockists and better, more accurate inventory management ### 20. Deep Inventory Tracking with Comprehensive Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Nikita K. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about KORONA POS?** Deep Inventory Tracking Comprehensive Analytics **What do you dislike about KORONA POS?** Initial Setup Complexity Higher Cost for Small Businesses **What problems is KORONA POS solving and how is that benefiting you?** Inefficient Inventory Management and Stockouts-KORONA POS provides real-time inventory tracking and automated reordering . ### 21. Smooth transition, excellent support, and everything just works **Rating:** 5.0/5.0 stars **Reviewed by:** Brian R. | Sales Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2025 **What do you like best about KORONA POS?** What stood out to me right away was how smooth the transition was from our old system. I was honestly expecting some headaches, but KORONA’s team walked us through setup step by step, and we were up and running faster than I expected. I also really appreciate how stable the system is, no unexpected bugs or downtime, even during high traffic times. It’s easy to update product info, add new staff, and track daily activity without digging through layers of menus. **What do you dislike about KORONA POS?** There were a few features that I didn’t even realize existed until much later. I think the system has a lot of hidden gems, but unless you know to look for them or ask, you might miss out. A more visible tips section or regular feature spotlights in the dashboard would be helpful. **What problems is KORONA POS solving and how is that benefiting you?** Our old POS made it really hard to get insights on how we were actually performing, it just gave us totals, but no context. KORONA POS gives us a clear breakdown of what’s selling, when, and even helps track employee performance. It’s helped us make smarter decisions, like adjusting hours or shifting product placement based on real trends, not guesses. We’ve definitely saved time, improved accuracy, and feel more in control of the business overall. ### 22. Super reliable system with amazing support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about KORONA POS?** What I love most about KORONA is how reliable and easy it is to use once you get the hang of it. The system just works, and there’s a ton of helpful resources available if you ever need to figure something out. Honestly, though, the best part is the support team. They’re super responsive, friendly, and actually know what they’re talking about. Anytime I’ve had an issue or question, they’ve been quick to help and made the whole process stress-free. **What do you dislike about KORONA POS?** There’s a bit of a learning curve at first, especially with how many features are packed in, but once you get through the setup, it’s smooth sailing. And with how helpful the support is, even the tricky parts aren’t that bad. **What problems is KORONA POS solving and how is that benefiting you?** KORONA POS has been a game-changer for us. The reporting is incredibly detailed—there’s a report for just about everything. We’ve been able to tailor the system to fit how we operate, and the support team has been amazing at guiding us through it. They don’t just fix issues they help us build the system to suit our needs. ### 23. Straightforward and dependable POS that supports our daily operations **Rating:** 5.0/5.0 stars **Reviewed by:** Aksana S. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about KORONA POS?** What I appreciate most is how easy it was to get started with KORONA POS. The system is well-organized, and setting up our product catalog took much less time than expected. It’s fast, responsive, and the cloud-based structure means I can keep track of everything even when I’m off-site. I also have to give credit to their support team as they’re not just friendly but actually take time to understand what you need. **What do you dislike about KORONA POS?** At first, the number of customization options felt a bit overwhelming. But after a few sessions exploring the dashboard and speaking with support, it became much easier to navigate. A few more tutorials within the system would make it even better for first-timers. **What problems is KORONA POS solving and how is that benefiting you?** We’ve been able to improve our inventory accuracy significantly, which has helped reduce stockouts and over ordering. The ability to generate real-time sales reports has also helped us spot trends and make faster decisions, especially during peak seasons. KORONA POS has basically become our daily control center, helping with everything from employee shifts to pricing updates and it’s definitely saved us both time and stress. ### 24. Unreliable System, Unsustainable Support Model, No Accountability **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about KORONA POS?** Support was responsive and usually quick to reply. The software has a lot of features on paper and the initial sales process was smooth. **What do you dislike about KORONA POS?** The system was unreliable when deployed—WiFi connectivity issues, unresponsive screen elements, and key functions failing on launch day. While support was responsive, they rarely explained how to fix problems—only did it for me—which left us dependent on them for every issue. I made it clear in the sales process we couldn’t connected via Ethernet and an wifi adapter was not included initially. After receiving the required WiFi adapter more than a month after the hardware, we couldn’t properly test within the return window. Despite never using the system in production, they refused a return. EDIT: The employee who responded to my review was never in contact with me at all throughout the entire process. They responded with blatant lies and false assumptions, like that I never tested the Wi-Fi in store or that the machine was sitting in my home for 4 months. This isn’t true. The Wi-Fi worked when tested in store, but the POS would restarted and not recognize the Wi-Fi dongle, so I’d have to unplug the Wi-Fi dongle, restart the pos, and then set it up again every time. This is a huge pain for any employee to deal with and incredibly unreliable. The 30 day return policy is put in place to allow customer ample time to set up the system. This isn’t even time for a small business that also has other priorities besides just setting up a new POS system. Couldn’t recommend this POS less. I have a background in computer science and the technology they are using is ancient, and their API is one of the most poorly set up database systems I’ve ever seen in my experience. They also consistently had menus appear in German because their parent company is based in Germany. This is just all around an unacceptable company and I will steer everyone I know away from them especially because of how they handled our interactions and the blatant disrespect and lies in their response to my review. **What problems is KORONA POS solving and how is that benefiting you?** While it aims to provide a customizable POS system for retail and hospitality, we weren’t able to benefit from it due to persistent hardware and connectivity issues. The system never became usable in our live environment, so unfortunately, we saw no tangible benefits **Official Response from Michael Chalberg:** > This customer did not mention in the sales process that they would be using WiFi in their live environment. Once they informed us of that (after receiving their POS), we provided them with a WiFi dongle, which they never tested on site. They had the equipment set up at their home for 4 months, and everything was working well other than what appeared to be a very small unresponsive area in the top middle of their touch screen. We offered to fix the issue through a standard RMA and the customer declined. When the customer eventually took the POS on site, they could not get the POS connected to their WiFi network. They did not seek assistance from our support team to get it connected and rebuffed our attempts to get it sorted, despite connectivity problems not being an issue with the POS and typically quite simple to fix. It was after this point that they requested a full refund. We have a 30-day return policy on hardware and do not believe their circumstances warrant extending the return policy. We appreciate the kind words about our support team, and we'd still like the opportunity to help you troubleshoot your WiFi network, as we were never given the chance. ### 25. Impressed from the Outside Looking In **Rating:** 5.0/5.0 stars **Reviewed by:** Gilberto G. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about KORONA POS?** Although I'm not currently using KORONA POS, I’ve spent a lot of time researching options for our next point-of-sale system, and KORONA continues to stand out. What really caught my attention is how customizable it seems, along with the consistent praise for their responsive customer support. It feels like a system built to grow with your business, not just serve it temporarily. **What do you dislike about KORONA POS?** As someone evaluating from the outside, the only hesitation is the learning curve some users mentioned, especially around reporting features. But honestly, I’d rather have a robust tool that takes a bit of effort to master than something too basic. **What problems is KORONA POS solving and how is that benefiting you?** While I haven’t onboarded it yet, I believe KORONA POS could drastically reduce our manual inventory headaches and streamline training for our seasonal staff. It’s clear from reviews that it can simplify operations without compromising on advanced features. ### 26. Seamless inventory data management platform **Rating:** 5.0/5.0 stars **Reviewed by:** Amber C. | Inventory Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about KORONA POS?** KORONA POS integrates efficiently with inventory data management system. I have relied with this platform for automatic updates on enterprise stock level updates for the last two years. It automatically updates inventory records after each sale to enhance efficiency. **What do you dislike about KORONA POS?** The enterprise stock management has been accurate since we deployed this platform. There are few data entry errors in inventory system that can be easily rectified. **What problems is KORONA POS solving and how is that benefiting you?** KORONA POS has been providing timely updates on stock levels and has totally prevented stockouts. I have created most accurate stock management infrastructure with this POS. The digital data entry error enhanced by KORONA POS has prevented most manual errors on inventory system that leads to poor stock management. ### 27. Fantastic customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Evan T. | Application Analyst (Support), Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2025 **What do you like best about KORONA POS?** We had a critical issue with our POS (problem with a payment processor) and Korona's team were extremely helpful throughout the entire process. Of the three times I called them for this issue, I never waited more than a minute for the next representative. Anthony and Brandon both were able to nail each issue down within a few moments and started a bridge call with the third party. They answered every question with clarity, and I can't recommend them enough. The front-end staff that use the POS appreciate the ease of use and speed at which they can process transactions. We use Korona for both of our main locations. **What do you dislike about KORONA POS?** I have nothing negative to write here. Regarding the issue I described, it was not Korona's fault our system went offline and they still assisted me until everything was made right. **What problems is KORONA POS solving and how is that benefiting you?** We have a few areas where we require a standard POS setup and Korona is able to facilitate our needs perfectly. ### 28. Top-notch payment handling tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle K. | Sales Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about KORONA POS?** KORONA POS has launched one of the fast and secure payment handling system in the enterprise that has really improved customer service. It offers 100% accuracy in transaction processing that has reduced minor errors that have been originating from manual system. The training session is flexible for new users and it is easy to integrate with existing retail infrastructure. **What do you dislike about KORONA POS?** I am overwhelmed by the great work that has been enhanced by excellent POS and I totally recommend it to other retail institutions. **What problems is KORONA POS solving and how is that benefiting you?** KORONA POS enables my team to take and monitor stock volumes and enhance smooth flow of trading. It has generated successful promotion initiatives from loyalty programs that have attracted more potential customers. The suitable POS has effectively improved customer experience with excellent service delivery. ### 29. Outstanding sales revenue management platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica B. | Accountant, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2025 **What do you like best about KORONA POS?** We have been using KORONA POS for the last two years to manage sales revenue and track financial position of trades in our enterprise. It generates accurate financial reports on stock and sales. Integration with accounting systems and payment processing system has been excellent. **What do you dislike about KORONA POS?** The performance has been efficient exceeding our expectations. The company financial wellness has been solid since we deployed this platform. **What problems is KORONA POS solving and how is that benefiting you?** KORONA POS generates accurate profit and loss statements that enables me to prepare authentic financial statement. It has streamlined our budgeting arrangements with timely revenue reports and stable data analytics. ### 30. The best platform for managing sales workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Leonard C. | Cashier, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about KORONA POS?** My role as a cashier has been positively streamlined by KORONA POS. It has powerful product scanners and price readers that enhances faster service delivery on our desk. My role has been simplified by automated calculation system that provides total sales summary at the end of the day. **What do you dislike about KORONA POS?** The system has been working perfectly since we deployed it in our retail infrastructure. **What problems is KORONA POS solving and how is that benefiting you?** KORONA POS provides solid sales and stock management portfolio that keeps our operations steady. I have experienced transparent stock taking reports and daily sales data from this application. It provides detailed customer performance history that enables my team to reward the right clients when we have promotions. ### 31. The right time to work with reliable POS **Rating:** 5.0/5.0 stars **Reviewed by:** Alice B. | Senior Accountant, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about KORONA POS?** KORONA POS provides efficient daily reports of sales and total revenue from all the transactions. It provides performance summary of sales agents and total commission to be rewarded. It is easy to customize this platform to align with enterprise policies and goals. **What do you dislike about KORONA POS?** My experience working with KORONA POS has been productive. It has facilitated sales and transaction transparency. **What problems is KORONA POS solving and how is that benefiting you?** The platform provides reliable reports that enables my team to tip the right customer based on real-time analytics. KORONA POS provides the right roadmap of balancing sales and stock level from daily reports. It provides comprehensive revenue insights that enhances effective management of retail resources. ### 32. Robust POS System **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel B. | Operations Manager, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about KORONA POS?** Their pricing is fair and reasonable, and their support is top notch. I can trust that they have our business's back when we encounter any issues. The software is great for many different use cases. We use it for our retail (KORONA.retail) and wholesale sales (KORONA.invoicing). By Korona having these features, we save hundreds of dollars every month by not having to use multiple software platforms to run our sales. The implementation was relatively simple, and we were up and running in less than a week. It has taken some time to get used to the robust system, but the support team is willing and ready to help! **What do you dislike about KORONA POS?** The promotions are lacking in features, only allowing one redemtion point for customer points, and the couponing/discounts can be difficult to set up. We have gone with bLoyal as a 3rd party for our promotional needs. **What problems is KORONA POS solving and how is that benefiting you?** Korona's inventory features save us time and money every day. We have all of our inventory locations in one spot without having to pay excessive fees to do so. **Official Response from Michael Chalberg:** > Glad to hear that Rachel! Please let us know if you have any questions about the promotions / couponing / discounts. Our support team will always be happy to walk you through any questions you have. ### 33. Suitable platform for managing prices and initiating accurate transactions **Rating:** 5.0/5.0 stars **Reviewed by:** Dan L. | Retail Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about KORONA POS?** KORONA POS has streamlined operations in our stores with timely prices updates and faster transactions. The set up process is simple and the customer support team is friendly. It keeps our product database and prices of commodities up to date to enhance efficiency. **What do you dislike about KORONA POS?** The performance has been commendable with real-time insights on the entire trading operations. The cost is curtailed to meet business demands and we are happy. **What problems is KORONA POS solving and how is that benefiting you?** The unified point of sale has streamlined cashier and sales team duties. KORONA POS has been the backbone of controlling prices and organizing promotion programs with 100% positive outcomes. The fast transaction processing system keeps our customers happy since they no longer wait on ques to be served by manual systems. ### 34. The standard system for building best point of sale infrastructure **Rating:** 5.0/5.0 stars **Reviewed by:** Brennan B. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about KORONA POS?** KORONA POS has replaced the manual retail configuration systems with digital system that can track and monitor sales and stock levels effectively. The cost is fair for both new startups and established business enterprises. It enables my department to monitor sales agents performance and build solid relationship among our potential customers. **What do you dislike about KORONA POS?** This is the best platform with reliable customer support staff that I have worked with. I have not experienced operational challenges that can affect our programs. **What problems is KORONA POS solving and how is that benefiting you?** The software has created reliable digital infrastructure that enables us to plan for retail services. It enhances effective budgeting of products and faster transaction processing for reliable service delivery. This is powerful platform that has reduced errors in our marketing channels and highly contributed to increased sales with positive ROI. ### 35. Finest in my 20 year IT career **Rating:** 5.0/5.0 stars **Reviewed by:** Micah B. | Network and Technology Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about KORONA POS?** Besides sales and onboarding resources as a partner, Korona support has been the finest I’ve had the pleasure of working with in my 25 year career as an independent IT service provider. All of the staff are friendly, available, resourceful, knowledgeable and capable. The continuity of support requests between staff is seamless. Follow through is spotless. It has made my client more successful and by extension my IT firm. **What do you dislike about KORONA POS?** I’ve not yet found a weak spot. The greatest challenge I’ve had with the product is finding the simplest use of the product’s features. The depth of customization is so much more than I could ever need. In the upside, any capability I can think of is built in and ready for use as needed. **What problems is KORONA POS solving and how is that benefiting you?** As a new deployment for a client never to have used a POS, the preparation of inventory has been the greatest challenge. Constant communication and testing with Korona engineers has been invaluable. In physical deployment of hardware, support is at most, a 3-5 minute wait on a call - Every issue has been resolved neatly and expeditiously to my satisfaction. The greatest benefit has been my peace of mind in knowing they have my back and in turn, giving my client the same as my customer. **Official Response from Michael Chalberg:** > Thanks for being such a great partner Micah! We really appreciate you taking the time to leave us a review. ### 36. Robust ticketing system **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel N. | Python Developer, Electrical/Electronic Manufacturing, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about KORONA POS?** The quick interface customization has prompted best solution for enhancing better ticketing services to our clients. The offline performance capabilities keeps our system running maintaining steady workflows even if there is internet outage. The flexible API integration authentication enables my team to extend application functionalities saving time and cost. **What do you dislike about KORONA POS?** I can positively rate the performance of KORONA POS with 5 star rating. It is worth the cost and highly productive. **What problems is KORONA POS solving and how is that benefiting you?** It has enhanced data syncing with external systems and automated most crucial CRM tasks. KORONA POS has been helpful tool in provision of essential reports and analytics that enhances excellent planning. ### 37. KORONA POS is the best deal **Rating:** 5.0/5.0 stars **Reviewed by:** Susan C. | Sales Executive, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2025 **What do you like best about KORONA POS?** The platform has enabled my team to build the most reliable interactive system for customers and sales personnel. It is easy to initiate order and make payment with credit card. The customer support team provides immediate solution when the system experiences downtimes. KORONA POS has enabled my team to set suitable promotion programs and sales techniques that meets consumer demands. **What do you dislike about KORONA POS?** The performance has been excellent throughout and has effectively promoted best trade and customer service practices. **What problems is KORONA POS solving and how is that benefiting you?** The platform has initiated efficient POS infrastructure that meets trade policies. It is easy to solve customer disputes and address their concerns on our products and services. The sales department has totally benefited from sales audits and reports that enhances effective planning. **Official Response from Michael Chalberg:** > Thanks Susan! So happy that the product and customer support have been excellent for you so far. Always feel free to reach out with any questions! ### 38. Great product with efficient open API **Rating:** 5.0/5.0 stars **Reviewed by:** Lisha R. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2025 **What do you like best about KORONA POS?** KORONA POS has given my team an opportunity to integrate our e-commerce system with reliable POS infrastructure. It is customizable with solid data management system that has enhanced effective creation of product and retail database for quick customer evaluation. The system has enhanced accurate inventory ordering and commission calculations of sales and marketing agents. **What do you dislike about KORONA POS?** I have experienced stable performance with continuous improvements from the operation capabilities of KORONA POS. **What problems is KORONA POS solving and how is that benefiting you?** KORONA POS has generated suitable payment processing infrastructure that has reduced errors in accounting database. It synchronizes data across multiple stores in different branches to enhance real-time reporting. **Official Response from Michael Chalberg:** > Thanks for taking the time to leave us a review Lisha! And very glad to hear you're happy with our product. ### 39. A Vast Improvement! **Rating:** 4.0/5.0 stars **Reviewed by:** Jason M. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2024 **What do you like best about KORONA POS?** We switched over from an older POS to Korona almost 5 years ago. The system is great! Fast, efficient, customizable, and has great reporting tools as well! We use it everyday, with only minor issues here and there. A quick call to the support staff will always fix it, they are are very friendly and based in the USA! **What do you dislike about KORONA POS?** The system software is originally from Germany, so there was a slight learning curve trying to figure out POS button sequences. It's the most efficient, but it takes some getting used to. There are also a lot of features, which is a plus, but they aren't all explained very well without multiple emails/calls with the support team. **What problems is KORONA POS solving and how is that benefiting you?** Korona revolutionized how we did business in our Museum gift shop. The retail/inventory systems are top notch and far and away better than what we were using. **Official Response from Michael Chalberg:** > Thanks for your feedback, Jason! We're glad you love the switch to KORONA POS and are always here if you have questions about any of the different terminology or layouts. ### 40. Fast and affordable data analysis platform **Rating:** 5.0/5.0 stars **Reviewed by:** Barbara H. | Financial Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about KORONA POS?** We have managed to effectively integrate KORONA POS with the accounting system for reliable transaction processing. The customer support team has never failed my department when engaged during project implementation. It has managed to save time in data analysis and financial performance reporting. **What do you dislike about KORONA POS?** This is the right software that I have come across with powerful system in data structuring and and reporting dashboards. **What problems is KORONA POS solving and how is that benefiting you?** KORONA POS has enhanced effective budgeting in sales and product management. It offers comprehensive reports of conducted surveys in promotions and advertisement exercises from potential customers. Accurate data analytics have enabled my team to initiate efficient plans in investment and financial planning. **Official Response from Michael Chalberg:** > Thanks for taking the time to leave us a review! Glad to hear it's been such a good experience. Please reach out if you need anything at all :) ### 41. Trustworthy marketing assessment platform **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy C. | Marketing Director, Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about KORONA POS?** Korona Pos provides real-time data insights from sales and marketing reports. It enables my team to plan and set achievable goals based on available data analytics. It has established solid CRM management base that enhances efficient crafting of sales and marketing promotions. **What do you dislike about KORONA POS?** Deployment of this platform in our enterprise was the best decision and the results are ever awesome. **What problems is KORONA POS solving and how is that benefiting you?** The product has developed productive data analysis base for our clients. It offers suitable insights for analysing market behavior and performance of different sales strategies. Korona Pos enables my team to get immediate feedback from customers and address their concerns. **Official Response from Michael Chalberg:** > Thanks for all your support Nancy! So happy to hear how important KORONA POS has been to the success of your business. ### 42. The POS solution for any small or large business! **Rating:** 5.0/5.0 stars **Reviewed by:** Emily W. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about KORONA POS?** The "all-in-one" system capabilities such as ticketing, retail, food/beverage, online sales, and more. Having one POS that can be sufficient in multiple different areas is extremely beneficial for both reporting and operational purposes. The ticketing portion of Korona is fantastic for validation of tickets, reloading wristbands, scanning at turnstiles and handheld devices, and more. The customer service is also consistent and very helpful. We have worked with other systems that do not have good customer service and can be impossible to reach. The team really cares about solving issues and coming up with solutions. **What do you dislike about KORONA POS?** Since there are so many features and capabilities, it can be difficult to learn on the backoffice side. **What problems is KORONA POS solving and how is that benefiting you?** Korona POS actively takes suggestions and improvements for anything we face in day to day operations, or future projects. **Official Response from Michael Chalberg:** > Thanks for taking the time to leave us a review Emily! We know there is a lot to learn so please don't hesitate to set up a training for your or team any time. ### 43. The POS that continues to devolve **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2024 **What do you like best about KORONA POS?** Cloud, multi-store chain Multi-tier pricing for B2C, B2B **What do you dislike about KORONA POS?** 6+ years, have never added Invoicing functionality for net terms clients Known/documented bugs persist for years SW updates happen without notice, without documentation SW updates consistently worse. Remove functions like checking stock and store prices in 3 clicks to a 20 click exercise. Every time you save a Quote, it throws up a splash screen/click OK. Why? **What problems is KORONA POS solving and how is that benefiting you?** It's OK for tracking COGS. Have to export Supplier data monthly, and an Org Report, lots of copying and pasting into our acctg SW. They had advertised a QuickBooks linkage, but oddly the data exchanged imports your Inventory value (current asset) but does not add a corresponding liability (Supplier AP) to balance. So that is completely absurd and actually was a big problem to undo that data import. We like the B2B aspect of having Customer Groups (Retail, Commercial, etc) and pricing assigned to such groups, BUT there still is no Invoicing on Net Terms despite requesting this feature over 6+ years now. The data exports are OK, except certain critical fields are LOCKED and they will not let us gain access to our own data necessary to migrate to other platforms. **Official Response from Michael Chalberg:** > This user went live with KORONA POS despite the team, from the very start of the sales process, recommending alternative software and advising him that KORONA was not a good fit for his business. He went live anyway and continued using KORONA POS for several years despite continuing to receive that feedback and multiple offers to help him transition to a new system. He consistently asked for new features and tools that we had long told him were not in our development plans and complained when they didn't appear on product updates. The team at KORONA repeatedly told him that there would not be invoicing functionality for net terms clients. Plus, all software updates happen quarterly and come with cloud updates, email notifications to all users (unless the user unsubscribed from emails as he did), and thorough manual pages explaining the changes. Updates also have never included a 20-click process for checking stock prices, but it's this type of exaggeration that made offering helpful support to this user impossible. He has since moved on to a POS solution that is better suited to his business, with our support team's continued assistance, despite his hostile demeanor and offensive phone calls. We pride ourselves on full transparency and honesty during the sales process and will continue to do so. We know that our POS solution, like any, can never be the right fit for all business types, but instead must focus on serving specific niches exceedingly well. This is what we will always strive to do. ### 44. Retailers need a fast, reliable platform to grow their businesses and this is the one. **Rating:** 5.0/5.0 stars **Reviewed by:** Randy R. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about KORONA POS?** Speed, reliability and robust feature sets are critical for a retail business. Korona has an amazing architecture that enables these key concepts, plus a solid discipline in releasing new improvements on a regular basis without any interruption in business. **What do you dislike about KORONA POS?** Korona is a robust POS solution and includes many features that you may not ever use, however, they are there when you need them. It is not efficient to learn all of these features at the beginning of deployment, so this slows down implementations. **What problems is KORONA POS solving and how is that benefiting you?** Korona POS is delivering all of the key features any size of retailer might need. Their POS functions are second to none with even customizability, while the cloud back end includes most reporting and stock management functionality a retailer needs. They also enable endless 3rd party integration capability, which has been proven over and over again. They have even added an integration services module that allows for hosting of custom modules and real time integrations with other solutions. One key component is user viewable error logging for troubleshooting. So, the key here is that they are providing a platform that is future proof and works for most retail types, including ticketing and event scheduling, which dynamic retailers need. This enables endless growth and expansion for the retail operator on this platform. ### 45. Customer support is top notch **Rating:** 5.0/5.0 stars **Reviewed by:** Gary B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about KORONA POS?** Knowing that they are just a phone call away. The support is based in the US and all speak very good english and spanish. **What do you dislike about KORONA POS?** I wish they had a mobile app that could be ran on a handheld unit. That way we can have more checkpout options when we are busy. **What problems is KORONA POS solving and how is that benefiting you?** They provide a very stable robust pos . **Official Response from Michael Chalberg:** > Glad our support team has been helpful Gary! We have mobile checkout tablets if you're interested and we're working on improving our mobile app and will let you know when the latest version is released. ### 46. We are a unique business requires entering and removing inventory which Korona Allows for. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2023 **What do you like best about KORONA POS?** Our store has been using Korona POS and it has made running our buisness easier. The system allows for us to enter and remove things from inventory easily and frequently. When we have hiccups we are able to reach their customer service who is responsive and quick with answers. The instilation was not too difficult to complete. Our employees use the system every day and have very little trouble using it. **What do you dislike about KORONA POS?** The back end of the system is not as accesable for general users. You need a higher lever of technology skill set to work the back end of the system, which we run into issues with when people are not used to or have not been directly taught how to run the system. Another thing that would be nice is creating a program where you can update your equipment i.e. the computer/physical POS. It would be nice if there was a way to return old equipment to update to new equipment without having to pay outright for the new stuff. **What problems is KORONA POS solving and how is that benefiting you?** Korona does an amazing job at creating reports for both consignment and whole sale. Without it we would have to spend valuable time that we could be using to run more programs for our clients. ### 47. Flathead lake alpine coaster **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica W. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about KORONA POS?** Easy platform, features, and integration **What do you dislike about KORONA POS?** When technology does not do what is supposed too, its always a dislike. we have had minimal problems now that we have it up and running. customers service needs work but its still good. **What problems is KORONA POS solving and how is that benefiting you?** inventory ### 48. So far so good coming from a restaurant pos background. **Rating:** 3.5/5.0 stars **Reviewed by:** carson m. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2023 **What do you like best about KORONA POS?** I like how straightforward the back office is when looking for data, and seeing so much important information at a one-shot glance on the dashboard is very nice. **What do you dislike about KORONA POS?** Customer profiles are not that useful currently. I would like to see a payment integration on file when you use customer look-up; it would be nice to have the card on file ready to go in the payment screen instead of ALT-TAB from back office browser to the POS software typing the numbers into the keypad. **What problems is KORONA POS solving and how is that benefiting you?** General organization and cutting down on the time it takes to do inventory and see stock values when ordering. ### 49. Korona POS is a fantastic system. **Rating:** 5.0/5.0 stars **Reviewed by:** Darlene P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about KORONA POS?** Very user friendly. You can customize interface to conform to your business needs. Customer Service is in the United States, always accessible, and always awesome. We love that we can fit it to our scale of business and grow with it. **What do you dislike about KORONA POS?** I can't think of anything that I dislike about the system. **What problems is KORONA POS solving and how is that benefiting you?** Love that if we don't have a UPC code, Korona POS will generate one for you. It also helps with inventory orders and pricing. Customers love that we can get them in quickly and efficiently. **Official Response from Michael Chalberg:** > Happy to hear that, Darlene! ### 50. Outstanding flexibility and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Richard D. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2023 **What do you like best about KORONA POS?** The best tyhing about Korona POS is the fact that, unlike some other POS systems, there are humans that respond to your questions and requests promtly and completely. **What do you dislike about KORONA POS?** There are so many features that is can be daunting when trying to utlize them. **What problems is KORONA POS solving and how is that benefiting you?** Korona is helping us customize our POS features to suit our specific store. ## KORONA POS Discussions - [What is KORONA POS used for?](https://www.g2.com/discussions/what-is-korona-pos-used-for) - 1 comment - [View KORONA POS pricing details and edition comparison](https://www.g2.com/products/korona-pos/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-17+07%3A55%3A38+-0500&secure%5Bsession_id%5D=ac8053a7-5188-4e88-adb1-d489f920f2c9&secure%5Btoken%5D=d08e5694ec079e00d958a902c6da095068f7c752e4183215dea7a111c4227405&format=llm_user) ## KORONA POS Integrations - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) - [CU Share](https://www.g2.com/products/cu-share/reviews) - [Denovo](https://www.g2.com/products/managed-squared-denovo/reviews) - [LaTeX](https://www.g2.com/products/latex/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) - [Stax Bill (formerly Fusebill)](https://www.g2.com/products/stax-bill-formerly-fusebill/reviews) ## KORONA POS Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits **Marketing** - Loyalty Programs - Email Marketing **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling **Analytics** - Sales Tracking - Guest Counts - End of Day Reports **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Integration** - Accounting - E-commerce - Multi-store ## Top KORONA POS Alternatives - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (352 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,181 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (350 reviews)