Kolleno Reviews & Product Details

We had been having A/R issues since day one. We had been trying to do things manually but where we often fell down was at the follow-up stage. Now that we've switched to using Kolleno AI to automatically follow up with our clients, what seems to be making a real difference is the consistency. I know the days that Kolleno emails went out because I see the payments come in! Getting Kolleno has resulted in significantly quicker overall A/R time and improved our cash flow significantly. Review collected by and hosted on G2.com.

There is nothing we dislike about Kolleno Review collected by and hosted on G2.com.

Every step with Kolleno has been collaborative and joyful! Within our first 10 days we have collected six figures more than what we were doing prior to using Kolleno. I highly recommend partnering with them! Review collected by and hosted on G2.com.

That we have not used them in our other partner companies yet...no dislikes. Review collected by and hosted on G2.com.

The customer service we have received has been extraordinary. The system itself is customizable and easy to use. It has revolutionized how we handle our AR. Review collected by and hosted on G2.com.

Really nothing to dislike. I think the reporting suite could be more robust and customizable but it sounds like they are working on this. Review collected by and hosted on G2.com.

Since implementing Kolleno our payment process has been transformed. The automation and real-time updates have drastically reduced manual tasks, and we’re collecting payments faster than ever. Our customers appreciate the easy payment updates, and our team loves how seamlessly everything syncs with our ERP. Review collected by and hosted on G2.com.

There is nothing we disliked.

The kolleno team is super open for improvement points and always helped us out with questions. Review collected by and hosted on G2.com.

Kolleno has made it much easier for us to handle the payments conversations without damaging our relationships with big corporate partners. The platform’s automated payment reminders are customizable, so we have segregated our partners into different portfolios, allowing us to adjust a tone of voice and strategy per each one. Now that all of our communications is automated, we only need to respond to incoming replies. There are also no more manual erros, and we never find ourselves in a situation where a wrong invoice was sent to a wrong client! Review collected by and hosted on G2.com.

The initial setup to get the reminders perfectly tailored to each client took some tweaking. But once we got it right, it’s been a smooth process and has worked exactly as we hoped. Review collected by and hosted on G2.com.

Kolleno has made it incredibly easy for us to simplify payments to our clients. Setting up autopayments has been a game-changer as it gives our clients one less thing to worry about.

Thanks to Kolleno’s direct integration with our ERP and accounting software, we monitor each client's payment status in real-time is very convenient - we can instantly see who’s on track and who might need a reminder. Review collected by and hosted on G2.com.

The only minor issue we’ve encountered is that it took some time to fully customize the automated workflows to fit our exact needs. However, once set up, the system runs smoothly and reliably. Review collected by and hosted on G2.com.

Kolleno's task management dashboard has made it much easier for us to deal with daily tasks! The platform autogenerates the tasks triggered by our own custom workflows that we set up during the onboarding. It also assigns the task to the relevant team member, so everyone gets an overview view of what is happening for each clients payment, who is on top of it and ensure nothing gets forgotten. Review collected by and hosted on G2.com.

We've asked for more filters to be applied to the tasks view, and we know that the team is working on it! Nothing that we do not like, the team is very receptive to product feedback. Review collected by and hosted on G2.com.

The new Kolleno GPT AI chat is very impressive! I used this AI chatbot to diagnose a collection workflow problem, and it explained to me reasons for why one of the copmanies didn’t enroll. This new update is saving our team a lot of time on building and troubleshooting the automation. It really does empower us to optimize collection workflows faster, and the monitoring of their performance got so much easier after the new dashboard release. The system runs like clockwork and the integrations are working well - so nothing to dislike. Data flows perfectly between the systems, which makes it a very smooth process to manage. Review collected by and hosted on G2.com.

The new update Kolleno pushed solved most of our requests we had. Appreciate the efforts of product and customer success teams. Review collected by and hosted on G2.com.

It's very convenient and the options in Kolleno is very easy to find Review collected by and hosted on G2.com.

None. Everything is good and very well application Review collected by and hosted on G2.com.

Kolleno's been working very well for us. We've already collected over $500K and it's saving us a lot of time. Review collected by and hosted on G2.com.

No complaints about Kolleno. It works great. Review collected by and hosted on G2.com.