The easy access to tons of content is amazing. The interface is fairly easy to use and navigate and they have excellent support and articles to assist you along the way.

The Modstore needs some search optimization. Often even if you know the exact title and publisher of a training you still are not able to locate it in a search. PhishER has some holes in the logic behind it in my opinion, for example if you delete a threat email instead of just quarantining it all records of the user reporting it, and everything else are deleted completely. Seems like a bad idea to have to keep known threats hanging around in a user folder for them to accidentally click someday if you want to be able to know the details or monitor any metrics around it.

We are using KnowBe4 to eliminate all excuses users can come up with for being terrible at security. It also is a great way to provide more focused and kind of penalized training for those who are poor performers instead of punishing everybody with the same training when only a handful are the problem.

Their new story based security awareness training has greatly increased our end user adoption and viewing of the materials.

Their tracking of who has taken the training is very easy to use

We only currently use their training modules and have no issues with them. I am not sure about their other products.

Know your audience before implementing so you know which product will be most adopted by them.

Required to provide training as an MSP to meet customer requirements. Monthly training modules are completed in a timely manner

KnowBe4 provides security lessons through a Netflix-style series of short episodes with a compelling storyline and many real-life examples of potential hacks. Our company only released the first 8 episodes, but employees liked it so much they asked to watch more in the series. After Season 1 of the Inside Man ended with a cliffhanger, several people demanded access to Season 2. Disguising training videos as entertainment was a brilliant idea. Another big plus is that the individual videos are short, 7-8 minutes, which is easy to digest between meetings or on breaks.

It would be ideal to have the option to change the watch speed to 1.5x, also supporting collaterals and quizzes would be great to verify knowledge retention. Also if you are "binge watching" the videos, it would be great to skip the recap of the previous video or preview of the next video.

Do it. It's pricey but so are security mistakes and the value of your employee's time. You'll spend less time getting employees to do their training and it will likely be far more effective than other solutions.

The benefits are clear, everyone actually watched the training videos instead of blasting through like most security training programs. There is a hook to keep people watching the videos and learning more. It was never so easy to convince my team to complete the required training on time. We did not have to send out as many reminder emails to complete training as we had to in the past.

I also believe that retention of the knowledge will be much higher. A story with characters that you can relate to is much easier to remember than a boring list of security protocols.

KnowBe4 has a checklist to help onboard and introduce you to the platform. This checklist helps guide you throughout the process and links to their many training guides and helpdesk documentation.

The only "downside" I've found to their system is it is highly focused on Office 365 whereas we use GSuite internally it would be helpful to get additional advanced tooling for GSuite. I know this may not be in KnowBe4's control as they are at the mercy of Google on this one.

We are solving the user awareness training and keeping our employees up to date on the most recent social engineering attacks, phishing tactics and prevention training as well as assessing our businesses vulnerability to phishing and social engineering attacks.

KnowBe4 sends "questionable" emails to your employees to see if they are easily tricked into opening and clicking things they shouldn't. Some of the messages are so convincing, even I have been tricked by them!

The worst thing about the KnowBe4 is the sender email addresses. Some of them are so obviously bad or obviously from KnowBe4, there's little chance someone would be fooled by them The content of the messages is great, but wasted with bad email addresses.

Check it out. It's a bit pricey, but could more than pay for itself with what you could lose from someone opening a virus or worm on your network. Be aware that emails are all sent within a short period of time. Our employees figured this out within a few weeks and now they warn each other as soon as one person receives their weekly "spam" message.

The reason we are using KnowBe4 is to help find which employees are likely to open span and click links they shouldn't. It's interesting to know that some of our "smartest" employees have been fooled. We have caught several people several times opening emails they shouldn't be messing with. One guy is signed up for "deals" sites and gets tricked into thinking he will make money by following links. We have also deployed KnowBe4 at several customer sites and it has been a great benefit in helping them train their users how to stay safe online.

I can take the courses at my own pace and revisit courses I don't complete all in one sitting

The questions are a bit redundant and some are common sense

Security Awareness Training for best practices security as well as for satisfying Compliance requirements

Great customer service for getting things setup. Phishing tests and training tools are updated frequently. The success managers walk you through everything on getting the basics setup. Interface is pretty easy.

Interface could still use some work. I was a little lost on something trying it out on myself but the success manager helped. Many of the tests dont really work on g suite business, becuase the gmail app/site blocks it. If your users use outlook , it will work better since outlooks doesent block as much.

Many users have told me the training has really helped them. Hopefully in the future we will have better protection now

This software is easy to use and implement.Once installed email account would be used to sign in and check any vulnerable phishing attack that may occur in the system.

This tool mostly operates online and can be a problem where their is no internet connection.

This tool is fully integrated to ensure maximum detection of any unauthorized access to data by hackers therefore I would highly recommend the use of this product.

KnowBe4 is the world’s most popular integrated platform for security awareness training combined with simulated phishing attacks.The company can depict any vulnerable ways that a hacker can use therefore loopholes can be eliminated.

The knowledge that has been passed on to our end users. Between the testing and awareness training. While they usually stop by to celebrate the victory of passing a test more often than not it isn't a test that we've initiated rather a real phishing email.

My biggest downfall has been keeping users in the system up to date. we're constantly growing and its been a missed resource to many times.

Security Awareness easily addressed along with accountability. Users need to know what types of threats they can fall victim to inside and outside of work. The majority don't think before they click.

Awareness Training, Both Scale able and documented. Live Phishing tests. Its almost like practicing with the real thing so authentic results

The video content is entertaining and freshly updates.

Some of the videos have repeat content. The reporting is very inflexible and looks outdated.

Make sure you understand that they do not have real user integration with GSuite. They will claim that they do when purchasing but in reality, you will still need to import users manually into the system via a spreadsheet and then keep track of all of them when they are adding to all of the modules.

Annual and new hire security awareness training