Customer Reviews - Computer Software
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Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

"Engaging, Thorough Security Training Made Easy with KnowBe4"

What do you like best about KnowBe4 Security Awareness Training?

I love how KnowBe4 Security Awareness Training keeps things engaging and thorough. It mixes interactive content, phishing tests, and detailed reports. This way, employees learn better security habits, and it's simple for trainers to handle everything too.

What do you dislike about KnowBe4 Security Awareness Training?

nothing to add this time from my side everything seems fine

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

KnowBe4 Security Awareness Training tackles the problem of cutting human-related cyber risks. It teaches staff about phishing, social engineering, and more. This makes employees smarter about security and helps them act safer at work. As a result, it cuts down the chances of attacks succeeding. Plus, it aids companies in building a solid security culture.

Verified User in Computer Software
EC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review

"Promotes a Strong Security-Aware Culture"

What do you like best about KnowBe4 Security Awareness Training?

It does actually help promote a security aware culture.

What do you dislike about KnowBe4 Security Awareness Training?

Once it's setup, it just works. Getting everything set up takes time and I'm looking forward to the new AI capabilities.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Creating a security aware culture and enabling testing that allows us to track success.

MB
Vice President, GRC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic

"Extensive, Ever-Expanding Training Library That’s Easy to Tailor"

What do you like best about KnowBe4 Security Awareness Training?

Choosing from the extensive library of training modules makes it easy to select what you need (and ignore what you do not need). They also keep this library updated and constantly expand the number of topics.

What do you dislike about KnowBe4 Security Awareness Training?

User management seems finicky at times but overall is not a problem.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

KSAT provides a robust solution to the many different user training requirements mandated by laws, regulations, and industry standards.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Effortless Compliance and Training Management"

What do you like best about KnowBe4 Security Awareness Training?

I appreciate the ease of use of KnowBe4 Security Awareness Training. Building trainings and campaigns is pretty slick, which makes the process much smoother. Another key advantage is that it maintains our compliance for ISO 27001, GDPR, and HIPAA, and allows a quick and easy way to provide training for employees without having to create this ourselves. Additionally, it connects with Vanta to support our compliance efforts.

What do you dislike about KnowBe4 Security Awareness Training?

I wish there were more up to date trainings, there are many layers to do anything, using the smart groups and connecting with the trainings feels more involved and cumbersome than it needs to be.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

KnowBe4 Security Awareness Training keeps us compliant with ISO 27001, GDPR, HIPAA, and simplifies employee training. It offers an easy way to conduct training without building it ourselves and connects with Vanta for compliance.

JS
Systems Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Easy to Use, Helpful Staff for Choosing the Right Training"

What do you like best about KnowBe4 Security Awareness Training?

It’s easy to use and the staff help you to pick appropriate training

What do you dislike about KnowBe4 Security Awareness Training?

You can fall through the cracks if your CSM changes roles and have meetings missed without a word from them that you need to schedule with someone else

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It’s helping us to choose what training to give to our employees and it gives them information in a well formulated manner

Gregory D.
GD
Cybersecurity, Compliance and Data Protection Officer
Electrical/Electronic Manufacturing
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

"Engaging Training Content That Drives High Completion Rates"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 offers a large library of videos, micro-learning modules, phishing simulations, posters, etc. The platform’s short, entertaining content gets us better feedback and completion rates from our staff, compared to more traditional compliance training.

What do you dislike about KnowBe4 Security Awareness Training?

The library is very large, but not all modules have the same production quality. Some older content feels outdated or overly simplistic compared to newer ones. Moreover the admin dashboard is poor compared to other solutions on the market.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We rely on KnowBe4 to deliver security awareness training to every member of our SaaS business unit. In addition, we use it to run phishing attack simulations, which help ensure our staff remain vigilant.

Alvaro I.
AI
Director of Web Development
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()

"Reliable and easy-to-use security training, but phishing customization could be improved"

What do you like best about KnowBe4 Security Awareness Training?

At my company, we use KnowBe4 to ensure our team stays informed about protecting sensitive information. The platform supports us in fostering a consistent security mindset throughout the organization, which is very important to us. I find the training modules straightforward, concise, and practical, making it easy for employees to complete them without losing interest.

What do you dislike about KnowBe4 Security Awareness Training?

One aspect that could be improved is the customization of phishing simulations. I found that some of the templates are too easy for employees to recognize, which lessens the impact of the tests. If there were more flexibility and the ability to create more realistic, tailored phishing scenarios, the simulations would be much more effective and valuable.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

KnowBe4 has helped us address the challenge of ensuring our entire team stays aware of security risks and best practices. Prior to using this platform, it was difficult to guarantee that everyone understood how to protect sensitive information in their daily work. Now, we are able to provide consistent training that is brief and easy for employees to complete, while also conducting phishing simulations to test their awareness. This approach keeps security at the forefront for everyone and helps reduce the risk of human error, which remains one of the biggest vulnerabilities in any organization.

AP
Director Project Management
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic

"Very good application for the training purposes"

What do you like best about KnowBe4 Security Awareness Training?

The UI is very user friendly . Also the training content is very straight forward

What do you dislike about KnowBe4 Security Awareness Training?

May be the UI can be enhanced to make it more interactive

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Now all the training content is at one place for all the employees. Also, we can have a quick view on the completion of training for employees working under me.

Shesh Nath G.
SG
Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

"Best online training center"

What do you like best about KnowBe4 Security Awareness Training?

So many great articles for trainings like HIPAA security, AI issues, and many more, like ethical hacking training. ease of use

What do you dislike about KnowBe4 Security Awareness Training?

There is nothing dislike. till i have found all good.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

IT security: How we can prevent ourselves and organization data from hackers Also lots of training to keep safe data of our customers.

Verified User in Computer Software
IC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

"Email Security and Awareness"

What do you like best about KnowBe4 Security Awareness Training?

Easy to setup and perform simulated phishing attacks and assign trainings

What do you dislike about KnowBe4 Security Awareness Training?

we have been using this tool from quite sometime and didn't find any issues.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It helps performing simulated phishing attacks in our organization and assign trainings to the employees if they fell prey to the phishing emails. Everything can be automated