Customer Reviews - Computer Software
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Customer Quotes

Mohammed I.
MI
Senior Security Ops Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Excellent training platform for Security Team"

What do you like best about KnowBe4 Security Awareness Training?

Easy to launch phishing campaigns and training.

What do you dislike about KnowBe4 Security Awareness Training?

GUI can be improved.The current look can be changed to a better interface.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Phishing simulation program alongside with training programs.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Ease of use, current content"

What do you like best about KnowBe4 Security Awareness Training?

The ease of setting up a campaign with all the content needed to meet our company goal.

What do you dislike about KnowBe4 Security Awareness Training?

The Security Awareness Training meets our goals so no downside for us.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

The security of our company and it's assets is the driving force behind our use of this training. The SSAE 21 Soc II Audit is the second factor in keeping ur employees current with security measures.

Adam T.
AT
Support Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Review for KnowBe4"

What do you like best about KnowBe4 Security Awareness Training?

I appreciate the wide range of topics available, which helps keep our team up to date with the latest security trends. The variety of content formats, including videos, games, questions, and video series, ensures that users remain focused and engaged.

What do you dislike about KnowBe4 Security Awareness Training?

Occasionally, the content can be a bit lengthy. We prefer to keep training sessions to a maximum of 10 minutes to maintain user engagement and effectiveness.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

KnowBe4 Security Awareness Training helps address the critical issue of cybersecurity threats by educating our team on the latest security trends and best practices. This training reduces the risk of security breaches by enhancing our employees' awareness and vigilance. As a result, we experience fewer security incidents, which helps protect our sensitive data and maintain our company's reputation.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Amazing tool for training employees"

What do you like best about KnowBe4 Security Awareness Training?

You have a great variety of trainings, which keeps updating very frequently.

Lots of templates to use for phishing and for personalizing the emails sent to the employees.

What do you dislike about KnowBe4 Security Awareness Training?

The reports provided can be improved or more customizable.

Some activities need a workaround for performing it.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Managing and controling our security training program.

Making sure all of our employees complete the trainings.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"An effective tool with ongoing positive feedback from my staff"

What do you like best about KnowBe4 Security Awareness Training?

The breadth of material and tools available makes KnowBe4 a comprehensive Security Awareness Training and Reporting tool. Support from my rep has been excellent and ongoing.

What do you dislike about KnowBe4 Security Awareness Training?

I don't have any dislikes to report at this time.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Ensuring that our employees are aware (and consistently reminded) of the variety of security threats has been the greatest benefit. Phishing tests are a great complement to the training pieces.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Great training and awareness platform"

What do you like best about KnowBe4 Security Awareness Training?

The constant update of content as well as the vast different types of training. Support has been great, though I haven't really required it.

What do you dislike about KnowBe4 Security Awareness Training?

I wish there was a way to export other content, minus videos, to an external LMS platform.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Bringing awareness to all of our users on the importance of staying alert when receiving emails.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: In-app

"Excellent material and products."

What do you like best about KnowBe4 Security Awareness Training?

Excellent material. Can find something on just about any security related topic.

What do you dislike about KnowBe4 Security Awareness Training?

Still getting some phishing test emails getting caught in the email filters even though the whitelisted entries are there.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Teaching and testing the users on all security related materials.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review

"Cybersecurity Training That Truly Engages Its Audience"

What do you like best about KnowBe4 Security Awareness Training?

I have been through many online training programs but none compare to the KnowBe4 training module. They videos are fun and educational and they really engage our employees.

What do you dislike about KnowBe4 Security Awareness Training?

I cannot think of anything in particular

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

They provide a streamlined training module that works for all of our employees in different fields.

Tinatini S.
TS
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"Reduce attack surface by investing in team's growth"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 covers a wide range of topics, such as phishing, social engineering, password security. This extensive library ensures that my organization can educate our employees on the latest cybersecurity threats and best practices. I have been using KnowBe4 phishing simulation tool, this practical, hands-on product helps users learn to identify and react to phishing attempts in a safe environment. Phishing templates align with emerging, real life threats, which is great for educating and testing users and having realistic risk score, phish prone score for each user and for the entire organization.

Platform allows customization of training and provides great reporting capabilities that helps us measure the effectiveness.

What do you dislike about KnowBe4 Security Awareness Training?

I can't really name any cons about KnowBe4 tools.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

KnowBe4 Security Awareness Training is helping my organization to solve following problems:

- Phishing and social engineering attacks

- Lack of cybersecurity awareness

- Insider Threat

-Strengthen overall security posture.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Simple, Powerful, Easy to Use"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 has a wide suite of tools that help our company meet our compliance and training needs. The most useful module is the phishing training, which offers a comprehensive suite of templates and delivery strategies. We run automated phishing campaigns with it monthly and manual compaigns as needed. The automation aspect of the security training modules is also very helpful and easy to use.

What do you dislike about KnowBe4 Security Awareness Training?

Many of the training modules lack details or actionable information compared to what we would like to see for certain subjects. They are also fairly repetitive accross the board, with phishing dominating most security topics.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Automation of security awareness training compliance, phishing training.