I think the most helpful is the up-to-date information on various threats that are popular today.

Nothing so far! I think everything is great!

Helping those without technical background on the latest security threats and how to protect against them.

What I most like are the model of awareness and culture that KB4 brings to the market. It's not onl a platform, it's a set of information that may be adopted using the transformation awareness model brought by Perry Carpenter and KB4.

I miss more gamification options, more fun activities for our users and a reward model that an be adopted by companies to recognize engaged users and promote more engament.

It's changing the lack of Security Culture and making people behavior in a safe maner due to the threats. It's a disruptive and innovative model. It's making history.

There is so much content available that you can find anything your company needs regarding cybersecurity. The options range from presentations to short skits.

Sometimes the content choices can be overwhelming to sort through and decipher the best option.

It helps us provide ongiong training and records a specific log of all activity for us.

Training is not boring, so keep the audience engaged.

Not aware of any cons for the training materials delivered through Knowbe4

Social engineering attacks, Security awareness in Users.

Easy to use, easy visuals to understand, and overall it serves its purpose

It'd be nice if you could listen to it at 1.25x or 1.5x speed

Trains us on industry security practices and understand the bigger picture regarding how specific regulations affect the global market

Comprehensive training due to the wide range of training modules also helps to hold the attention and ensure that we retain the information. I found this really helpfull!

Length of training modules are lengthy and sometimes is hard to find the time to review it, I would also like to have some hands-on training so all the concepts are applied.

The training content is designed to educate me about various security threats and best practices, which can help me become more aware of potential security risks and how to mitigate them.

It's easily accessible, engaging and useful. Most courses can be completed in a reasonable time frame and all hold the participant's attention from start to finish.

Every once in a while, we'll have a course that feels too basic/beginner-ish. That's not a fatal error, as even a company full of hardboiled, seasoned IT professionals can use a refresher now and then.

Clicking without thinking! The ongoing reminders, accompanied by the phishing campaign, are keeping our staff aware that they need to SLOW DOWN AND THINK, or voice verify, unexpected email message.

It is great to have one system to plan and manage training, perform phishing campaigns and review suspicious emails reported by users. I also appreciate that they are always actively developing their products, adding features, improving workflow, etc.

And every time I have questions their support team is quick to respond and very helpful. I wish they could give lessons to the support teams at other vendors with whom we work.

The only complaint I have had to date is that they developed their other systems in a way that does not feel the same as KMSAT, requiring mastery of two learning curves rather than one. However, I believe they are working on improving this now by increasing commonality across their multiple products.

You should plan to work with your account representative and ask a lot of questions. The representatives are very helpful and have access to subject matter experts who quickly join the conversation as needed.

Prepare to work with them as a business partner and not just a tool in your toolbox you pull out when needed.

We are dispelling the notion among our employees that we are not a target for threat actors. We are also discovering that our previous security posture was not as good as previously thought. Just the metrics gleaned from evaluating simulated phishing campaigns and reported emails has changed our view of security awareness as an organization. By improving upon our human firewall, we are now acting as a better informed participant in our own defense in the area of security awareness.

I like that they are up to date with their training, and we can train our employees on the current security issues. I have looked at other trainings, but they seem to work best for our organization.

I did not see any downfalls to this training, or anything that i disliked

They are helping us try to reach out to our end users to be aware of the security risks of malicious software, and phishing tactics to hopefully rid those from our company

The user interface is intuitive and easy to use. Most of the training content (with a few exceptions) is good, and the phishing simulation functionality is fantastic.

As a standalone training/phishing simulation product, the pricing does not always compete with other email security vendors, especially when already taking multiple products from a competitor.

Helping us fulfill regulatory & audit requirements for various pieces of security training, and carrying out phishing simulations across our user population to identify high-risk users where additional training may be beneficial.