Customer Reviews - Computer Software
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Customer Quotes

Jeff C.
JC
Chief Information Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Easy to Consume Material with High Production Value"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 creates short video content that allow users to quickly and easily be trained on a number of security and policies. The production value of series like the Inside Man turn security content into something users want to watch instead of just satisfying a requirement. From an administrative perspective, it's easy to understand how many users have completed their training and send them reminders if not. The internal phishing test functionality is also very valuable to keep users vigilant for phishing or spear phishing attempts they may receive for real. Overall, a great platform I've used at multiple companies.

What do you dislike about KnowBe4 Security Awareness Training?

The training landing page could be a bit better organized but that's a very small inconvenience. Users are rarely unable to understand what training they have remaining.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Ability to quickly distribute training and get users to actually complete it.

EP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Excellent training provider"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 provide fantastic, imformative training excercises. They are easy to navigate and the UI/UX is intuitive and user friendly. The majority of excercises are concise and keep to the point.

What do you dislike about KnowBe4 Security Awareness Training?

Some of the training excercises can be a bit overly long. Sometimes taking upwards of 40 minutes. This isn't ideal as I would prefer the training to be in smaller chunks.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Knowbe4 has helped gain a wider understanding of security, which is always helpful. It has enabled me to grow my knowledge on the subject and apply it to my day to day work.

JW
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Thorough training for any level"

What do you like best about KnowBe4 Security Awareness Training?

The training courses were through in their level of detail that would benfit any users of any level experience. Not only did they go through many different avenues of vulnerability, but it discussed how users can spot those issues and best way to proceed.

What do you dislike about KnowBe4 Security Awareness Training?

It was about two minutes too long for my tastes. My limited time means I don't always have time to sit down and absorb. However, it helps that it was well done and I didn't feel like I was wasting my time.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Phishing and social engineering attacks. How to identify them and most important what to do next. This aids in protect the organization and potentially keeping us complant to our industry standards.

SK
Principal Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"KnowBe4 provides comprehensive security awareness and makes it easy to distribute."

What do you like best about KnowBe4 Security Awareness Training?

The training modules have good content and are presented in an enjoyable format. You can select them based on length to ensure you are not forcing your users to spend too much time.

What do you dislike about KnowBe4 Security Awareness Training?

When assigning training modules, the web portal is a bit clunky. For example, it takes a lot of clicks to replace an expired training module within a training campaign.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It is keeping my users aware of the dangers of phishing, social engineering, etc. The ability to test my users with simulated phishing tests keeps them on their toes and demonstrates their increased awareness.

Verified User in Computer Software
AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"KnowBe4 is Unmatched"

What do you like best about KnowBe4 Security Awareness Training?

I appreciate the simplicity of KnowBe4 and how easy it is for us to push training out to our folks

What do you dislike about KnowBe4 Security Awareness Training?

I would like to see more traning focused on insider threat as well as protecting classified information.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Creating and distributing security training in order to keep our company more secure.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Great platform for all of your security awareness needs"

What do you like best about KnowBe4 Security Awareness Training?

I love how the modules are broken down into managable tasks with a mixture or video and written insight. The fact that each one doesn't take a huge amount of time to complete keeps engagment. The information and content is also very to the point and relevent to each module without going over the top.

What do you dislike about KnowBe4 Security Awareness Training?

There isn't anything I dislike apart from I find teh interface a little basic.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Its solving the issue of keeping on track with making sure all staff have done regular awareness training.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"One of the best platform for security training."

What do you like best about KnowBe4 Security Awareness Training?

Easy to understand, multiple language support, verymuch interactive which grabs your attention during the course.

What do you dislike about KnowBe4 Security Awareness Training?

People can skip the training videos and can complete the training by answering questionnaires.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It helps employees to be prepared for phishing emails and malicious URL redirects, and also it helps the user to protect their confidential information disclosure.

Verified User in Computer Software
AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Good Product!"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 is easy to use and deploy, backed by a team of experts dedicated to helping organizations improve their security posture. It offers a comprehensive suite of features, including:

Interactive security awareness training modules

Simulated phishing attacks

What do you dislike about KnowBe4 Security Awareness Training?

Reporting and analytics lacks maturity towards ease of use.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Effective solution for training end-users, especially towards phishing attacks and other social engineering threats. It helps us to meet compliance requirements, such as PCI DSS, HIPAA, and SOC-2.

Verified User in Computer Software
AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Friendly easy to use security software"

What do you like best about KnowBe4 Security Awareness Training?

Knowbe4 is easy to use and anyone can hit the ground running with the software

What do you dislike about KnowBe4 Security Awareness Training?

Automation features are lacking, reporting also isn't the best

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It provides security and awareness training for our company.

Andrei B.
AB
Sr. Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"I personally liked KnowBe4 Trainings"

What do you like best about KnowBe4 Security Awareness Training?

The KnowBe4 Security Awareness Training is an excellent way to improve corporate security awareness. I liked the materials they provide, as in my past experience the security trainings was always a bit of pain, but I were able even to learn something new about topic.

What do you dislike about KnowBe4 Security Awareness Training?

As I was both user and administrator of the platform I think that their admin panel can have more features to make it easier on a scale. I had to manually remove employees from training after their leftovers and write script for personalised notifications in slack to remind about training as platform haven't give me this tools.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Scale security awareness in the company, provide great materials for training and good enough user experience on a platform to make it less painful for employees.