KB4 staff is proactive in calling my attention to new features and training material. They help me keep the experience fresh and interesting for our employees.

Scheduling training is a little complicated. Since I usually do it in batches, I have to refresh my memory on the correct process when I start a new batch. Not a huge challenge, but the one thing I think could use some improvement.

- Get management buy in as you are implementing any security programs.

- Take advantage of the experience offered by KB4 staff when implementing your program.

- Promote the program within your organization.

We have increased everyone's awareness of security and the importance of being vigilant. I receive positive feedback from senior management regarding the training material and the results.

It's pretty straight forward training. It does what it's suppose to be.

Honestly, it's good. A little cheesy, but it works.

To ensure the org is trained up on IT security.

simple and clear training to make it easy to complete compliance trainings such as anti-bribery, security and more

some of the skits on the training can be a little cheesy but easy to follow and simple to complete and get the message

easy and quick to get trainings, clear and concise and user friendly

I like the ease of use of the platform and interactive video training.

Sometimes you have to switch over to safari as one training, in particular, would not load in google.

None.

We go through legal training as well as harassment training on KnowBe4.

KnowBe4 is excellent awareness training! It is very informative and very current information. It kept me intrigued the entire training.

I did not dislike anything. I have nothing negative to say.

We are solving several security issues with this training. It helps you understand the danger that can happen.

KnowBe4 offers hundreds of security awareness training modules that are within many different disciplines. The KnowBe4 security awareness training campaigns and Phish test campaigns are easy to configure.

I wish to see KnowBe4 offer certifications in information security.

We are not having any issues with the KnowBe4 service. Benefits that we have realized are the many areas of information security that KnowBe4 offers training modules. The KnowBe4 phishing campaigns provide excellent feedback on employees actions when receiving phish emails.

Being able to stay informed for security training, as well as in office training (Human resource stuff).

Sometimes the lessons take a little too long, or might be irrelevant. That's more of an internal thing, but overall I like the product.

Keeping up to date with current security and human resource issues.

Easy sales process. On-boarding time was quick. Pricing was easy to understand. Employees got training completed quickly. Single sign-on was easy to setup.

Phishing tests were a bit too obvious for most. Content selection/management is a bit confusing and requires regular review of content options.

Some content is a bit cheesy or too basic for us, but others might like it more.

If you think it's a fit, it probably is. If you just want awareness training and compliance management in an affordable, easy-to-use package, it's an easy choice. For our small business (<50 employees) , it was perfect.

We needed to get security awareness training to all employees on a regular basis with easy enrollment, single sign-on, reminders and completion notifications.

KnowBe4 is great. Great customer service, great reps, always new content

I honestly can't think of anything that I dislike

Know what you are getting into. We chose a level that they don't set anything up for you. I had to teach myself how to set it up (reached out to Support when needed) and now I receive an email the other day that says the way I set it up doesn't mean their "standards"...i didn't even know there was such a thing.

clicky-clickersons....everyone just used to click on anything. Now with KB4 training, they are much more careful

Excellent support getting started and good content. Their support staff has been completely helpful and friendly.

I haven't found anything I dislike. Would be nice if I could assign a whole season of something like Inside Man instead of having to assign every episode.

General security awareness for our office. Staff certainly is much more careful about phishing emails after the phishing training and simulations.