--- title: KIRIM.EMAIL Reviews meta\_title: 'KIRIM.EMAIL Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how KIRIM.EMAIL works for a business like yours. aggregate\_rating: rating\_value: 2.9 review\_count: 18 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### KIRIM.EMAIL Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users enjoy the **email automation features** of KIRIM.EMAIL, particularly the autoresponder for effective marketing campaigns. [(1 mentions)](https://www.g2.com/products/kirim-email/reviews?filters%5Bsentiment_snippet%5D=2227747&qs=pros-and-cons#reviews) Users report encountering **spam issues** , including random spam emails and problems with email list management. [(2 mentions)](https://www.g2.com/products/kirim-email/reviews?filters%5Bsentiment_snippet%5D=2227760&qs=pros-and-cons#reviews) Users find the **access limitations** and usability issues frustrating, especially with mobile email building and spam concerns. [(1 mentions)](https://www.g2.com/products/kirim-email/reviews?filters%5Bsentiment_snippet%5D=2270975&qs=pros-and-cons#reviews) Users struggle with the **sudden removal of contacts** due to Zombie Email Remover, affecting their email engagement. [(1 mentions)](https://www.g2.com/products/kirim-email/reviews?filters%5Bsentiment_snippet%5D=2227744&qs=pros-and-cons#reviews) Users experience **performance issues** with email list management, encountering unexpected deletions and complications with blacklisting. [(1 mentions)](https://www.g2.com/products/kirim-email/reviews?filters%5Bsentiment_snippet%5D=2227739&qs=pros-and-cons#reviews) Users find the **email builder's poor interface** challenging, particularly on mobile, impacting their overall experience. [(1 mentions)](https://www.g2.com/products/kirim-email/reviews?filters%5Bsentiment_snippet%5D=2270955&qs=pros-and-cons#reviews) ### Top Pros or Advantages of KIRIM.EMAIL ##### 1. Email Automation Users enjoy the **email automation features** of KIRIM.EMAIL, particularly the autoresponder for effective marketing campaigns. [ See 1 mentions ](https://www.g2.com/products/kirim-email/reviews?filters%5Bsentiment_snippet%5D=2227747&qs=pros-and-cons#reviews) See Related User Reviews ![Mark D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark D.") MD Mark D. Small-Business (50 or fewer emp.) 2.5/5 "Hit and Miss Email Platform" What do you like about KIRIM.EMAIL? It's a good platform with all the features you need to collect emails and send out marketing messages. I like the autoresponder feature, great for we ### Top Cons or Disadvantages of KIRIM.EMAIL ##### 1. Spam Issues Users report encountering **spam issues** , including random spam emails and problems with email list management. [ See 2 mentions ](https://www.g2.com/products/kirim-email/reviews?filters%5Bsentiment_snippet%5D=2227760&qs=pros-and-cons#reviews) See Related User Reviews ![Kelly W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly W.") KW Kelly W. Small-Business (50 or fewer emp.) 0.0/5 "horrible experience" What do you dislike about KIRIM.EMAIL? The email builder is terrible to use especially on a mobile device. I get random emails that appear to be spam generated from their system. The restri ![Mark D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark D.") MD Mark D. Small-Business (50 or fewer emp.) 2.5/5 "Hit and Miss Email Platform" What do you dislike about KIRIM.EMAIL? Everything was going well until we hit two issues: 1. Zombie Email Remover All of a sudden our email list shrank. They'd decided they'd just dele ##### 2. Access Limitations Users find the **access limitations** and usability issues frustrating, especially with mobile email building and spam concerns. [ See 1 mentions ](https://www.g2.com/products/kirim-email/reviews?filters%5Bsentiment_snippet%5D=2270975&qs=pros-and-cons#reviews) See Related User Reviews ![Kelly W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly W.") KW Kelly W. Small-Business (50 or fewer emp.) 0.0/5 "horrible experience" What do you dislike about KIRIM.EMAIL? The email builder is terrible to use especially on a mobile device. I get random emails that appear to be spam generated from their system. The restri ##### 3. Email Management Users struggle with the **sudden removal of contacts** due to Zombie Email Remover, affecting their email engagement. [ See 1 mentions ](https://www.g2.com/products/kirim-email/reviews?filters%5Bsentiment_snippet%5D=2227744&qs=pros-and-cons#reviews) See Related User Reviews ![Mark D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark D.") MD Mark D. Small-Business (50 or fewer emp.) 2.5/5 "Hit and Miss Email Platform" What do you dislike about KIRIM.EMAIL? Everything was going well until we hit two issues: 1. Zombie Email Remover All of a sudden our email list shrank. They'd decided they'd just dele ##### 4. Performance Issues Users experience **performance issues** with email list management, encountering unexpected deletions and complications with blacklisting. [ See 1 mentions ](https://www.g2.com/products/kirim-email/reviews?filters%5Bsentiment_snippet%5D=2227739&qs=pros-and-cons#reviews) See Related User Reviews ![Mark D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark D.") MD Mark D. Small-Business (50 or fewer emp.) 2.5/5 "Hit and Miss Email Platform" What do you dislike about KIRIM.EMAIL? Everything was going well until we hit two issues: 1. Zombie Email Remover All of a sudden our email list shrank. They'd decided they'd just dele ##### 5. Poor Interface Design Users find the **email builder's poor interface** challenging, particularly on mobile, impacting their overall experience. [ See 1 mentions ](https://www.g2.com/products/kirim-email/reviews?filters%5Bsentiment_snippet%5D=2270955&qs=pros-and-cons#reviews) See Related User Reviews ![Kelly W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly W.") KW Kelly W. Small-Business (50 or fewer emp.) 0.0/5 "horrible experience" What do you dislike about KIRIM.EMAIL? The email builder is terrible to use especially on a mobile device. I get random emails that appear to be spam generated from their system. The restri ## Top-Rated Alternatives [ ![Zoho Mail](https://images.g2crowd.com/uploads/product/hd_favicon/1555488294/zoho-mail.svg "Zoho Mail") Zoho Mail 4.4/5(729) ](https://www.g2.com/products/zoho-mail/reviews) [ ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace") Google Workspace 4.6/5(48,158) ](https://www.g2.com/products/google-workspace/reviews) [ ![Microsoft Outlook](https://images.g2crowd.com/uploads/product/hd_favicon/5c440ee40ed0f9d1e1c0575dbdd12898/microsoft-outlook.png "Microsoft Outlook") Microsoft Outlook 4.5/5(3,519) ](https://www.g2.com/products/microsoft-outlook/reviews) [ View All Alternatives ](https://www.g2.com/products/kirim-email/competitors/alternatives) ![Kelly W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly W.") KW Kelly W. Email Marketing Specialist - Email Copywriter Small-Business (50 or fewer emp.) 5/20/2026 "Underwhelming in the extreme" 0/5 What do you like best about KIRIM.EMAIL? It’s a cheap platform for marketing emails. Review collected by and hosted on G2.com. What do you dislike about KIRIM.EMAIL? Pretty much everything else. The email builder is terrible. There’s very little flexibility, so creating even basic layouts is challenging or impossible. And it doesn’t work well on mobile devices. You’re also not allowed to remove people from email lists, even if the subscribers are from a client ceases to be a client. Review collected by and hosted on G2.com. What problems is KIRIM.EMAIL solving and how is that benefiting you? It’s supposed to offer a cheaper alternative to MailChimp. It doesn’t solve any problems though. Review collected by and hosted on G2.com. Show More 5/25/2026 Current UserValidated ReviewerSource: G2 invite ![Mark D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark D.") MD Mark D. Business Consultant Marketing and Advertising Small-Business (50 or fewer emp.) 8/23/2025 "Hit and Miss Email Platform" 2.5/5 What do you like best about KIRIM.EMAIL? It's a good platform with all the features you need to collect emails and send out marketing messages. I like the autoresponder feature, great for welcome drip campaigns. Review collected by and hosted on G2.com. What do you dislike about KIRIM.EMAIL? Everything was going well until we hit two issues: 1. Zombie Email Remover All of a sudden our email list shrank. They'd decided they'd just delete emails they classed as Zombie emails. Took a while to get answers out of them, we even emailed some of the contacts and they responded that actually they would like to get emails from us. 2. Black list Review collected by and hosted on G2.com. What problems is KIRIM.EMAIL solving and how is that benefiting you? It should help you send emails, but our experience hasn't been very good with Kirim. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerSource: G2 invite ![Kelly W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly W.") KW Kelly W. Marketing specialist Marketing and Advertising Small-Business (50 or fewer emp.) 8/31/2025 "horrible experience" 0/5 What do you like best about KIRIM.EMAIL? It’s a fairly cheap way to do email marketing Review collected by and hosted on G2.com. What do you dislike about KIRIM.EMAIL? The email builder is terrible to use especially on a mobile device. I get random emails that appear to be spam generated from their system. The restrictions they impose on users are also really quite ridiculous. Review collected by and hosted on G2.com. What problems is KIRIM.EMAIL solving and how is that benefiting you? It’s meant to help me help my clients reach their audience is more reliably but it’s never been very useful for that. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: Thank You page ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 11/5/2022 "Good Service With Very Bad Policies - Be Careful" 2.5/5 What do you like best about KIRIM.EMAIL? I have been using their service for around 2 years. Initially, I provided them 5 star review. But after 2 years, I am forced to update my review and I may switch out of their service also. Their general autoresponder system works well, but will not let you serve your clients as they will delete your contacts and priceless leads/contacts if you do not send emails to them for 3 months (default is now one month)! This means if you do not send anything to any contact for 1 month (by default), that contact will be deleted for good! Review collected by and hosted on G2.com. What do you dislike about KIRIM.EMAIL? Meet their so-called feature "Zombie Emails Remover"! Initially, they used to remove inactive emails after 3 years of inactivity. But recently they changed that to 3 months max (their default was 1 month). They did that without any notice and deleted most of my high-value contacts. Now let me tell you the problems with that so-called feature (I did my research and contacted them also). 1. As the default is 1 month, if you do not send any emails to them within that time, that contacts are gone. 2. If one of your customer is in vacation or just choose to not read your email (because of title or it is in the promotional tab), that contact will also be gone in 1-3 months. 3. They say this feature will increase the open rate. Let me explain the real situation: - Suppose you have a contact list of 1000 contacts. Let's say your initial open rate is 30% of that. Which means 300 people opened your email. - After their cleanup, they are likely to remove around 40% your contacts (so-called inactive contacts). However, atleast half of that would open your email in future at some point if you could send emails with proper title. - Now you have 600 contacts. If you send new emails to them, around 200 of previous openers will open your email and a new 70 will open who didn't open last time. So the total is 270 people this time (which is 30 less than the last time). - But But But! The 270 is 45% of 600. See? The open rate is increased, although the total number of opened emails reduced a lot. Also, their transactional emails are supper bad. They go straight to the spam folders. Also, a lot of time their service stops sending emails to your customers and you won't notice this. They won't fix that as well unless you contact them. Stay away from them. Review collected by and hosted on G2.com. What problems is KIRIM.EMAIL solving and how is that benefiting you? Kirim is helping to solve email marketing automation for our subscribers. Review collected by and hosted on G2.com. Show More 10/10/2023 Current UserValidated ReviewerSource: Organic Review from User Profile ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 9/5/2023 "Delivery is about 80% - not acceptable" 0/5 What do you like best about KIRIM.EMAIL? Support reacts within 1-2h which is ok for a standard problem raised via chat. Could be quicker in resolving issues since everything needs to be escalated to level 3 support. Review collected by and hosted on G2.com. What do you dislike about KIRIM.EMAIL? Well to be honest the biggest problems are: 1. Emails send and received do not work 100%. Based on our calculation, emails sent out do sometimes not reach the recipient. I would say reliability around 80%. This alone is a problem for a B2B service. 2. Hackers compromised their SMPT and used it for SPAM, which led to KIRIM.MAIL's IP addresses being marked as contaminated by most email providers globally. As a result, even fewer emails were reaching the recipient's inbox.. 3. The UI is chaos. They have 4 different login pages: admin, and webmail thus resulting in multiple failed logins, resulting in IP blocking . Which makes working with them very hard, at least for the 60-minutes that a user is IP-blocked. Review collected by and hosted on G2.com. What problems is KIRIM.EMAIL solving and how is that benefiting you? They are trying to get whitelisted again, but honestly that must be a work that is impossible adn feels like impossible. We are moving away from them ASAP. Review collected by and hosted on G2.com. Show More Response from Kiki Novitasari of KIRIM.EMAIL [Editedit](https://www.g2.com/survey_responses/kirim-email-review-8567388/official_response/edit) Hello, Thank you for taking the time to share your feedback about KIRIM.EMAIL. We sincerely appreciate your honesty and the opportunity to improve our services based on your insights. From the points you mentioned, are you referring to Kerjamail? Let me address each point one by one: 1. Currently, all email delivery activities in Kerjamail go through a filter. This filter is in place to ensure that emails sent to recipients comply with our Terms of Service (TOS). If there are delivery issues, we can track the cause. 2. Regarding the issue with hackers compromising our SMTP and the subsequent IP address contamination, please know that we have already implemented stronger security measures to prevent such incidents in the future. We are also collaborating with email providers to restore our IP reputation and improve deliverability. 3. We are aware that the current UI, with multiple login pages, can cause frustration and inconvenience. Our team is already working on streamlining the user interface to make it more intuitive and user-friendly. Additionally, please note that user IP blocking occurs when a user enters the wrong password five times. This is used to ensure unauthorized users cannot access your account. If you are using a static IP, you can contact our support team to request whitelisting your IP to prevent future blocking. Your feedback regarding our support team is valuable, and we are committed to improving our resolution process so that issues can be addressed more swiftly without unnecessary escalations. We are grateful for your patience and understanding as we work to enhance our platform. Please feel free to reach out directly at kiki@krm.email if you have any further concerns or suggestions. We value your partnership and are dedicated to providing you with the best service possible. Thank you for being a part of the KIRIM.EMAIL community. Best regards, Kiki Novitasari Customer Success Manager at KIRIM.EMAIL Validated ReviewerSource: Organic ![Mesut K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mesut K.") MK Mesut K. CEO Small-Business (50 or fewer emp.) 6/6/2023 "WORST EMAILING PLATFORM EVER! THEY ARE A NIGHTMARE!" 0/5 What do you like best about KIRIM.EMAIL? Nothing! They are awful. DO NOT USE THEM! Review collected by and hosted on G2.com. What do you dislike about KIRIM.EMAIL? We have encountered a significant issue with our email provider, Kirim, that seems to persist without any resolution in sight. Despite relying on Kirim to send emails to our platform users, we face excessive delays when attempting to upload our users' email lists. This prolonged uploading process is primarily due to Kirim's meticulous verification of each individual email address, which results in an upload duration of more than 24 hours. Even for a platform with a substantial user base like ours, where hundreds of thousands of users are present, the upload of just 10,000 contacts on Kirim takes an astonishing seven days. We have reached out to their support team for assistance, but their response has been highly unsatisfactory, as they merely acknowledge the issue and provide vague timelines of a few days or even weeks for resolution. This frustrating experience has led us to conclude that Kirim may be suitable for small businesses with around 100 users, but it should be avoided by anyone with more than 500 users. Despite raising our concerns directly to Kirim's CEO, the response has been unhelpful, with promises of ongoing fixes and redirection back to the support team, which has proven to be a nightmare to deal with. Consequently, we find ourselves wasting an entire day every week attempting to upload lists on Kirim, only to find that the process still does not work. Kirim suggests using Google Sheets or CSV files as alternatives, but those options have also failed to resolve the issue, or they result in a 24-hour upload duration for a mere 500 users. In summary, based on our experience, we strongly advise staying away from this product and exploring alternative email service providers. Review collected by and hosted on G2.com. What problems is KIRIM.EMAIL solving and how is that benefiting you? It is so called an email marketing tool but it is no more than a nightmare.! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Marius T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius T.") MT Marius T. Founder & Content Nerd Small-Business (50 or fewer emp.) 12/23/2022 "Hosting for all my business Emails" 4/5 What do you like best about KIRIM.EMAIL? Straightforward UI that makes it easy to manage multiple domains. Great documentation that is really helpful. I can the do the set up of new domains on my own. So much easier than MXroutes. Review collected by and hosted on G2.com. What do you dislike about KIRIM.EMAIL? Support ist not very helpful. I hope that this gets better over the time. Review collected by and hosted on G2.com. What problems is KIRIM.EMAIL solving and how is that benefiting you? I have multiple domains that I need to send Emails from and they make it easy for me to manage that. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nikhil P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikhil P.") NP Nikhil P. Copy Supervisor Small-Business (50 or fewer emp.) 2/12/2022 "Simply sensational" 4/5 What do you like best about KIRIM.EMAIL? It makes email marketing so easy. It's autoresponders are the most helpful. Review collected by and hosted on G2.com. What do you dislike about KIRIM.EMAIL? The UI is clunky and can be modernized for sure Review collected by and hosted on G2.com. What problems is KIRIM.EMAIL solving and how is that benefiting you? Email marketing, mostly. It helps with a lot of aspects regarding that. Review collected by and hosted on G2.com. Show More 3/8/2022 Validated ReviewerIncentivizedSource: G2 invite ![Bobby K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bobby K.") BK Bobby K. Owner Small-Business (50 or fewer emp.) 2/14/2022 "A Promosing Email Marketing Platform" 3/5 What do you like best about KIRIM.EMAIL? KIRIM.EMAIL is a promising email marketing and automation tool. It's an excellent choice for sending a massive amount of messages to users' inboxes. The great is that there is an email validation built-in. Furthermore, with an agency plan, every client has its account, and I can control the shared resources across different clients. Review collected by and hosted on G2.com. What do you dislike about KIRIM.EMAIL? The platform has nice tools, but some improvements have to be made. Automation is not perfect. The main problem is that your account can be deleted if some of your subscribers are not OK!!! Review collected by and hosted on G2.com. Recommendations to others considering KIRIM.EMAIL: There is a free trial, and everybody can test and consider buying. Review collected by and hosted on G2.com. What problems is KIRIM.EMAIL solving and how is that benefiting you? With KIRIM.EMAIL you can send massive amounts of emails at affordable prices. Review collected by and hosted on G2.com. Show More 3/6/2022 Current UserValidated ReviewerSource: Organic ![Өсөхбаяр .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Өсөхбаяр .") Ө Өсөхбаяр . Chief Executive Officer Small-Business (50 or fewer emp.) 12/2/2021 "Generous deal for a decent (yet flawed) app" 5/5 What do you like best about KIRIM.EMAIL? Kirim Email provides a decent email marketing platform, with neat features such as: \* Email validation and Zombie Email Removal (my favorite) \* Autoresponders \* Broadcasts \* Lists, tags, and segments \* Email automation feature (see below) \* Hosted landing pages \* Built-in responsive email builder \* Integration with WordPress, WooCommerce, Zapier, Pabbly Connect, Webhook and API support, and many others \* Nice and responsive customer service \* Basic viral contests feature \* VERY generous email credit (top leverage) \* Emails support RTL (Arabic, Urdu, ...) \* Transactional emails support Review collected by and hosted on G2.com. What do you dislike about KIRIM.EMAIL? There are some drawbacks that I hope the team fixes \* Email automation is pretty basic. You cannot create sophisticated workflows as in Recharge or even INBOX. It misses a lot of detailed triggers, actions, and filters \* Email builder is functional, but its UX is terrible! It's a third party editor called Unlayer (also used by Recharge and INBOX) Review collected by and hosted on G2.com. What problems is KIRIM.EMAIL solving and how is that benefiting you? cost-effective smart competitive platform Review collected by and hosted on G2.com. 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