# KIRIM.EMAIL Reviews **Vendor:** KIRIM.EMAIL **Category:** [Email Software](https://www.g2.com/categories/email) **Average Rating:** 2.9/5.0 **Total Reviews:** 18 ## About KIRIM.EMAIL The world's most affordable email infrastructure for business. Over 28,000 companies from 20 countries worldwide are already using KIRIM.EMAIL as their email infrastructure to generate more sales, build apps, and build their traffic sources. ## KIRIM.EMAIL Pros & Cons **What users like:** - Users appreciate the **email automation features** of KIRIM.EMAIL, enhancing their marketing campaigns with effective autoresponders. (1 reviews) **What users dislike:** - Users often face **spam issues** with KIRIM.EMAIL, experiencing unsolicited emails and problematic list management. (2 reviews) - Users find the **access limitations** frustrating, reporting difficulties with the email builder and unexpected spam issues. (1 reviews) - Users face **unexpected email deletions** due to Zombie Email Remover, leading to frustration and loss of contacts. (1 reviews) - Users experience **performance issues** with KIRIM.EMAIL, notably regarding unexpected email deletions and blacklisting problems. (1 reviews) - Users find the **poor interface design** of KIRIM.EMAIL frustrating, especially on mobile and with spam issues. (1 reviews) ## KIRIM.EMAIL Reviews ### 1. Underwhelming in the extreme **Rating:** 0.0/5.0 stars **Reviewed by:** Kelly W. | Email Marketing Specialist - Email Copywriter, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about KIRIM.EMAIL?** It’s a cheap platform for marketing emails. **What do you dislike about KIRIM.EMAIL?** Pretty much everything else. The email builder is terrible. There’s very little flexibility, so creating even basic layouts is challenging or impossible. And it doesn’t work well on mobile devices. You’re also not allowed to remove people from email lists, even if the subscribers are from a client ceases to be a client. **What problems is KIRIM.EMAIL solving and how is that benefiting you?** It’s supposed to offer a cheaper alternative to MailChimp. It doesn’t solve any problems though. ### 2. Hit and Miss Email Platform **Rating:** 2.5/5.0 stars **Reviewed by:** Mark D. | Business Consultant, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2025 **What do you like best about KIRIM.EMAIL?** It's a good platform with all the features you need to collect emails and send out marketing messages. I like the autoresponder feature, great for welcome drip campaigns. **What do you dislike about KIRIM.EMAIL?** Everything was going well until we hit two issues: 1. Zombie Email Remover All of a sudden our email list shrank. They'd decided they'd just delete emails they classed as Zombie emails. Took a while to get answers out of them, we even emailed some of the contacts and they responded that actually they would like to get emails from us. 2. Black list **What problems is KIRIM.EMAIL solving and how is that benefiting you?** It should help you send emails, but our experience hasn't been very good with Kirim. ### 3. horrible experience **Rating:** 0.0/5.0 stars **Reviewed by:** Kelly W. | Marketing specialist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2025 **What do you like best about KIRIM.EMAIL?** It’s a fairly cheap way to do email marketing **What do you dislike about KIRIM.EMAIL?** The email builder is terrible to use especially on a mobile device. I get random emails that appear to be spam generated from their system. The restrictions they impose on users are also really quite ridiculous. **What problems is KIRIM.EMAIL solving and how is that benefiting you?** It’s meant to help me help my clients reach their audience is more reliably but it’s never been very useful for that. ### 4. Good Service With Very Bad Policies - Be Careful **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2022 **What do you like best about KIRIM.EMAIL?** I have been using their service for around 2 years. Initially, I provided them 5 star review. But after 2 years, I am forced to update my review and I may switch out of their service also. Their general autoresponder system works well, but will not let you serve your clients as they will delete your contacts and priceless leads/contacts if you do not send emails to them for 3 months (default is now one month)! This means if you do not send anything to any contact for 1 month (by default), that contact will be deleted for good! **What do you dislike about KIRIM.EMAIL?** Meet their so-called feature "Zombie Emails Remover"! Initially, they used to remove inactive emails after 3 years of inactivity. But recently they changed that to 3 months max (their default was 1 month). They did that without any notice and deleted most of my high-value contacts. Now let me tell you the problems with that so-called feature (I did my research and contacted them also). 1. As the default is 1 month, if you do not send any emails to them within that time, that contacts are gone. 2. If one of your customer is in vacation or just choose to not read your email (because of title or it is in the promotional tab), that contact will also be gone in 1-3 months. 3. They say this feature will increase the open rate. Let me explain the real situation: - Suppose you have a contact list of 1000 contacts. Let's say your initial open rate is 30% of that. Which means 300 people opened your email. - After their cleanup, they are likely to remove around 40% your contacts (so-called inactive contacts). However, atleast half of that would open your email in future at some point if you could send emails with proper title. - Now you have 600 contacts. If you send new emails to them, around 200 of previous openers will open your email and a new 70 will open who didn't open last time. So the total is 270 people this time (which is 30 less than the last time). - But But But! The 270 is 45% of 600. See? The open rate is increased, although the total number of opened emails reduced a lot. Also, their transactional emails are supper bad. They go straight to the spam folders. Also, a lot of time their service stops sending emails to your customers and you won't notice this. They won't fix that as well unless you contact them. Stay away from them. **What problems is KIRIM.EMAIL solving and how is that benefiting you?** Kirim is helping to solve email marketing automation for our subscribers. ### 5. Delivery is about 80% - not acceptable **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about KIRIM.EMAIL?** Support reacts within 1-2h which is ok for a standard problem raised via chat. Could be quicker in resolving issues since everything needs to be escalated to level 3 support. **What do you dislike about KIRIM.EMAIL?** Well to be honest the biggest problems are: 1. Emails send and received do not work 100%. Based on our calculation, emails sent out do sometimes not reach the recipient. I would say reliability around 80%. This alone is a problem for a B2B service. 2. Hackers compromised their SMPT and used it for SPAM, which led to KIRIM.MAIL's IP addresses being marked as contaminated by most email providers globally. As a result, even fewer emails were reaching the recipient's inbox.. 3. The UI is chaos. They have 4 different login pages: admin, and webmail thus resulting in multiple failed logins, resulting in IP blocking . Which makes working with them very hard, at least for the 60-minutes that a user is IP-blocked. **What problems is KIRIM.EMAIL solving and how is that benefiting you?** They are trying to get whitelisted again, but honestly that must be a work that is impossible adn feels like impossible. We are moving away from them ASAP. **Official Response from Kiki Novitasari:** > Hello, Thank you for taking the time to share your feedback about KIRIM.EMAIL. We sincerely appreciate your honesty and the opportunity to improve our services based on your insights. From the points you mentioned, are you referring to Kerjamail? Let me address each point one by one: 1. Currently, all email delivery activities in Kerjamail go through a filter. This filter is in place to ensure that emails sent to recipients comply with our Terms of Service (TOS). If there are delivery issues, we can track the cause. 2. Regarding the issue with hackers compromising our SMTP and the subsequent IP address contamination, please know that we have already implemented stronger security measures to prevent such incidents in the future. We are also collaborating with email providers to restore our IP reputation and improve deliverability. 3. We are aware that the current UI, with multiple login pages, can cause frustration and inconvenience. Our team is already working on streamlining the user interface to make it more intuitive and user-friendly. Additionally, please note that user IP blocking occurs when a user enters the wrong password five times. This is used to ensure unauthorized users cannot access your account. If you are using a static IP, you can contact our support team to request whitelisting your IP to prevent future blocking. Your feedback regarding our support team is valuable, and we are committed to improving our resolution process so that issues can be addressed more swiftly without unnecessary escalations. We are grateful for your patience and understanding as we work to enhance our platform. Please feel free to reach out directly at kiki@krm.email if you have any further concerns or suggestions. We value your partnership and are dedicated to providing you with the best service possible. Thank you for being a part of the KIRIM.EMAIL community. Best regards, Kiki Novitasari Customer Success Manager at KIRIM.EMAIL ### 6. WORST EMAILING PLATFORM EVER! THEY ARE A NIGHTMARE! **Rating:** 0.0/5.0 stars **Reviewed by:** Mesut K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about KIRIM.EMAIL?** Nothing! They are awful. DO NOT USE THEM! **What do you dislike about KIRIM.EMAIL?** We have encountered a significant issue with our email provider, Kirim, that seems to persist without any resolution in sight. Despite relying on Kirim to send emails to our platform users, we face excessive delays when attempting to upload our users' email lists. This prolonged uploading process is primarily due to Kirim's meticulous verification of each individual email address, which results in an upload duration of more than 24 hours. Even for a platform with a substantial user base like ours, where hundreds of thousands of users are present, the upload of just 10,000 contacts on Kirim takes an astonishing seven days. We have reached out to their support team for assistance, but their response has been highly unsatisfactory, as they merely acknowledge the issue and provide vague timelines of a few days or even weeks for resolution. This frustrating experience has led us to conclude that Kirim may be suitable for small businesses with around 100 users, but it should be avoided by anyone with more than 500 users. Despite raising our concerns directly to Kirim's CEO, the response has been unhelpful, with promises of ongoing fixes and redirection back to the support team, which has proven to be a nightmare to deal with. Consequently, we find ourselves wasting an entire day every week attempting to upload lists on Kirim, only to find that the process still does not work. Kirim suggests using Google Sheets or CSV files as alternatives, but those options have also failed to resolve the issue, or they result in a 24-hour upload duration for a mere 500 users. In summary, based on our experience, we strongly advise staying away from this product and exploring alternative email service providers. **What problems is KIRIM.EMAIL solving and how is that benefiting you?** It is so called an email marketing tool but it is no more than a nightmare.! ### 7. Hosting for all my business Emails **Rating:** 4.0/5.0 stars **Reviewed by:** Marius T. | Founder & Content Nerd, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2022 **What do you like best about KIRIM.EMAIL?** Straightforward UI that makes it easy to manage multiple domains. Great documentation that is really helpful. I can the do the set up of new domains on my own. So much easier than MXroutes. **What do you dislike about KIRIM.EMAIL?** Support ist not very helpful. I hope that this gets better over the time. **What problems is KIRIM.EMAIL solving and how is that benefiting you?** I have multiple domains that I need to send Emails from and they make it easy for me to manage that. ### 8. Simply sensational **Rating:** 4.0/5.0 stars **Reviewed by:** Nikhil P. | Copy Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2022 **What do you like best about KIRIM.EMAIL?** It makes email marketing so easy. It's autoresponders are the most helpful. **What do you dislike about KIRIM.EMAIL?** The UI is clunky and can be modernized for sure **What problems is KIRIM.EMAIL solving and how is that benefiting you?** Email marketing, mostly. It helps with a lot of aspects regarding that. ### 9. A Promosing Email Marketing Platform **Rating:** 3.0/5.0 stars **Reviewed by:** Bobby K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2022 **What do you like best about KIRIM.EMAIL?** KIRIM.EMAIL is a promising email marketing and automation tool. It's an excellent choice for sending a massive amount of messages to users' inboxes. The great is that there is an email validation built-in. Furthermore, with an agency plan, every client has its account, and I can control the shared resources across different clients. **What do you dislike about KIRIM.EMAIL?** The platform has nice tools, but some improvements have to be made. Automation is not perfect. The main problem is that your account can be deleted if some of your subscribers are not OK!!! **Recommendations to others considering KIRIM.EMAIL:** There is a free trial, and everybody can test and consider buying. **What problems is KIRIM.EMAIL solving and how is that benefiting you?** With KIRIM.EMAIL you can send massive amounts of emails at affordable prices. ### 10. Generous deal for a decent (yet flawed) app **Rating:** 5.0/5.0 stars **Reviewed by:** Өсөхбаяр . | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about KIRIM.EMAIL?** Kirim Email provides a decent email marketing platform, with neat features such as: * Email validation and Zombie Email Removal (my favorite) * Autoresponders * Broadcasts * Lists, tags, and segments * Email automation feature (see below) * Hosted landing pages * Built-in responsive email builder * Integration with WordPress, WooCommerce, Zapier, Pabbly Connect, Webhook and API support, and many others * Nice and responsive customer service * Basic viral contests feature * VERY generous email credit (top leverage) * Emails support RTL (Arabic, Urdu, ...) * Transactional emails support **What do you dislike about KIRIM.EMAIL?** There are some drawbacks that I hope the team fixes * Email automation is pretty basic. You cannot create sophisticated workflows as in Recharge or even INBOX. It misses a lot of detailed triggers, actions, and filters * Email builder is functional, but its UX is terrible! It's a third party editor called Unlayer (also used by Recharge and INBOX) **What problems is KIRIM.EMAIL solving and how is that benefiting you?** cost-effective smart competitive platform ### 11. KIRIM EMAIL | Great experience with lifetime deal **Rating:** 4.0/5.0 stars **Reviewed by:** Gracia M. | manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2021 **What do you like best about KIRIM.EMAIL?** The design platform is fantastic with a user-friendly backend panel. I like all of the e-mail marketing attributes and It offers almost all I would like for automatic marketing procedure, like e-mail marketing manager as well as newsletter builder. it is a great deal for lifetime email marketing software. It's one of the most affordable email services out there as well as it delivers what they promise you. front and back end both side customer chat service provide the best support for the software. **What do you dislike about KIRIM.EMAIL?** some of the features like Transactional email features in under development. after the Broadcast campaign geolocations option is only available for those who click on the email, I highly request to the company Geolocation option should be for those who open email address **What problems is KIRIM.EMAIL solving and how is that benefiting you?** 1) Great User backed the panel with user-friendly UI 2) Good customer support 3) Resend email features is excellent 4) Inbuilt Email Validation features which are unique features 5) Best for Agency or marketer ### 12. Not reliable **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about KIRIM.EMAIL?** Simple API integration took less than an hour for a developer to onboard **What do you dislike about KIRIM.EMAIL?** No reliable email deliverability. ALL emails sent are suppressed. **What problems is KIRIM.EMAIL solving and how is that benefiting you?** if it worked. It would be used for sending transactional emails ### 13. good for Email automation & validation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2021 **What do you like best about KIRIM.EMAIL?** their easy to use mail builder with a lot of options - I like the way I can design my message I like their agency features that you can make subaccounts for clients they have Integration with Elementor WordPress plugin **What do you dislike about KIRIM.EMAIL?** the app itself is slow loading; they need to improve their server speed quality only a few templates are available for mail & landing page, but there are good templates that need to be purchased alot of thier templates are not in english **Recommendations to others considering KIRIM.EMAIL:** be patient because their app loading speed is slow don't use it for spam because they don't allow these types of mails if you bought a plan with no branding - check your account setting to disable the option of mail branding & form branding **What problems is KIRIM.EMAIL solving and how is that benefiting you?** building email marketing automation using my custom domain email for sending messages for subscribers ### 14. Kirim Email - Email Marketing Tool For Cheap **Rating:** 4.0/5.0 stars **Reviewed by:** Carlos I. | Director Operaciones, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2021 **What do you like best about KIRIM.EMAIL?** I was lucky to have obtained a full lifetime license for email marketing. I loved the fact that you can send messages and start campaigns with just one click of a button on their app dashboard, which is very user-friendly! Another thing worth noting about this service is how excellent deliverability your emails will be since they come equipped with built-in validation tools. **What do you dislike about KIRIM.EMAIL?** One of the least liked features of this interface is that it seems to have been around for a while, which makes things difficult. It's not just a question of taste either because other interfaces are available with more modern styles and layouts, making doing your job easier! **What problems is KIRIM.EMAIL solving and how is that benefiting you?** What helps us to send email is being able to test with clients that have few contacts or little money. We help them understand the importance of doing email marketing on a large scale to benefit their company in more ways than one! ### 15. Excellent quality / price ratio **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about KIRIM.EMAIL?** Pros: -Enough features that you would not find on the market at that price. - In plans like tier 3 the senders are unlimited. - Blocking zombie emails. Very good option that very few companies have - The amount of annual credits is for life - An easy to use interface - A / B tests for emails - Various Integrations - An easy-to-use email editor. There is only Drag and Move. - Possibility of putting the landing pages and formats under your domain - Viral formats - The most outstanding and beneficial thing is the support 24 hours a day through chat. **What do you dislike about KIRIM.EMAIL?** Cons: --It´s necessary to work on improving automations and extending email´s forms in automations for special dates such as customer birthdays, limited offers, etc. - Improve A / B tests. - Few free formats for landing page (although once you create and configure the one that works for you, you no longer need others). I hope and my experience is helpful and of course give this tool a try. **Recommendations to others considering KIRIM.EMAIL:** Ask everything that you want to know before buy ... they have an excellent support chat **What problems is KIRIM.EMAIL solving and how is that benefiting you?** This tool help me a lot with my email campaigns and inprove these and it make more easy the way automate them. ### 16. awesome easy-to-use email marketing service **Rating:** 4.0/5.0 stars **Reviewed by:** Nur R. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2022 **What do you like best about KIRIM.EMAIL?** Easy-to-use email marketing service. email builder helps me create attractive emails. Suitable for beginners who are learning list building. Support is fast and very helpful. **What do you dislike about KIRIM.EMAIL?** There is no spam word identification checker when writing email. would be more helpful when composing an email. **What problems is KIRIM.EMAIL solving and how is that benefiting you?** Kirim.email helps me increase customer engagement and send out newsletters. Inviting buyers to do repeat orders. ### 17. Great Team and product for both email marketing and transactions **Rating:** 5.0/5.0 stars **Reviewed by:** Adel T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about KIRIM.EMAIL?** Covered email marketing and transactions and for sure automation. **What do you dislike about KIRIM.EMAIL?** Design, I would like a clean and minimal design **What problems is KIRIM.EMAIL solving and how is that benefiting you?** email automation ### 18. A Class Apart **Rating:** 5.0/5.0 stars **Reviewed by:** Sunil P. | Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about KIRIM.EMAIL?** Kirim gives lots of options for email marketing, from Viral Campaigns to autoresponders. Definitely a class apart. **What do you dislike about KIRIM.EMAIL?** The user interface is basic and can be upgraded to make it more modern. **What problems is KIRIM.EMAIL solving and how is that benefiting you?** Email marketing and autoresponders. ## KIRIM.EMAIL Discussions - [What is KIRIM.EMAIL used for?](https://www.g2.com/discussions/what-is-kirim-email-used-for) - [Do you know when they planning update their automations system?](https://www.g2.com/discussions/do-you-know-when-they-planning-update-their-automations-system) - 1 upvote - [View KIRIM.EMAIL pricing details and edition comparison](https://www.g2.com/products/kirim-email/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-07+09%3A27%3A54+-0500&secure%5Bsession_id%5D=b9a07887-03ac-40b3-92f4-63c1466c4bd0&secure%5Btoken%5D=c34456eb78c38508aa32f0704b1b8c8a830528820cc7cf5e77e805518363631d&format=llm_user) ## KIRIM.EMAIL Features **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Autonomous Task Execution - Cross-system Integration - Proactive Assistance ## Top KIRIM.EMAIL Alternatives - [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) - 4.4/5.0 (689 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,578 reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - 4.5/5.0 (3,398 reviews)