Loved not having to go to the bank. Saved me time. Review collected by and hosted on G2.com.
The fees. But they weren't enough to worry considering time and gas I saved. Review collected by and hosted on G2.com.
Thanks for the feedback, Michael - we're glad you're getting so much value out of Kickfin!
I like how simple and easy it is to send payments. Review collected by and hosted on G2.com.
There isn't anything I dislike about kickfin. Review collected by and hosted on G2.com.
The convenience of not needing to go to the bank every other day is huge. We are able to keep a much smaller amount of cash on site and logging server tips is simplified for us. Review collected by and hosted on G2.com.
I wish there was a space to write notes about money sent! We tip out employees for various reasons. Most of the time it is for server checkouts, but we also send money out for catering jobs and special events. I have to keep a separate log sheet in Excel to keep track of where and why money is being sent. Review collected by and hosted on G2.com.
Hey Danielle -- we appreciate the 5-star review! We want to make sure you're aware of our Notes feature. There are two places where you can enter in a note regarding the tip payment. The first is a general description that applies to the entire group of tip payments. It's located on the right hand side of the tip payment screen if you are looking at it on a desktop browser. Additionally, you can enter in a note for each individual employee's tip payment. To the right, near the Net Payment amount line, there is a link to "Add Note". This will open a notes box where you can enter the note for that employee. The employee can see this note, and the note populates to the Paid Payments report for tracking purposes. Reach out to support@kickfin.com if you're got any questions!
Kickfin has proven to be easy to implement and to use. Support and help are always an email or call away and very responsive to our needs. Adding new locations has also been proven to be very easy as well. Review collected by and hosted on G2.com.
I don't think we have dislikes! Our managers and hourly staff have been 100% happy without Kickfin experience. We have also seen them constantly work to improve the product and add features. Review collected by and hosted on G2.com.
Divvying out tips all at once rather than several times a night saves so much time and less cash handling = less accounting errors. Staff really seem to appreciate the convenience as well! Review collected by and hosted on G2.com.
I do wish it was possible for their to be 7 days a week replenishments so we didn't have to have quite so much in our reserves but not a big deal once you get it all figured out. Review collected by and hosted on G2.com.
Thanks for your review, Gabby! We're glad Kickfin is saving you time and reducing the risk of accounting errors. We hear you on the replenishments -- as you mentioned, once it's set up, the pre-fund isn't an issue for most teams. However: while the banking system doesn't process transactions over the weekend right now, we've identified a solution that will cut down the 48-hour turnaround time on replenishments. It's in development right now (we're working with the banks to facilitate this) -- and it should be available in the coming months. Stay tuned!
The ability to maintain and handle less cash while keeping our tipped staff happy and paid in a timely manner. The less cash handling our team does, the more secure and easier things are, for both the teams in the store as well as the corporate staff that audits and checks their work. Review collected by and hosted on G2.com.
We would like the ability to recover funds that were sent in error, but we do understand the limitations of the tech. Less lag in account replenishment would be nice as well. Review collected by and hosted on G2.com.
You hit the nail on the head! Digitizing the tip payout process ensures your employees get paid instantly, while minimizing risk for your team and your business. As an FYI: we're currently working to reduce the replenishment timeframe even further. This is in development and we anticipate having it available in the coming months. Stay tuned!
Not having a shortage of cash, being able to instantly pay staff and cutting down on the risk associated with staff leaving the property with large sums of money in hand. It's easy to use and learn and train new management staff on and you can easily track usage. Review collected by and hosted on G2.com.
The only thing that I dislike is having to authenticate the account every day when logging in with proper email. The new way to look back on payments was a little complicated at first before I had a chance to play with it. I do miss having every employee listed for the payments. That would make tracking accurate payments much easier. Review collected by and hosted on G2.com.
Thanks for your 5-star review, Mollie! Kickfin was designed to solve for cash shortages, save time and keep your people safe — we're thrilled to hear that you're getting so much value out of the platform. We understand that updating to 2-Factor Authentication created an extra login steps. That's become a standard security measure for many financial apps in order to protect customers from phishing or other scams. (We've included a link that provides more information about 2FA.)
We also appreciate the feedback on the employee payments — we're always evaluating ways to make Kickfin even easier for our customers to use. You can get in touch with our Customer Success team at support@kickfin.com to share additional feedback, and we'll provide a few more details about upcoming enhancements!
See how Kickfin improvedVery quick for managers to use. Less cash handling and the mistakes that come with that. Happy staff that get their money ASAP with no need to go to the bank. Concise records of who was paid and when is a huge help if there are any discrepancies. Review collected by and hosted on G2.com.
No real downsides. Any change in an operating system will come with its hiccups, but they were short-lived and everyone is on board and moving forward! Review collected by and hosted on G2.com.
With the lack of cash availability due to credit card tips Kickfin solves our problem of not having enough cash on hand to tip delivery personnel Review collected by and hosted on G2.com.
Sometimes the login process can be a little buggy, it would be great if there was an app for the managers that used biometrics Review collected by and hosted on G2.com.
Thanks for your review, Bradford! So many restaurant teams are dealing with cash shortages because of the increase in credit card transactions. Kickfin is a great way to ensure your delivery folks receive the instant payouts they deserve. Like many other financial applications, we've updated the login process to improve security. If you ever have a problem logging in, get in touch with our Customer Success team at support@kickfin.com and we'll help you troubleshoot!
From Set up to daily utilization is very easy and user friendly. I used to have problems balancing out my daily reports since our tip payouts usually exceeded cash receipts, but now everyone is happy and I am not running to the bank on a daily basis to increase our cash bank Review collected by and hosted on G2.com.
I cannot think of anything - working very well!! Review collected by and hosted on G2.com.
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Is Kickfin worth it for restaurant operators managing tip distribution?
Averages based on real user reviews.
<1 month
10 months
7%
