Kickfin Reviews & Product Details

Ranked the #1 tip distribution software, Kickfin gives restaurant pros the power to tip out their whole team in 60 seconds. Thousands of restaurants use Kickfin to auto-calculate tip pools and send real-time payouts directly to their employees’ bank of choice, no cash (or math!) required. Save time, cut labor costs, and track everything — all in one place. Auto-calculate tips pools or shares: Automate calculations for even the most complex tip pooling policies when you integrate Kickfin with your POS. Distribute tips in real-time, no cash required: Kickfin connects to 100% of all 10,000 banks, so you can send instant, cashless tip payouts directly to your staff's existing accounts. Close out at warp speed: Tip out your whole team in 60 seconds. Plus: eliminate spreadsheet math, reduce bank runs, and minimize admin time for your managers. Easy, breezy implementation: Personalized onboarding, 24/7 support — and no contracts, setup fees or hardware.

Seller

Kickfin

Discussions

Kickfin Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Keely Hungate

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

View More Pricing Information

Kickfin Integrations

(6)

Verified by Kickfin

G2 reviews are authentic and verified.

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Patrick B.

Mid-Market (51-1000 emp.)

Updated 2/28/2023

Originally submitted 2/23/2023

"Want your staff to be Safe and lower your cash on hand?"

4.5/5

What do you like best about Kickfin?

Being able to pay your staff out immediately and have it hit their bank accounts within 30 seconds to 3 minutes, you can't go wrong. Organized reports of daily payouts. Keeping less petty cash on hand so there is less to steal or less for bad people to grab. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

Mistakes happen. Fat fingers, being tired and not paying attention. Please do a negative amount and return the money if there are mistakes. It would undoubtedly make it cleaner if that could happen. That would be my biggest negative. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Thanks Patrick! We agree -- employees love getting their tips sent straight to their bank accounts and skipping the hassle of cash is a big win. We also understand how payment mistakes you referenced can cause issues. While there are some limitations related to banking regulations that govern the type of transactions we use, we're taking this feedback into consideration and evaluation if there is a way to address this concern!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Brad P.

Manager

Small-Business (50 or fewer emp.)

2/28/2023

"Kickfin is wonderful"

5/5

What do you like best about Kickfin?

Kickfin let's me easily pay employees , without having to have cash on hand for the tips. Easy to keep record of payments without having to keep a log. Works perfect! Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

There's not much to not like. It could be a little easier to dismiss employees , which can be time consuming with the current system. Other than that it's pretty simple. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Thanks for your rave review, Brad! P.S.: We're constantly looking for ways to make Kickfin even easier to use, and we've passed your feedback regarding dismissing employees to our product team!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Phillip A.

Dir. of Ops

Small-Business (50 or fewer emp.)

2/28/2023

"Kickfin is awesome!"

5/5

What do you like best about Kickfin?

The best part about Kickfin is how easy it is to use. The interface is highly user-friendly. Our tipped team members love they don't have to worry about getting cash to the bank! Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

If there was one thing I could do to improve Kickfin, it would be to have daily/weekly reports sent out so payments can be validated and reconciled with POS reports. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Thanks for your feedback, Phillip! Not having to hassle with cash — or make trips to the bank! — is one of the things employees love most about Kickfin. Regarding your note on reporting: We're currently planning to make significant updates to our reporting later this year. Your suggestion has been noted and will be taken into consideration. If you ever have any other specific requests or needs, we're all ears — please email our support team at support@kickfin.com!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

Updated 2/28/2023

Originally submitted 2/9/2022

"Great for management, great for employees"

5/5

What do you like best about Kickfin?

Employees love it because they don't need to wait for their CC tips to go on their checks or walk out with wads of cash each shift. Managers love it because you don't need as much cash on hand in the safe. Accounting loves it because it's easier to track than cash and you see what's paid out each night. Been using Kickfin for years and would never do it any other way at this point. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

Big weekends and bank holidays can be frustrating with your retainer- just takes some careful planning (like raising your retainer before holidays) to ensure there's always enough balance to tip out. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

We're thrilled Kickfin has worked so well for your team! We hear you on the retainer — while we send out regular reminders ahead of holidays to help you plan, we're currently working on improvements that will speed up the replenishment process. Those will be available the coming months, so be on the lookout for the announcement once they're live!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Michael M.

Managing Partner

Mid-Market (51-1000 emp.)

2/23/2023

"Happy employees and easy to use."

5/5

What do you like best about Kickfin?

Setting up new users is very simple and our staff gets their tips paid instantly. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

There really aren't any things I dislike about Kickfin. The only recommendation I can make is having enough funds in the account for long holiday weekends. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Thanks for taking the time to review Kickfin, Michael! We're working on improvements that will speed up the replenishment process, and we should have them available in the coming months — be on the lookout for an announcement from our Customer Success team!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Kelly Ann C.

Mid-Market (51-1000 emp.)

2/23/2023

"Efficient and Purposeful"

5/5

What do you like best about Kickfin?

I love that Kickfin gives my job the opportunity to pay our employees efficiently and with purpose. It's so user friendly and easy to learn. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

I don't think there is anything I dislike about Kickfin. It is great and I think more employers should use it! Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Myles W.

Small-Business (50 or fewer emp.)

2/22/2023

"General Manager"

5/5

What do you like best about Kickfin?

I like being able to pay my crew nightly. They seem to appreciate that as well, greatly. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

I've only had one hiccup with Kickfin, and because the payment didn't go through immediately, the staff ended up double paid. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Shawn L.

Small-Business (50 or fewer emp.)

2/28/2023

"Makes life a lot easier."

5/5

What do you like best about Kickfin?

The ability to pay the tipped employees instantly is amazing. It also eliminates the need to have to keep more cash in the store for tip outs. Very easy to sign people up. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

Nothing. I like everything especially the reports. Kickfin makes it easy to find and audit the tip reports. If I had to pick one thing to improve it would be the option to link it to a few extra payment methods. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

We designed Kickfin to make life easier for hardworking hospitality pros, so we're thrilled to read reviews like yours! (Good news — we're currently exploring adding additional payout methods for employees — we appreciate your feedback!)

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

Ryan C.

Mid-Market (51-1000 emp.)

2/22/2023

"User friendly system speeds up paperwork"

4/5

What do you like best about Kickfin?

It streamlined our system, making things easier on our management team, and our staff love how organized everything is Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

We have a lot of users, or payees that all use personal logins. Viewing payments made by each payee is a bit difficult Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Thanks for the feedback, Ryan! On our Paid Payments report, you can filter the report by payee. Also on the Employee record, you can see a history of the payment details for that employees. Hope that's helpful, but as always -- if you have questions, contact us at support@kickfin.com!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Celeste V.

Mid-Market (51-1000 emp.)

2/28/2023

"Quick & easy to use"

5/5

What do you like best about Kickfin?

All information you need is there on the app and easily accessible. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

Calculator to figure out information to be put into kickfin can be frustrating. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Thanks for your review, Celeste! We're glad you're finding the Kickfin platform easy to use. We're taking your suggestion regarding the calculator into consideration as we plan future enhancements. In the meantime, be sure to contact support@kickfin.com if you have any questions!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller