Payments are quick and easy, review and distribution is not complex either Review collected by and hosted on G2.com.
There is little scope of merging with other ERP and payroll software making data reporting for tax not easy at all. The manual nature of exporting data is a big negative Review collected by and hosted on G2.com.
not having to replenish cash - immediate deposit for team members Review collected by and hosted on G2.com.
cost seems high - they charge us a fee and then additional fees from the recipients Review collected by and hosted on G2.com.
It is very easy & very user-friendly. There’s never been an issue in payments with any of the staff ever Review collected by and hosted on G2.com.
The holidays affecting reloads. Made it hard to pinpoint consistent reloads Review collected by and hosted on G2.com.
Very easy to set up and update. Team appreciates the real-time payments Review collected by and hosted on G2.com.
Need to pay attention to busy holiday periods and maintain the holding account. Review collected by and hosted on G2.com.
Thanks for your review, Mark! We know holiday weekends lead to higher sales volumes, which is why we always send out reminders to our customers and help ensure they have enough funds on hand to pay out tips. We do want to note that we offer a Zero Prefund option for customers that qualify based on a credit review. Please reach out to our team at support@kickfin.com if you have questions.
We enjoy the design of the product and its integration. Review collected by and hosted on G2.com.
The reporting could be enhanced so people like us can use it better. Review collected by and hosted on G2.com.
The software is designed exactly what we need for our company Review collected by and hosted on G2.com.
None. There no much to describe about he company Review collected by and hosted on G2.com.
Get paid instantly and consistently anytime Review collected by and hosted on G2.com.
There is nothing i don’t like about this app Review collected by and hosted on G2.com.
safety, direct payment, no delays in staff payment Review collected by and hosted on G2.com.
onboarding new staff could be streamlined, interface can be more minimalistic Review collected by and hosted on G2.com.
Like many restaurants, the majority of the tips made to our servers were a credit card tip. We had to run to the bank almost every day to get enough cash out to pay out our servers. We started KickFin and we only go to the bank 2-3 times per month and only for change. Our staff was initially skeptical but they ended up loving it. One server told me that KickFin depositing money directly into her account has helped her manage her personal finances so much better. Now she always has enough money in her account to pay her bills. Servers feel safer as well not having to walk out with large amounts of cash. Review collected by and hosted on G2.com.
The only downside is navigating federal or bank holidays and the fee. However, with enough planning and organization, those have not been real issues. Review collected by and hosted on G2.com.
Mike, we appreciate you taking the time to leave a review! We're seeing the same thing: instant, cashless tip-outs aren't just a convenience; they help improve the financial wellbeing and security of hardworking hospitality employees. Regarding your note on bank holidays, good news -- there are improvements in progress that will speed up the replenishment process. Be on the lookout for an announcement when we roll out those updates later this summer/early fall!
My favorite part about Kickfin would be the reporting functions - especially the "Business Date" feature. With other software and with earlier Kickfin versions, we spent a lot of time simply assigning tips to the correct dates and summing up each day. Now, Kickfin does all that sorting for us - we just plug your reports into a spreadsheet, and we have our answers. Review collected by and hosted on G2.com.
My least favorite part about Kickfin is easily the date ranges used to pull each report. Kickfin's website tends to crash when pulling more than 800 rows of data, I believe. For us, that's about a month and a half of data. Trying to do any large scale analysis is a pain simply because of how long it takes to pull all the reports. Also, sometimes the date range display glitches, and won't allow you to scroll forward to the current month - you just have to refresh. Review collected by and hosted on G2.com.
Thanks for your feedback, Erik! We're glad our reporting is making life easier for you and your team. (We recently made enhancements to our reporting that addressed the issue you're referencing with the exports -- but if you're still continuing to experiencing the crashing that you referenced, please email us at support@kickfin.com so that we can resolve the issue together!)
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Is Kickfin worth it for restaurant operators managing tip distribution?
Averages based on real user reviews.
<1 month
10 months
7%
