The G2 on SAP Business One

SAP Business One Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the user-friendly interface of SAP Business One, facilitating easy navigation and efficient management. (4 mentions)

Users find SAP Business One's inventory management features highly effective for real-time tracking and supply chain management. (3 mentions)

Users value the customization options of SAP Business One, enhancing flexibility for small to medium businesses. (2 mentions)

Users value the ease of implementation and user-friendly interface of SAP Business One for effective business management. (2 mentions)

Users find analytical reports highly useful, appreciating ease of use and tailored module access for end users. (2 mentions)

Users frequently experience slow performance with SAP Business One, especially with larger data volumes and during updates. (3 mentions)

Users find SAP Business One to be not user-friendly, citing complex navigation and an outdated interface as major obstacles. (3 mentions)

Users find difficult customization challenging, requiring extensive effort for reports and integration with BI software. (2 mentions)

Users find the product expensive, often leading to a preference for alternative solutions due to costs. (2 mentions)

Users face integration issues with non-SAP systems, complicating connectivity and overall performance as data volume grows. (2 mentions)

Users experience performance issues with SAP Business One, particularly when managing large data volumes and user increases. (2 mentions)

Top Pros or Advantages of SAP Business One

1. User-Friendly

Users appreciate the user-friendly interface of SAP Business One, facilitating easy navigation and efficient management.

See 4 mentions

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Pratik R.

Small-Business (50 or fewer emp.)

3.5/5

"Ideal for Small to medium sized business upto a limited number of userbase"

What do you like about SAP Business One?

The software packs up all comprehensive business cycles in a Compact and user friendly manner, Compliance and design view is good and compliance aspec

Olivier I.

Enterprise (> 1000 emp.)

4.5/5

"A comprehensive review of SAP business."

What do you like about SAP Business One?

The most helpful about SAP business is the data access in real-time and a user-friendly interface which helps to manage small and medium-sized busines

2. Inventory Management

Users find SAP Business One's inventory management features highly effective for real-time tracking and supply chain management.

See 3 mentions

See Related User Reviews

Sarah O.

Mid-Market (51-1000 emp.)

3.5/5

"Good Program, Hard to Understand at First."

What do you like about SAP Business One?

The most helpful thing about SAP has been the number of things we can use the program to track. Currently, it is being used to track purchases, drug p

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"SAP B1 is a stable platform"

What do you like about SAP Business One?

Helps to manage the supply chain. Migration whent OK and users did not need a lot of training.

3. Customization Options

Users value the customization options of SAP Business One, enhancing flexibility for small to medium businesses.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Big SAP's little brother"

What do you like about SAP Business One?

It's customisable via the B1 Usability Package that can be bought separately. Its small enough to not cost too much many but covers everything you ne

Lawson D.

Small-Business (50 or fewer emp.)

5.0/5

"SAP A Wondorful Tool"

What do you like about SAP Business One?

User-Friendly Interface,Real-Time Data Access,Customization and Flexibility,scalable,cost effective,support including customer service and documentati

4. Ease of Use

Users value the ease of implementation and user-friendly interface of SAP Business One for effective business management.

See 2 mentions

See Related User Reviews

Olivier I.

Enterprise (> 1000 emp.)

4.5/5

"A comprehensive review of SAP business."

What do you like about SAP Business One?

The most helpful about SAP business is the data access in real-time and a user-friendly interface which helps to manage small and medium-sized busines

Warren C.

Mid-Market (51-1000 emp.)

4.0/5

"SAP Review"

What do you like about SAP Business One?

Very useful and good analytical reports. Ease of use and we can limit module access to end users as required.

5. Reporting

Users find analytical reports highly useful, appreciating ease of use and tailored module access for end users.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"Not particularly user-friendly"

What do you like about SAP Business One?

The reports can easily be pulled for specific jobs. The application also has multiple uses, so we are able to place expenses and also track material q

Warren C.

Mid-Market (51-1000 emp.)

4.0/5

"SAP Review"

What do you like about SAP Business One?

Very useful and good analytical reports. Ease of use and we can limit module access to end users as required.

Top Cons or Disadvantages of SAP Business One

1. Slow Performance

Users frequently experience slow performance with SAP Business One, especially with larger data volumes and during updates.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Big SAP's little brother"

What do you dislike about SAP Business One?

Major functionality improvements from the standard package can be costly and take lots of development via your third party provider. Your experience

abedalrahman a.

Mid-Market (51-1000 emp.)

4.0/5

"SAP Business one : The strength and Weak"

What do you dislike about SAP Business One?

the time out report : it take several minutes in small reports , such as SOA

2. User Unfriendliness

Users find SAP Business One to be not user-friendly, citing complex navigation and an outdated interface as major obstacles.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"Not particularly user-friendly"

What do you dislike about SAP Business One?

I don't find the program to be particularly user friendly. There are too many menus to make navigation easy for the typical user. It is hard to rememb

Sarah O.

Mid-Market (51-1000 emp.)

3.5/5

"Good Program, Hard to Understand at First."

What do you dislike about SAP Business One?

The least helpful thing so far about SAP has been that it is not very user friendly for beginners to the product. It takes extensive training on our p

3. Difficult Customization

Users find difficult customization challenging, requiring extensive effort for reports and integration with BI software.

See 2 mentions

See Related User Reviews

Warren C.

Mid-Market (51-1000 emp.)

4.0/5

"SAP Review"

What do you dislike about SAP Business One?

Needs a lot of customisation for reports. Need to integrate BI software to get propoer customised reports.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"SAP B1 is a stable platform"

What do you dislike about SAP Business One?

Its a bit hard to customize but once finised runs soomtly. Our implentation partner stugle a little bit for th customisation part.

4. Expensive

Users find the product expensive, often leading to a preference for alternative solutions due to costs.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Big SAP's little brother"

What do you dislike about SAP Business One?

Major functionality improvements from the standard package can be costly and take lots of development via your third party provider. Your experience

Harsimran S.

Mid-Market (51-1000 emp.)

3.5/5

"Best ERP solution"

What do you dislike about SAP Business One?

Its pricing is a bit higher side which makes it a second choice

5. Integration Issues

Users face integration issues with non-SAP systems, complicating connectivity and overall performance as data volume grows.

See 2 mentions

See Related User Reviews

Warren C.

Mid-Market (51-1000 emp.)

4.0/5

"SAP Review"

What do you dislike about SAP Business One?

Needs a lot of customisation for reports. Need to integrate BI software to get propoer customised reports.

Lawson D.

Small-Business (50 or fewer emp.)

5.0/5

"SAP A Wondorful Tool"

What do you dislike about SAP Business One?

Performance issues some or the other day due to increase in users/as data volume increases,integartion issues with non-sap systems is challenging,impl

6. Performance Issues

Users experience performance issues with SAP Business One, particularly when managing large data volumes and user increases.

See 2 mentions

See Related User Reviews

Olivier I.

Enterprise (> 1000 emp.)

4.5/5

"A comprehensive review of SAP business."

What do you dislike about SAP Business One?

I would say the downside of SAP business is that sometimes we report performance issues while handling a large volume of data, especially those for la

Lawson D.

Small-Business (50 or fewer emp.)

5.0/5

"SAP A Wondorful Tool"

What do you dislike about SAP Business One?

Performance issues some or the other day due to increase in users/as data volume increases,integartion issues with non-sap systems is challenging,impl

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abedalrahman a.

Senior Accountant

Food & Beverages

Mid-Market (51-1000 emp.)

10/4/2025

"SAP Business one : The strength and Weak"

4/5

What do you like best about SAP Business One?

Global support

integration

the corrected variances in specific : modules vs GL Review collected by and hosted on G2.com.

What do you dislike about SAP Business One?

the time out report : it take several minutes in small reports , such as SOA Review collected by and hosted on G2.com.

Sarah O.

QA Senior Specialist

Mid-Market (51-1000 emp.)

6/20/2024

"Good Program, Hard to Understand at First."

3.5/5

What do you like best about SAP Business One?

The most helpful thing about SAP has been the number of things we can use the program to track. Currently, it is being used to track purchases, drug products and expirations of our items. It has proven very useful for our inventory management, as we frequently need to make changes to our numbers on a minute by minute basis. Review collected by and hosted on G2.com.

What do you dislike about SAP Business One?

The least helpful thing so far about SAP has been that it is not very user friendly for beginners to the product. It takes extensive training on our part to show new users how to use the product, and how to enter and alter information that we track. Review collected by and hosted on G2.com.

Lawson D.

Techincal Project Manager

Small-Business (50 or fewer emp.)

6/18/2024

"SAP A Wondorful Tool"

5/5

What do you like best about SAP Business One?

User-Friendly Interface,Real-Time Data Access,Customization and Flexibility,scalable,cost effective,support including customer service and documentation. Review collected by and hosted on G2.com.

What do you dislike about SAP Business One?

Performance issues some or the other day due to increase in users/as data volume increases,integartion issues with non-sap systems is challenging,implementation is complex and time consuming,regular updates/upgrades can be disruptive. Review collected by and hosted on G2.com.

What problems is SAP Business One solving and how is that benefiting you?

Sap solves manual processes by faciltating automation like invoicing,order processing etc.Sap solves inventory management issues helping us to maintain optimum stock levels,reduce carrying costs and keep an eye on non-moving stock,avoid stock out and overstock issues.Sap helps in tracing finance operations such as accounts payable,accounts receivable.Sap helps to manage customer intercations,retention and satisfaction by enabling CRM functions. Review collected by and hosted on G2.com.

Olivier I.

Client services supervisor

Enterprise (> 1000 emp.)

6/18/2024

"A comprehensive review of SAP business."

4.5/5

What do you like best about SAP Business One?

The most helpful about SAP business is the data access in real-time and a user-friendly interface which helps to manage small and medium-sized businesses as well as the Ease of implementation and data integration from the current uses. Review collected by and hosted on G2.com.

What do you dislike about SAP Business One?

I would say the downside of SAP business is that sometimes we report performance issues while handling a large volume of data, especially those for large businesses and organizations. Review collected by and hosted on G2.com.

Pratik R.

Senior Internal Auditor

Small-Business (50 or fewer emp.)

6/27/2024

"Ideal for Small to medium sized business upto a limited number of userbase"

3.5/5

What do you like best about SAP Business One?

The software packs up all comprehensive business cycles in a Compact and user friendly manner, Compliance and design view is good and compliance aspect of the system from process angle is good Review collected by and hosted on G2.com.

What do you dislike about SAP Business One?

Its vastness and limited usage as an ERP software. Seggregation of duties and role responsibilities are limited and implementation takes a lot of time. Clients also experience resistance of change to new system since they feel it just burdens them with more work. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals

Mid-Market (51-1000 emp.)

6/18/2024

"Big SAP's little brother"

4/5

What do you like best about SAP Business One?

It's customisable via the B1 Usability Package that can be bought separately. Its small enough to not cost too much many but covers everything you need for a small to medium business. Review collected by and hosted on G2.com.

What do you dislike about SAP Business One?

Major functionality improvements from the standard package can be costly and take lots of development via your third party provider. Your experience with the product can be heavily biased by your consultancy provider. We use Vision 33 and I rate their Customer Support very highly. Review collected by and hosted on G2.com.

Warren C.

Cloud Operations Manager

Mid-Market (51-1000 emp.)

6/19/2024

"SAP Review"

4/5

What do you like best about SAP Business One?

Very useful and good analytical reports. Ease of use and we can limit module access to end users as required. Review collected by and hosted on G2.com.

What do you dislike about SAP Business One?

Needs a lot of customisation for reports. Need to integrate BI software to get propoer customised reports. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

6/25/2024

"A solid, old-school ERP system"

3/5

What do you like best about SAP Business One?

It has all aspects of business contained in one software application. It is fairly easy to navigate and there are lots of drill-down links to related data and transactions. Review collected by and hosted on G2.com.

What do you dislike about SAP Business One?

The user interface is very archaic and the menus are very cluttered. There is too much old functionality that needs to be modernized or rebuilt. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals

Mid-Market (51-1000 emp.)

6/19/2024

"Not particularly user-friendly"

2.5/5

What do you like best about SAP Business One?

The reports can easily be pulled for specific jobs. The application also has multiple uses, so we are able to place expenses and also track material quantities in real time. The program is used daily at our place of work and can be utilized by multiple people at once. Review collected by and hosted on G2.com.

What do you dislike about SAP Business One?

I don't find the program to be particularly user friendly. There are too many menus to make navigation easy for the typical user. It is hard to remember where to navigate to in order to perform a specific task. Review collected by and hosted on G2.com.

Harsimran S.

Managing Director

Mid-Market (51-1000 emp.)

6/21/2024

"Best ERP solution"

3.5/5

What do you like best about SAP Business One?

Its very nice with featureful software , and has extensive management solutions for each function/department Review collected by and hosted on G2.com.

What do you dislike about SAP Business One?

Its pricing is a bit higher side which makes it a second choice Review collected by and hosted on G2.com.