Keepit Reviews (159)

Reviews

Keepit Reviews (159)

4.7
159 reviews

What do users say?

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Users consistently praise the product for its ease of use and reliable backups, highlighting how simple it is to set up and manage without requiring constant oversight. The intuitive interface and quick recovery options enhance user confidence in data protection. However, some users note that the licensing costs can be high, especially for larger teams.

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James C.
JC
James C.
Head of Group IT
Mid-Market (51-1000 emp.)
"User Friendly product with effective backup and restore"
4/5
What do you like best about Keepit?

It is very straightforward for anyone to use, and in our experience, it performs reliably whenever we need to restore data. We back up approximately 12TB, and it has proven to be an excellent product that gives us confidence our Office 365 data is secure. The ability to restore or export data whenever necessary is especially reassuring. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

It can be a bit confusing when restoring data into a mailbox with the various restore/import options presented. Not a bit issue but once you'd done it and documented the process its dead easy. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi James,

We're glad to hear that Keepit has been user-friendly and reliable for your data backup and restore needs. We appreciate your feedback and will take your comments about the restore process into consideration for future improvements.

Best regards,

Susan

PK
Peter K.
Head of IT Operations
Mid-Market (51-1000 emp.)
"Keepit makes me smile each time we have a restore task"
5/5
What do you like best about Keepit?

The fact that we have backup available of our Microsoft products in a fast and reliable format for all our users and each time we need it we can actually restore files of mailboxes needed for what ever reason. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Not sure there are things that I dislike about Keepit, but it is "sad" that they haven't yet developed the option to backup Microsoft Business Central ERP system. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Peter,

We're glad to hear that Keepit has been reliable and fast for your backup and restore needs. We appreciate your feedback on the desire for Microsoft Business Central ERP system backup and will share this with our development team for consideration.

Best regards,

Susan

Verified User in Venture Capital & Private Equity
IV
Verified User in Venture Capital & Private Equity
Small-Business (50 or fewer emp.)
"Simple, Resilient Immutable Cloud Backups with Keepit"
4/5
What do you like best about Keepit?

simplicity and resilience. Keepit provides independent, immutable cloud backups for Microsoft 365 and other SaaS platforms, Review collected by and hosted on G2.com.

What do you dislike about Keepit?

some advanced administration and reporting capabilities could be more mature Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hello,

We're pleased to hear that Keepit is solving the risk of data loss and limited native recovery capabilities for you. We are committed to continuously improving our platform to better serve your needs.

Best regards,

Susan

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Powerful tool to keep data safe and always available"
5/5
What do you like best about Keepit?

We found very useful for NIS2 the audit log Review collected by and hosted on G2.com.

What do you dislike about Keepit?

I don't find any useful new function, it is fine to us. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

We're glad to hear that Keepit has been easy to configure and use, and that it has helped you solve a big issue in the past. Thank you for sharing your positive experience!

Best regards,

Susan

Thomas M.
TM
Thomas M.
Systems Administrator
Mid-Market (51-1000 emp.)
"Effortless Microsoft 365 Backups with Keepit"
5/5
What do you like best about Keepit?

I really appreciate Keepit's reliability and its seamless integration with Microsoft 365. It functions as a 'set it and forget it' backup system for my 365 data, ensuring peace of mind with its trustworthy performance. The integration facilitates an extremely easy setup process, making it accessible and convenient right from the start. Additionally, I am impressed by the feature of real-time restores, which allows for efficient data recovery without significant time loss. Overall, Keepit's effortless setup, taking less than ten to fifteen minutes after creating a Microsoft 365 admin account, enhances its user-friendliness and effectiveness in managing backups. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Nothing c`omes to mind Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Thomas,

Thank you for your positive feedback! We're glad to hear that you find Keepit's integration with Microsoft 365 seamless and the setup process easy. We appreciate your support and are committed to continuously improving our services.

Best regards,

Susan

Bogdan M.
BM
Bogdan M.
Senior IT Administrator
Mid-Market (51-1000 emp.)
"Comprehensive, Scalable Solution with Top Compliance and Recovery Features"
5/5
What do you like best about Keepit?

Comprehensive coverage of Microsoft 365 and Google Workspace workloads

Granular restore options for fast recovery

Strong compliance features (GDPR, ISO, WORM storage)

Scalable architecture for large environments

Excellent audit and reporting tools Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Initial setup requires careful planning for large tenants

Advanced features may need training for non-technical staff Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Bogdan,

It's great to hear that Keepit is providing robust backup and recovery for your large environments. We're committed to delivering high availability and compliance-grade protection for Microsoft 365 and Google Workspace. Thank you for choosing Keepit!

Best regards,

Susan

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Easy Onboarding, Smooth Connector Setup, and simple Restores"
4.5/5
What do you like best about Keepit?

Ease of onboarding with connector setup and easy restores with file through the UI Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Billing side to see which users are billable on connectors Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hello,

We're thrilled that you found our onboarding process and connector setup to be smooth, and that the UI provides easy file restoration. We appreciate your feedback on the billing side and are committed to improving the customer experience - I will pass this along to the team. Thank you for sharing your thoughts with us.

Best regards,

Susan

Manav S.
MS
Manav S.
Admin Assistant/ Head of IT
Small-Business (50 or fewer emp.)
"Keepit is great for document recovery"
3.5/5
What do you like best about Keepit?

Keepit has a great system, they have their own in house servers that store our documents, with layers of backups. In the event of losing our documents through Microsoft Onedrive, which has happened in the past, we can easily recover everything through a backup. Plus we get unlimited storage. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

User interface is a bit dated. I think if the interface was easier to navigate through, it would save some time. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Manav,

Thank you for your positive feedback about our document recovery system and unlimited storage. We appreciate your input about the user interface and are continuously working on improvements to enhance the user experience.

Best regards,

Susan

Verified User in Research
AR
Verified User in Research
Mid-Market (51-1000 emp.)
"Great backup solution"
4/5
What do you like best about Keepit?

UI is easy to navigate. Right to be forgotten is a nice feature. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Some of the restore features aren't intuitive. RTBF needs automation. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hello,

We're glad to hear that you find our UI easy to navigate and appreciate the 'right to be forgotten' feature. We understand your feedback about the restore features and automation for RTBF, and we're continuously working to improve our platform based on customer input.

Best regards,

Susan

RM
Ron M.
Sr. Account Consultant
Mid-Market (51-1000 emp.)
"Seamless Backup Solution, Effortless Management"
5/5
What do you like best about Keepit?

I love how Keepit provides worry-free backup solutions for my clients, ensuring compliance and safeguarding their emails and other essential data. The ease of administering Keepit and its seamless operation are standout features that make it a reliable choice. I am impressed with how straightforward the initial setup was thanks to the skilled implementation support provided by the Keepit staff, which made the transition smooth and hassle-free. I am very enthusiastic about recommending Keepit and confident in selling it as a solution to my current and potential clients. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

There is nothing I dislike about the product. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Ron,

Thank you for taking the time to review Keepit. We're glad to hear that you appreciate our backup services for O365 and Google Workspace.

Best regards,

Susan