What do you like best about Juniper Square?
1.The automation, optionality and accuracy of the Investor relations function of our business. Previously, our admin was using Mail merge to create notices / statements and uploading to Intralinks. The process was time consuming and pretty much every round there was some error that was slipping through, whether it was wrong numbers, or the wrong partners statement being uploaded to the wrong partners account, etc. (very frustrating and embarrassing). In the 6 months we have used Juniper it appears all of those problems have gone away. Given the systems ability to populate notices just based on, for example, the amount you want to capital call, you can save hundreds of hours per year (and the related costs that go with it) using Juniper.
2. Juniper handles all of the data and upload process, (although you should still review as you may be familiar with certain one-off activities that an outsider wouldn't). Big stress reducer.
3. The customer success rep we have is incredibly helpful and timely in her responses. We even proposed a comment on something they didn't have and not too long after they rolled it out as an additional feature. I sort of expected that to be "yea I hear you" and then nothing ever happen with it, but to communicate that to the developers and roll it out within a month was very impressive.
4. Ability to sort and filter data from both a GP view and an LP view (all calls by LP per fund, all calls by LP across multiple funds, etc., and even generate statements in that manner).
5. Surprisingly, a number of LP's have reached out to say how much better they like the system. "Finally! You are off Intralinks!" from one LP I had previously not heard from since an offering.
6. Easily creating, sorting, filtering lists to communicate to LP's via email directly in Juniper.
7. You can receive an email from an LP and respond to the LP and BCC a Juniper email which will store the email in Juniper.
8. Tutorial videos on how to use the system. They have a pretty extensive library. Review collected by and hosted on G2.com.
