Jonot Reviews & Product Details

Jonot combines virtual queue management, online appointment booking and a staff reservation calendar for businesses serving walk-ins and scheduled customers. Walk-in customers join by QR code, web link or self-service kiosk, then follow their position and estimated wait time on their phone. No customer app or account is required. Staff call, recall, complete or skip tickets from a desk interface, and shared lobby displays show current calls and upcoming work. Pro includes online reservations. Customers choose a service and available date and time, verify their email, and receive booking confirmation, reminders and an Add to calendar download. Private management links let customers view, cancel or reschedule their reservations within the permitted windows. Businesses provide their own booking and cancellation terms. Staff use the reservation calendar to manage bookings and configure service durations, separate preparation and cleanup buffers, opening hours, breaks and simultaneous service capacity. Appointments and walk-ins share the same scheduling capacity and desk workflow. Public displays identify reservations by anonymous codes and booked times, keeping customer names and contact details private. Jonot supports multiple locations and queues, multilingual interfaces, custom branding, customer feedback, marketing content and webhook integrations. It works with existing tablets, computers and displays. Temporary local-network fallback supports walk-in operations during internet outages; booking and reservation management require an internet connection. Watch the product video: https://www.youtube.com/watch?v=DkwS8o6RbNQ