Jonot provides cloud-based virtual queue management and appointment booking for clinics, pharmacies, salons, repair shops, public services, restaurants, retail and other service locations. Customers can join a walk-in queue by scanning a QR code, opening a web link or using a self-service kiosk. They follow their position and estimated wait time on their phone, without downloading an app or creating an account. Staff call, recall, complete and skip tickets from a desk interface, while lobby displays show live updates. Pro adds reservations, online booking and a staff calendar. Customers choose a service and available time, verify their email, and receive confirmation, reminders and an Add to calendar download. A private management link lets them view, cancel or reschedule their booking within the permitted windows. Businesses display their own booking and cancellation terms. Administrators configure services, durations, preparation and cleanup buffers, opening hours, breaks and capacity. Reservations and walk-ins use the same scheduling capacity and desk workflow. Public screens show anonymous reservation codes and booked times. Jonot supports multiple locations and queues, multilingual interfaces, custom branding, customer feedback, marketing content and webhook integrations. It runs on existing tablets, computers and displays. Temporary local-network fallback supports walk-in operations during an internet outage; booking and reservation management require an internet connection. Learn more at jonot.io.