Jira provides a solid framework for managing complex projects and product development work. I particularly value its flexibility, customization options, and the visibility it creates across teams. It supports better collaboration between business and technical groups, while keeping priorities, progress, and overall status clear and transparent. The possibility to define custom workflow or templates allow to let feature teams being autonomous even if we share the same core structure. Review collected by and hosted on G2.com.

Jira can sometimes feel complex, especially for new users. Its high level of customization is a real strength, but it can also make configuration and adoption more challenging. To keep things manageable, it helps to have some governance in place so workflows stay consistent and setups don’t become overly complicated over time. I don’t use the AI/intelligence features yet due to our internal security policy, but based on other reviews I’ve seen, the Artificial Intelligence capabilities can boost productivity. Review collected by and hosted on G2.com.

How you can easily organise all your work tasks and collaborate with your team members super efficiently Review collected by and hosted on G2.com.

I sort of dislike the UI at times, sometimes feels too cluttered. There is a learning curve with this software which will take a couple of days to understand. Review collected by and hosted on G2.com.

I like how Jira is a good tool for planning roadmaps, features, and stories in my company. I've been getting the hang of it over the past three years. I find the ease of use and the UI really appealing. The recent integration of Rovo, an AI assistant for Jira, has been most helpful for getting tasks, planning, and organizing tasks. Since migrating from on-premise to the cloud version, it feels fast with a modern-looking UI, which I enjoy. The initial setup was easy for us as we access it via SSO in the browser only. Review collected by and hosted on G2.com.

I find that the real-time updates of tasks and progress could be improved in Jira. In some cases, automations don't work as well as I'd like, which can be inconvenient because it's not always possible for me to update things manually all the time. Review collected by and hosted on G2.com.

I like Jira's built-in support for Agile methodology, including Scrum and Kanban boards, as well as backlogs. These features provide project visibility, tracking issues across their entire lifecycle, allowing teams to see task progress and ownership clearly. I also find the visual representation of work in progress with the Scrum and Kanban boards valuable. They effectively display sprints, backlogs, and story points, which are helpful for managing workflows and ensuring that everyone is on the same page. Review collected by and hosted on G2.com.

Performance with large data is a bit of a hassle with Jira. When I'm loading backlogs containing thousands of tickets, the pages can get really slow to load. I think there are two big things that contribute to this: too many custom fields and how webhooks are run. With custom fields, having a lot of them bloats up search results and slows down their response times because of all the inner joins happening. And for webhooks, they're run in a way that waits for remote application responses before moving on, which can really slow things down. Running them in a non-blocking mode would be a game changer. Review collected by and hosted on G2.com.

I like Jira’s improved interface and better issue tracking capabilities. The updates around filters, dashboards, automation, and easier navigation make it more convenient to manage and track work. I also like the new AI/agent capabilities, which can help with tasks such as summarising issues, finding relevant information, creating or updating tickets, and reducing repetitive work. Review collected by and hosted on G2.com.

Jira could improve its performance and make navigation faster, especially for larger projects with a high number of issues. The AI/agent features could also be made more reliable and better integrated into day-to-day workflows. Better search and filtering, simpler configuration of workflows and permissions, and more intuitive reporting and dashboards would also make Jira easier to use. Review collected by and hosted on G2.com.

What I like best about Jira is its ability to organize tasks, track project progress, and improve collaboration within a team. Its customizable workflows, clear task assignments, and sprint tracking make it easier to manage projects efficiently and keep everyone aligned on priorities and deadlines. Review collected by and hosted on G2.com.

Jira can feel complicated for new users, especially when navigating its many features and settings. The interface can sometimes be overwhelming, and configuring workflows or generating reports may require extra time. A simpler, more intuitive interface would make it easier to use. Review collected by and hosted on G2.com.

It loads quite quickly, which is usually something that other project management systems struggle with. It also has a lot of third party integrations and a very large third part plug-in / app store. Review collected by and hosted on G2.com.

The UX/UI is quite bad, it feels like a website out of the early 2000s. The search functionality is also quite poor, and it doesn't offer you great ways to filter or narrow down your search results - unless you want to learn Jira Query Language (JQL) to be able to search Jira properly. In terms of functionality, it falls quite far behind most of the competition like Asana, ClickUp or Monday.com. Dashboards are difficult to configure, and not as feature rich. They have recently integrated AI, but I find the implementation worse than competitors. Review collected by and hosted on G2.com.

What I like most about Jira is how easy it is to organize, prioritize, and track work across the whole team. Its customizable workflows, sprint planning tools, dashboards, and integrations give us clear visibility into project progress, while also helping keep everyone aligned and accountable. Review collected by and hosted on G2.com.

Jira can sometimes feel complex and overwhelming, especially when setting up workflows, reports, or custom configurations, and simple tasks can require more steps than expected. Review collected by and hosted on G2.com.

I like Jira because it's very user-friendly and has a simple UI, which helps me stay informed on the progress of activities. The simplicity makes it easy for anyone to use without being complex. I also appreciate the collaboration feature, especially being able to add watchers and involve people in incidents. It's effective for incident reporting and syncing with external tools like Salesforce. The initial setup was very easy too, just creating an account to start using it. Review collected by and hosted on G2.com.

Jira is pretty good overall, but it would be great if they included some AI features. For example, if there were earlier tickets and you're about to report one, it could automatically notify you about related issues. That would make a big difference for me. Review collected by and hosted on G2.com.

What I like most about Jira is how clearly and neatly it helps manage projects and track progress. We can create stories and tasks, assign them to the right people, set priorities, follow the status of each item, and log the hours spent on different activities. This gives the team stronger visibility into overall progress, workload, and timelines. It also makes collaboration smoother, since everyone can easily see what still needs to be done, what’s currently in progress, and what has already been completed. Review collected by and hosted on G2.com.

One downside of Jira is that it can start to feel a bit complex when you’re juggling lots of projects, stories, and tasks at once. Keeping tickets up to date with the right status, details, and logged work hours can also be time-consuming. On top of that, new users may need a while to get comfortable with all the features and workflows. Review collected by and hosted on G2.com.