I do prefer the manual aspect of JAMS, and once JAMS was setup the jobs and sequences run well. Review collected by and hosted on G2.com.
In the past , the setup was a nightmare we were told going from UC4 to JAMS there would be a automatic way to pull over all the info and that was not able to happen. We do have people in or organization that are color blind and there is no way to change colors in JAMS. We need a forecast in JAMS, and The History tab of a job window should include jobs that are currently running.The History tab of a job window should include jobs that are currently running.
Add a refresh button so you don’t have to close and entirely re-open the window to see a new entry. This would help with requests for a bunch of small jobs in quick succession instead of tracking them all in the Monitor view.
We would like the JAMS emails to include the ServiceNow incident number if a ticket is created. Right now JAMS sends an email to ServiceNow to create a ticket and one to support without this number. Having the number would allow for an easier correlation between the systems.
The border colors of the jobs (red, green & yellow) are impossible for operators that are color-blind to see.
In the monitor view when a job is abended can we have a continue added to the list to skip it there from the list view
Search for use – to see exactly where a job sits in a sequence
In Advanced Search - add where the job lives in Job Definitions (full path)
Submit Job from Job Properties
Would like a better zoom Tool: When viewing in Sequence or complex job, anything other than 100% view is blurry.
In our old tool we had the ability to take a sequence or job and select a date and time in the future to see how that sequence or job will run on that date or time.
History does not seem to be keeping the correct amount of runs. Review collected by and hosted on G2.com.
Hi David -
Thank you for taking the time to leave us a review. Dan Fowle, our product manager, and I will reach out directly to you discuss your issues with JAMS. I think a few of these have been addressed in our most recent release and a few more will be fixed in the Nov release.
I will reach out to you direct, but just to be sure you have it, my email is peter.hegland@jamssoftware.com.
Thanks,
Peter Hegland
CEO of JAMS Software
