--- title: IT Retail Reviews meta_title: 'IT Retail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how IT Retail works for a business like yours. date_modified: '2025-07-18' parent_category: name: POS url: https://www.g2.com/categories/pos --- # IT Retail Reviews **Vendor:** IT Retail **Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos) ## About IT Retail IT Retail is a comprehensive, cloud-based Point of Sale solution specifically designed for independent grocery stores and retailers. Established in 1993, the company offers a suite of tools that streamline checkout processes, enhance inventory management, and provide insightful analytics to optimize store operations. With a focus on user-friendly interfaces and robust functionality, IT Retail empowers grocers to manage their businesses efficiently, improve customer experiences, and drive growth. Key Features and Functionality: - Integrated Payment Processing: Supports various payment methods, including credit cards, mobile payments, EBT, and gift cards, ensuring a seamless checkout experience. - Inventory Management: Offers real-time tracking of stock levels, automated reordering, and detailed reporting to prevent overstocking or stockouts. - Customer Relationship Management : Enables collection of customer contact information and purchase history to foster personalized marketing and loyalty programs. - Employee Management: Includes tools for monitoring staff performance, managing schedules, and tracking work hours directly through the POS system. - E-commerce Integration: Facilitates online sales with seamless synchronization between in-store and online inventory, expanding the store's reach. - Advanced Reporting and Analytics: Provides detailed sales reports and analytics, offering insights into product performance, peak hours, and seasonal trends. Primary Value and Solutions Provided: IT Retail addresses the unique challenges faced by independent grocers by offering a tailored POS system that enhances operational efficiency and customer satisfaction. By integrating payment processing, inventory control, and customer management into a single platform, it reduces manual errors and saves time. The system's scalability allows businesses to grow from specialty markets to full-scale grocery stores seamlessly. Additionally, its cloud-based nature ensures accessibility from any device, enabling store owners to monitor and manage their operations remotely. Overall, IT Retail empowers grocers to make informed decisions, improve profitability, and stay competitive in the evolving retail landscape. - [View IT Retail pricing details and edition comparison](https://www.g2.com/products/it-retail/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-23+15%3A05%3A07+-0500&secure%5Bsession_id%5D=fbac54a1-56a1-4817-8628-373eeffbf625&secure%5Btoken%5D=4e8a94d0ea0f0be0427d030e0e6fcf37002598daf75bdccaea0d79ea6bd8557d&format=llm_user) ## IT Retail Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits - Electronic Payments **Marketing** - Loyalty Programs - Email Marketing **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling - Floor Plans - Customer Accounts **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management - Retail Inventory Management **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Analytics** - Sales Tracking - Guest Counts - End of Day Reports - Customizable Reports - Sales Reports **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis ## Top IT Retail Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews)