---
title: IT-Automated Reviews
meta_title: 'IT-Automated Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how IT-Automated works for a business like yours.
date_modified: '2026-09-11'
parent_category:
  name: Knowledge Management
  url: https://www.g2.com/categories/knowledge-management
---


# IT-Automated Reviews
**Vendor:** IT-Automated  
**Category:** [IT Documentation Software](https://www.g2.com/categories/it-documentation)
## About IT-Automated
IT-Automated is a Windows desktop administration platform for Citrix, VDI, Active Directory and Windows infrastructure. It provides RDS licence visibility, diagnostics, controlled application publishing and infrastructure documentation.






- [View IT-Automated pricing details and edition comparison](https://www.g2.com/products/it-automated/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-11+21%3A31%3A14+-0500&secure%5Bsession_id%5D=e8d5ac37-b243-4516-8b4c-625323855358&secure%5Btoken%5D=766a4f4a960012114988ed2c027254e80705dbc8b4c27bd03a99af185b7dee75&format=llm_user)

## IT-Automated Features
**Management and Discovery - IT Documentation**
- Search and Indexing
- Version Control
- Access and Permissions
- Access Controls/Permissions
- Full Text Search

**Knowledge Base**
- Q & A
- Link Sharing
- Searchable

**Operations - IT Documentation**
- Integrations
- Automation
- Reporting
- Third-Party Integrations
- Social Media Integration
- Document Automation

**Additional Functionality**
- Search/Filter
- AI Copilot
- Commenting/Notes
- Content Publishing Options
- Reporting & Statistics
- Content Library
- Document Classification
- Drag & Drop
- Customizable Templates
- Change Tracking
- Generative AI
- Asset Discovery
- Password Management
- Document Management
- Kanban Board
- Gantt/Timeline View
- Framework Management
- Credential Management
- IT Asset Management
- Security Management
- Collaboration Tools
- Document Capture
- Knowledge Base Management
- IT Asset Tracking
- Process Management
- Templates
- Configuration Management
- Documentation Management
- Checklists
- Website Monitoring
- Compliance Tracking
- Tagging
- Project Tracking
- Workflow Management
- Relationship Mapping
- Document Storage
- Reporting/Analytics
- Dashboard
- Knowledge Management
- Activity Tracking
- Forms Management
- For the IT sector
- File Sharing
- Knowledge Library
- SSL Security
- Customizable Reports
- Customizable Fields
- Customizable Branding
- Data Import/Export
- Single Sign On
- Content Management
- Text Editing
- Widgets
- Discussions/Forums
- API
- Live Chat
- Activity Dashboard
- Calendar Management
- Self Service Portal
- Communication Management
- Catalog Management

**Security**
- Verification
- Role-Based Permission
- Public vs Private

**Content**
- Trackable Analytics
- Import
- File Viewing
- Update Notifications

**Communication**
- Social Features
- Tagging 
- Upload 
- Comments

**Additional Functionality**
- Collaboration Tools
- SSL Security
- Reporting & Statistics
- Customizable Reports
- Customizable Fields
- Customizable Branding
- Data Import/Export
- Single Sign On
- Content Management
- Content Library
- Workflow Management
- Text Editing
- Widgets
- Generative AI
- Knowledge Base Management
- Activity Tracking
- Discussions/Forums
- API
- Live Chat
- Activity Dashboard
- AI Copilot
- Calendar Management
- Drag & Drop
- Self Service Portal
- Communication Management
- Commenting/Notes
- Catalog Management
- Document Management

## Top IT-Automated Alternatives
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  - [IBM Cloud Pak for AIOps](https://www.g2.com/products/ibm-cloud-pak-for-aiops/reviews) - 4.2/5.0 (57 reviews)
  - [BMC AMI Ops](https://www.g2.com/products/bmc-ami-ops/reviews) - 4.1/5.0 (53 reviews)