--- title: ISMS.online Reviews meta_title: 'ISMS.online Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 287 reviews by the users' company size, role or industry to find out how ISMS.online works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 287 scale: '5' date_modified: '2026-07-13' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- # ISMS.online Reviews **Vendor:** Alliantist **Category:** [Security Compliance Software](https://www.g2.com/categories/security-compliance) **Average Rating:** 4.5/5.0 **Total Reviews:** 287 ## About ISMS.online IO helps thousands of companies around the world with their information security, data privacy and other compliance needs. The powerful ISMS.online platform simplifies the process of getting compliant with a range of standards and regulations including ISO 27001, SOC 2, ISO 42001, GDPR, ISO 27701 and many more. With IO you can make up to 81% progress from the moment you log in. Our Assured Results Method is there to guide you every step of the way and if you need any guidance then the Virtual Coach or our team of compliance experts are available to help you succeed. Our customers range from larger enterprises looking to improve their management systems, through to small businesses aiming to achieve standards like ISO 27001 for the first time. Whatever your goals, our platform is designed with all the tools you need and can grow alongside your business. ## ISMS.online Pros & Cons **What users like:** - Users appreciate the **intuitive ease of use** of ISMS.online, streamlining complex tasks and enhancing collaboration effectively. (47 reviews) - Users praise the **quick and helpful customer support** of ISMS.online, enhancing their overall experience and satisfaction. (28 reviews) - Users find the **helpful online tips** and support from ISMS.online invaluable for effective risk management. (21 reviews) - Users appreciate the **collaborative risk management** capabilities of ISMS.online, simplifying ISO27001 compliance with flexibility and ease. (18 reviews) - Users appreciate the **organizational efficiency** of ISMS.online, benefiting from its clear guidance and structured compliance support. (17 reviews) - Certification Process (13 reviews) - Easy Setup (13 reviews) - Evidence Management (12 reviews) - Time-saving (12 reviews) - Policy Management (11 reviews) **What users dislike:** - Users find the **navigation complex** , requiring time to adapt and suggesting improvements for a better experience. (12 reviews) - Users find ISMS.online to be **not intuitive** , with a learning curve that complicates navigation and usability. (10 reviews) - Users find the **lack of pre-populated frameworks** limiting, suggesting improvements for enhanced functionality and automation. (8 reviews) - Users find the **lack of clarity** in ISMS.online challenging, particularly regarding ISO standards and task completion guidance. (7 reviews) - Users face a **steep learning curve** with ISMS.online, requiring significant time and support to understand its features. (7 reviews) - Limited Templates (5 reviews) - Users find the **interface unintuitive** , making navigation and customization frustrating for newcomers and experienced users alike. (5 reviews) - Pricing Issues (5 reviews) - Difficult Setup (4 reviews) - Users find a **lack of guidance** on ISO standards, making it difficult to understand requirements effectively. (4 reviews) ## ISMS.online Reviews ### 1. ISMS.online: A Central Hub for ISO Certification and Day-to-Day Governance **Rating:** 5.0/5.0 stars **Reviewed by:** Kojo F. | Cloud Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about ISMS.online?** What we value most about ISMS.online is the way it brings our compliance and governance work into one central, structured platform. It has been instrumental in supporting our ISO 27001 and ISO 9001 certification journeys, offering clear guidance, helpful templates, and straightforward evidence management throughout the process. Beyond certification, ISMS.online has become a core part of our day-to-day governance framework. We use it to manage policy packs, maintain our risk register, track compliance activities, and demonstrate continual improvement across the business. The platform is intuitive and well organised, and it helps ensure key information remains accessible, up to date, and consistently maintained. Overall, the combination of practical compliance tools, audit readiness support, and ongoing governance capabilities has made ISMS.online a valuable asset for strengthening our management systems and reducing the administrative burden that comes with maintaining certification standards. **What do you dislike about ISMS.online?** While ISMS.online is a strong platform overall, some parts can feel less intuitive than others, especially when moving between modules or trying to find specific information. For new users, there can be a bit of a learning curve, and certain workflows still feel like they could be streamlined further to improve efficiency and overall usability. **What problems is ISMS.online solving and how is that benefiting you?** ISMS.online helps us tackle the challenge of managing compliance, risk, policies, and audit evidence in a structured, centralised way. It reduces the administrative effort involved in maintaining ISO standards, improves visibility into our compliance activities, and makes sure key information is easy to find when we need it for audits and reviews. Overall, it has supported us in achieving and maintaining our ISO 27001 and ISO 9001 certifications, while encouraging a more consistent and efficient approach to governance across the organisation. **Official Response from Customer Support:** > Dear Kojo, Thank you for such a thoughtful and detailed review - it's genuinely rewarding to hear that the platform has become a core part of your governance framework, not just a tool for getting certified. We take your feedback on navigation and module switching seriously; making the platform more intuitive for every user, not just experienced ones, is a priority we're actively working on. We're glad ISMS.online is reducing the administrative weight of maintaining your ISO 27001 and ISO 9001 standards, and we look forward to continuing to improve the experience for your whole team! All the best, The ISMS.online team ### 2. Reliable policy management with useful packs and clear viewing insights **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about ISMS.online?** That it gives us a centralised, controlled environment for managing ISO 27001:2022. It’s been a great place to store our policies alongside our other company policies. The policy packs, together with the ability to see what people have viewed, have been particularly useful for us. The system has also been reliable, and we’ve been using it for a number of years now without issues. Whilst it is a more expensive product, we appreciate the ability to add (at a cost) additional frameworks. **What do you dislike about ISMS.online?** Navigating the platform can feel clunky and non-intuitive, and it takes a significant amount of time to learn. If you use it frequently, that’s less of an issue, but for senior business leaders who log in more sporadically, the experience could be much easier. **What problems is ISMS.online solving and how is that benefiting you?** It’s a single place to store company information, with the added benefit of a complete audit trail that shows what people are doing. The Virtual Coach and mapping functions help to demonstrate the control requirements. Automatic reminders for policy, note and risk reviews are valuable. **Official Response from Customer Support:** > Hi Alexa, Thank you very much for this thoughtful review. We're happy to hear good feedback, especially from our long-standing customers like you. Your suggestions about the UX are important to us and we relay them directly to the Product team - this will inform our future roadmap! Thanks again and please do not hesitate to reach out if you need any support with your certification journey! All the best, The ISMS.online team ### 3. ISMS Streamlined Our ISO9001 Processes and Made Compliance Easier. **Rating:** 4.5/5.0 stars **Reviewed by:** Yannis P. | CEO, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about ISMS.online?** Before ISMS, we had implemented our ISO9001 on SharePoint using a set of versioned documents, spreadsheets, and forms. It was a constant struggle to maintain, to ensure compliance, and to drive adoption across the organisation. ISMS changed all of that. It has proven critical for us in supporting the ISO9001 processes at DOPE. It helps with the detailed and complex tasks by keeping everything streamlined and clear, providing a practical and much easier way to follow the process and get things done. While some effort is needed at the start to set it up and learn the interface, it quickly becomes intuitive and is pretty easy for the whole team to use. **What do you dislike about ISMS.online?** It is a full featured platform covering compliance management focusing on the managers of the policies. The rest of the stakeholders within an organisation can view published policy packs relevant to them and mark them as "read", yet ISMS stops there. As nice to have features, that from my POV would position ISMS as a more complete suite in their domain, I would love to see an expansion of features opening up also to this audience within an organisation. For example: - Customisable User Forms to initiate tasks such as Supplier Evaluation Requests or CAR requests - a way employees can see and search through Rosters (i.e. Suppliers/Accounts) - Org Chart / Flow Chart building functionality **What problems is ISMS.online solving and how is that benefiting you?** Helping us implement, manage and roll out our ISO9001 and upcoming 27001 in a very robust, practical and actionable way **Official Response from Customer Support:** > Hi Yanni, Thank you so much for this thoughtful and detailed review! We're thrilled to hear that ISMS.online has made such a meaningful difference at DOPE, transforming what was once a challenging SharePoint-based process into something organised and easy for your whole team to use. We are truly grateful for your suggestions and feedback: customisable user forms, roster search, and org-charts are exactly the kind of ideas that help shape our roadmap. We'll make sure these reach our product team. We look forward to supporting your ISO 27001 journey ahead - please do not hesitate to reach out for anything you need! All the best, The ISMS.online team ### 4. Clean UI, Seamless OneDrive Integration, and a Powerful ISO27001 Headstart **Rating:** 5.0/5.0 stars **Reviewed by:** Paul O. | CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about ISMS.online?** The user interface is clean and easy to use. The integration wth OneDrive makes storing documents for review very simple. But the best thing about ISMS.online, especially when we were seeking ISO27001 certification, was the Headstart feature - pre-built bank of tools, frameworks, policies & controls to help get us going quickly. **What do you dislike about ISMS.online?** At the start, the UI was difficult to navigate, but over time the team at ISMS.online have greatly improved this and the overall usability is much better. One element that would improve it further is the ability to cross-link work areas between clusters, especially when supporting multiple ISO standards. **What problems is ISMS.online solving and how is that benefiting you?** This product greatly helped us achieve ISO27001:2022 for the first time, after only a few months of planning and implementation. **Official Response from Customer Support:** > Dear Paul, Thank you so much for this excellent rating! We are delighted to hear that IO has helped you achieve certification really quickly. In regards to the overlap between clusters - we hear you and our Product team is actively working on it! Thank you again for your time completing this review - we will remain at your service for any further queries throughout your compliance journey! All the best, The ISMS.online team ### 5. Fantastic all round solution **Rating:** 5.0/5.0 stars **Reviewed by:** Leah R. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about ISMS.online?** ISMS is fully customisable which allows us to use it as a solution to a vast array of our processes. Once we got our head around how to use the platform and get the most out of it, it has then become the answer to more and more of our management issues and has proved to be invaluable. The support team are always a quick message away if you ever need any help. **What do you dislike about ISMS.online?** There have been several updates which have cause some bugs in the platform but these have all now been fully resolved. **What problems is ISMS.online solving and how is that benefiting you?** Audit management (ISO 27001, H&S etc). Site facilities and H&S management and tracking. Global legislation management, Fleet and driver management. AML tracking. Vetting tracking. Marketing content approval. **Official Response from John Whiting:** > Hey Leah, It’s amazing to see how ISMS.online has evolved into a solution for so many of your management processes! Thank you for the 5-star review. All the best, The ISMS.online team ### 6. Multiple Certification Standards Made Easy with ISMS.online **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2026 **What do you like best about ISMS.online?** ISMS.online offers many different certification standards, which makes things easier when you need multiple certifications. And because more than 60+% is already filled in, it’s straightforward to adjust the controls and text so they fit your own organisation, without having to write everything from scratch. **What do you dislike about ISMS.online?** Because you pay per certification, pricing can become an issue when you need more then 2 or 3 certifications. **What problems is ISMS.online solving and how is that benefiting you?** We needed a mature ISMS solution that would help us cover all controls and requirements, without having to investigate every control and every requirement ourselves and then build a solution to address each one. By following the procedures and using the virtual assistant, ISMS.online pushes you to think through and discuss everything, and then provides the tools you need—without having to reinvent the wheel. This saves a lot of time and at the same time it's difficult to forget something. **Official Response from Customer Support:** > Hi there, Thank you so much for this thoughtful review! We're really glad ISMS.online has saved you time and taken the pressure off having to research and build everything from scratch. That's exactly what we set out to do - give organisations a solid, structured foundation so nothing gets missed. We hear you on the per-certification pricing, and it's genuinely useful feedback as we continue to develop the platform. Thanks again for sharing your experience! All the best, The ISMS.online team ### 7. Helpful ARM Guidance That Keeps Project Transitions on Schedule **Rating:** 4.5/5.0 stars **Reviewed by:** Stacey R. | Security Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about ISMS.online?** I really liked the ARM section, that was very helpful in project planning the transition, and it kept me on schedule. I liked the way clauses and controls were split into importance through the phases of following the ARM. Luckily the tool was descriptive enough for me to interpret that I was migrating from the old system and updating to the new version, rather than starting from scratch. It had clarity. My experience with the IO platform, and the people working at ISMS has all been very positive. We bought the tool to help the business transition to the ISO 27001 v2022, have a Spanish version (we have an office in Colombia) and long term plan of rolling out SOC 2 as well. I really appreciated having the 'Legacy (v2013) controls and mapping' section because it did take a while for my head to get around and migrate away from v2013 to v2022. I used this section a lot. This obviously will become obsolete in time for new users to the standard, but it was extremely helpful to be able to use it. Overall I am really happy with the tool and appreciate that most of the hardwork has been taken out of such a boring subject, haha! **What do you dislike about ISMS.online?** Very little to dislike about the tool, but some wording I did not find intuitive like clusters or project (.i.e. referencing to the ISO 27001 as a whole) because in my head project means something else. But I can see you have some UI changes coming and this has been addressed, and I did notice though some of the help section graphics must have been from a previous version of the tool because not all of it married up to the live version. **What problems is ISMS.online solving and how is that benefiting you?** Before ISMS arrived, I used a manual framework that worked well for small our scale needs, but transitioning to the new version was proving challenging. The ISMS tool made the transition exceptionally easy and straightforward, removing significant pain points. I needed a good tool to transition from the old ISO version (2013) to the latest version (2022) and it basically paved the way. I did not have to do any hard work. **Official Response from John Whiting:** > From manual frameworks to a full ISO 27001 v2022 transition; what a milestone, Stacey! Hearing that the ARM section provided the clarity and structure to get there without starting from scratch is exactly the outcome we set out to create. We also appreciate the candid feedback on terminology and the help section graphics; both are points we're actively working on. It's brilliant that you're already thinking ahead to SOC 2, and with your Colombian office in the mix, we hope ISMS.online continues to grow with you every step of the way. Thank you, The ISMS.online team ### 8. Centralized Control for Multi-Framework Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Robbie D. | Lead GRC Analyst - HVWP2026, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about ISMS.online?** What I like most about ISMS.online is that it gives us a centralised, structured control environment for managing ISO 27001:2022 and ISO 27701:2019. As the Lead GRC Analyst at Hirevue, I need clear traceability between risks, controls, policies, audits, and corrective actions — and ISMS.online makes that connection easy to maintain and demonstrate. It’s particularly strong for proactive risk management, not just audit preparation. The platform helps us manage our risk register, track improvements, maintain policy lifecycle reviews, and evidence compliance in a way that’s organized and defensible. It has significantly reduced audit friction and improved governance visibility across the business. **What do you dislike about ISMS.online?** ISMS.online is a comprehensive platform, which is a real strength, but that depth can sometimes make certain areas feel less intuitive for new users. There can be a bit of a learning curve when first navigating the relationships between risks, controls, and policies, particularly for team members who aren’t deeply familiar with ISO frameworks. However, once processes are embedded and users are familiar with the structure, it becomes a very effective and reliable governance tool. **What problems is ISMS.online solving and how is that benefiting you?** ISMS.online solves the challenge of managing multiple compliance frameworks in a structured, centralized way. It gives us clear traceability between risks, controls, policies, audits, and corrective actions, rather than relying on disconnected spreadsheets and shared drives. As a result, we’ve reduced audit preparation effort, improved governance visibility, and moved toward more proactive risk management instead of reactive compliance. **Official Response from John Whiting:** > Robbie, a review this detailed and well-articulated means a lot to us. Full traceability across risks, controls, policies, and audits in one centralised place is a big deal for any compliance programme, and hearing it's bringing that level of governance clarity to HireVue across two frameworks is fantastic. All the best, The ISMS.online team ### 9. ISMS.online Helps SMBs Implement ISMS Programs Quickly and Effectively **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about ISMS.online?** ISMS.online is perfect for SMBs who need to get their programs implemented quickly and effectively. I have enjoyed how the tool helps to "right size" control work by providing auditor guidance, the ARM, and other features that help to make control decisions. **What do you dislike about ISMS.online?** The only feature in ISMS that I avoid is the Risk Management Modules. In short, we are not able to adjust the scoring methodology in a way that makes this usable for our business, so we maintain our risk register in a spreadsheet. **What problems is ISMS.online solving and how is that benefiting you?** ISMS.online greatly simplifies our auditing documentation and evidence gathering needs. We are constantly improving our usage of the scheduling features, like To-Dos, as this has been helpful in "spreading out" the workloads throughout the year, rather than burst work. **Official Response from Customer Support:** > Hi there, Thank you for such a thoughtful review! It's great to hear that ISMS.online is helping you get your programme up and running efficiently. Regarding risk scoring flexibility, that's really useful feedback - it's something we're always looking to improve, so I'll make sure this is passed on to our Product team. Thanks again for taking the time to share your experience! All the best, The ISMS.online team ### 10. Streamlined ISO27001 Compliance with Effective Coaching **Rating:** 4.0/5.0 stars **Reviewed by:** Lynn H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about ISMS.online?** The platform has all the functions required for ISO27001 certification in one place, like supplier questionnaires, supplier cards, controls, SOA and risks. I find the Virtual Coach in ISMS.online especially helpful for understanding the requirements for controls and what auditors look for. The mapping function between ISO27001:2013 and ISO27001:2022 was particularly useful during our transition. The Assured Results Method was very helpful in setting up for ISO27001, as it was pre-configured with tools and documentation for guidance. **What do you dislike about ISMS.online?** It can take some time to adjust to the black-green visuals, it can feel glaring. Formatting in the Notes area can feel a little clunky sometimes, especially when copying tables or dot-points from external sources (usually only the first point gets copied over). **What problems is ISMS.online solving and how is that benefiting you?** ISMS.online integrates everything needed for ISO27001 certification, like supplier questionnaires and risks, in one place. The Virtual Coach and mapping function help with understanding control requirements and transitioning between standards. Automatic reminders for risk reviews are handy. **Official Response from Customer Support:** > Dear Lynn, Thank you very much for such a thorough and detailed review! It's great to hear that the Virtual Coach, the ARM and the mapping between 2013/2022 ISO27001 versions have made a real difference during your set up journey. Your feedback on the visual theme and formatting is much appreciated - we'll ensure to mention the bullet point issue to our product team. Thanks again for taking the time on this review and as always, please don't hesitate to reach out if we could support you further. All the best, The ISMS.online team ## ISMS.online Discussions - [What is ISMS.online used for?](https://www.g2.com/discussions/what-is-isms-online-used-for) - 1 comment - [View ISMS.online pricing details and edition comparison](https://www.g2.com/products/isms-online/reviews/isms-online-review-12980906?section=pricing&secure%5Bexpires_at%5D=2026-07-13+14%3A57%3A23+-0500&secure%5Bsession_id%5D=058cb6a3-1ea8-48a6-aae1-896079f9c2af&secure%5Btoken%5D=0f5c14b7daad8eff3ac08457042fc1f58715611182aacaa806b15687a41b083e&format=llm_user) ## ISMS.online Integrations - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## ISMS.online Features **Generative AI - Security Compliance** - Predictive Risk - Automated Documentation ## Top ISMS.online Alternatives - [Drata](https://www.g2.com/products/drata/reviews) - 4.7/5.0 (1,322 reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - 4.6/5.0 (2,593 reviews) - [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) - 4.8/5.0 (1,653 reviews)