iSite Reviews & Product Details

iSite is a cloud-based CAFM (Computer-Aided Facilities Management) and CMMS (Computerized Maintenance Management System) used by multi-site organisations to manage property, facilities, and asset operations in one place. The company serves B2B customers across sectors including retail, financial services, non-profit, commercial real estate, healthcare, hospitality, public sector, construction, and facility management. iSite is designed to be scalable for small portfolios through to enterprise estates, with pricing typically aligned to properties, locations, or assets so organisations can match the platform to their footprint. The iSite platform combines planned preventative maintenance, reactive maintenance, asset and lifecycle management, property and lease records, supplier management, project tracking, document management, and reporting dashboards in a single system. Desktop, web portal, and mobile apps for onsite engineers and contractors keep all users working from the same live data. Engineers can receive work orders, scan assets, follow guided checklists, capture photos and documents, and complete jobs in real time, while helpdesk and facilities teams manage PPM schedules, SLAs, and approvals through configurable workflows and calendars. For users, the primary value of iSite is the ability to replace manual, spreadsheet-based processes with connected, auditable workflows and a single source of truth for properties, assets, and work. Customers use iSite to increase visibility of asset condition and risk, improve compliance with statutory tasks, reduce unplanned downtime, and control maintenance and supplier costs across their estate. Real-time dashboards and reports give leadership teams a clear view of performance, spend, backlog, and service levels, supporting better strategic decisions about investment, consolidation, and optimisation of the built environment.