Customer service and how responsive the team is when I have questions. They also go out of their way to make sure I have information handed to me in on a silver platter. Review collected by and hosted on G2.com.

Some of the features are still new/being developed. Review collected by and hosted on G2.com.

Irwing provides a fast, effective data resource to understand who owns the stock and who we should be targeting for the future. The lookup and peer targeting tools are well done, providing clear, accurate results to guide our IR program. Review collected by and hosted on G2.com.

An integrated email client is the only thing Irwin could use to be even better, enabling larger email distributions from within the platform. Review collected by and hosted on G2.com.

Having the industry insight of our peer group so we can better target potential institutions. Review collected by and hosted on G2.com.

I haven't had any issues thus far. I look forward to the platform continuing to grow and adding information. Review collected by and hosted on G2.com.

Upsides are being able to track meetings so easily and efficiently Review collected by and hosted on G2.com.

Downsides are I wish you could add an admin/another user to an account Review collected by and hosted on G2.com.

Irwin is great at tracking meetings, and they help set everything up, providing significant time savings. Next is the filtering of potential investors based on our peers and industry, very effective and very accurate from what I can see. They are also great at doing updates based on the info you provide, so it is a live database. The reporting is good, but needs some improvement for those companies also getting the additional NOBO reporting. The interface is pretty easy to navigate when inputting information. Review collected by and hosted on G2.com.

Mainly having to click through to find where my notes are from meetings. I should be able to access them not just from the person but also from the company. It would save me a bit of time in finding the history if all the options were available at both levels. The reporting needs a bit of work in terms of the details I can get, as mentioned above. Review collected by and hosted on G2.com.

We tend to use the meeting preparation tool the most - ability to pull investor profiles, fund holdings and track meetings. We also really like the holding movement features and the quarterly reporting functionality. Review collected by and hosted on G2.com.

USD reporting is our biggest dislike given we're a Canadian operator. Review collected by and hosted on G2.com.

Irwin makes my job easier by combining investor research and my IRM within a straightforward tool. The Irwin team has been very responsive when I have questions, and they have been proactive in showing me new features as they are developed. They genuinely listen to user feedback and regularly add updates and features to meet the needs of users. Review collected by and hosted on G2.com.

In some instances, navigation for specific tasks may not be entirely intuitive, but often this is overcome with more use of the tool. I have been a user for a few years and have seen improvements in this during that time. Review collected by and hosted on G2.com.

Dashboard, Suggested investors with the fit score. As well as the ability to track investors and tag with events or occurrences. Most of all the organization of NOBO lists into a meaningful format. Review collected by and hosted on G2.com.

More custom reporting would be better for monthly reports to management. Review collected by and hosted on G2.com.

The Irwin platform is set up as a one-stop-shop between building schedules, looking up investor profiles and sending/tracking client communication. Love that the itinerary schedule builder can automatically output investor profiles based on the meetings entered. It saves us a step! Our sales team has used Irwin as a way to identify buyside leads for our mining-focused corporate clients. The investor profile output option is great in that you can choose to include or exclude your team notes and activity logs. We have been continuously seeing new product updates from Irwin based on our feedback. Review collected by and hosted on G2.com.

Itinerary builder needs to allow for different time zones and allocate areas for feedback or post-meeting notes vs. pre-meeting notes. Would be helpful if the itinerary builder could output schedules in word or excel in order to have editing capabilities. Review collected by and hosted on G2.com.

It's just so easy to use. We can find out who our large shareholders are, how they're buying or selling stock, and who could be a potential shareholder of ours in the future. Managing the conversations we have with investors is also such a strong point, as it's easier to keep things going as employees come and go. Review collected by and hosted on G2.com.

None. The team at IRWIN consistently ping us with new features that we didn't think we would need, but then can't live without. They do a great job of walking our team through new developments and features. Review collected by and hosted on G2.com.