What I like best about IRIS Star Practice Management is that it pulls time tracking, job management, and billing into one system so nothing gets lost. I can see exactly who’s working on which client, what stage a job is in, and what still needs to be billed, without chasing people or digging through spreadsheets. It saves a lot of back and forth in the team because everyone’s looking at the same source of truth. That visibility into WIP and deadlines is honestly the main value for us. Review collected by and hosted on G2.com.

There’s a bit of a learning curve at the start. After people get comfortable, it’s fine, but onboarding could be faster with a more modern UI. Review collected by and hosted on G2.com.

I like how user-friendly and efficient Iris Star Practice Management is. The dashboard is intuitive and gives a clear overview of client data, deadlines, and workflow progress. It makes practice management much easier by centralizing client communications, document management, and compliance tracking. The automation of repetitive tasks like reminders and billing saves a lot of time and reduces manual errors. Overall, it streamlines daily operations and helps improve productivity and collaboration across teams. Review collected by and hosted on G2.com.

While the software performs well overall, it can occasionally feel slow when handling large data files. Some advanced customization options are limited, and the initial setup takes a bit of time to fully configure according to firm-specific workflows. Also, integration with certain third-party tools could be smoother. However, their support team is responsive and open to feedback, which helps minimize these issues. Review collected by and hosted on G2.com.

Ability to add data points as needed, customize fields and reports. Review collected by and hosted on G2.com.

Certain functions are locked and cannot be edited. Would really like more access/flexibility to automate functions and use AI within the software. Review collected by and hosted on G2.com.

I like the ability to be able to easily run different reports using different ranges. It's easy to use, and runs my reports quickly. Review collected by and hosted on G2.com.

There is nothing that I dislike about this product Review collected by and hosted on G2.com.

The interface is intuitive, Time Entry and Expense modules are easy to use. Review collected by and hosted on G2.com.

Some core components still live in a desktop client and not all via the web client. Mobile app is not great. Access to technicians and support can be troublesome with many based in the UK. Review collected by and hosted on G2.com.

The timesheet feature is simple, user friendly, and easy to use Review collected by and hosted on G2.com.

The expense reporting seems a little outdated compared to more advanced products and it doesn't integrate well with other platforms yet Review collected by and hosted on G2.com.