--- title: Intermedia Exchange Email Reviews meta_title: 'Intermedia Exchange Email Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how Intermedia Exchange Email works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 23 scale: '5' date_modified: '2026-09-22' parent_category: name: Email Security url: https://www.g2.com/categories/email-security ---

Intermedia Exchange Email Reviews & Product Details

Profile Status

This profile is currently managed by Intermedia Exchange Email but has limited features.

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Pricing

Pricing provided by Intermedia Exchange Email.

Exchange Email

$7.49
per user, per month

Exchange Email + Archiving

$9.99
per user, per month

User Insights

Average based on 23 real user reviews.

Perceived Cost

$$$$$

Intermedia Exchange Email Reviews (23)

Reviews

Intermedia Exchange Email Reviews (23)

3.9
23 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and reliable service, noting that it effectively filters spam and integrates well with other platforms. Many appreciate the intuitive interface and strong customer support, although some mention a need for more formatting options and improvements to the mobile app.
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G2 reviews are authentic and verified.
EL
edwin l.
IT Engineer
Small-Business (50 or fewer emp.)
"Was an excellent product until earlier this year, service and support has continuously declined"
0/5
What do you like best about Intermedia Exchange Email?

All in one solution That provides different services under one roof Review collected by and hosted on G2.com.

What do you dislike about Intermedia Exchange Email?

This product in the past year has been infested with targeted spam issues. I call every week to report spam with no real solution. I have upgraded to their premium spam filter AI premium and still experiencing the same issues. It ben a great run for over 5 years but i am actively looking for another platform to migrate everything over. Review collected by and hosted on G2.com.

Richard G.
RG
Richard G.
CEO/Founder
Small-Business (50 or fewer emp.)
"Impressed with the capabilities of Intermedia Exchange email"
4.5/5
What do you like best about Intermedia Exchange Email?

Recent AI enhancements & Quarantine Management Review collected by and hosted on G2.com.

What do you dislike about Intermedia Exchange Email?

The lack of integration between Microsoft Outlook and quarantine management of safe senders. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Unbelievably bad support in 2021"
0/5
What do you like best about Intermedia Exchange Email?

not sure, so far my experience with Intermedia is completely negative Review collected by and hosted on G2.com.

What do you dislike about Intermedia Exchange Email?

I've been unsuccessfully trying to get access to our Intermedia account for a couple of weeks now. Our original admin left the company and we've got locked out of the Intermedia account with no chances to login since Intermedia just spams me with automated messages "Unfortunately, the email address you are currently using '@email' is also not listed as an account administrator on the account in question. Please have one of the listed account owners or administrators on your account contact us directly at the number below so we can assist you with your request." MY ADMIN HAS LEFT THE COMPANY, HOW AM I SUPPOSED TO GET HIM LOGIN??? Moreover, our credit card expired so we can't use the Intermedia as end users - for the better, will never use it or recommend it to anyone again. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great email provider"
5/5
What do you like best about Intermedia Exchange Email?

Intermediate web portal is very easy from administrative standpoint to set up groups new users deletions forwarding anything that might be related to email Review collected by and hosted on G2.com.

What do you dislike about Intermedia Exchange Email?

The mobile app needs to be updated to allow administrative duties to be done in between job sites or while you're at someone's desk on the fly Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Reliable and user friendly"
4.5/5
What do you like best about Intermedia Exchange Email?

I have been using Intermedia exchange email service for the past 20 years. They always have reliable service with minimal disruption. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Exchange Email?

The email archiving product was a bit cumbersome to set up. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
CC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"Excellent"
5/5
What do you like best about Intermedia Exchange Email?

The support when we have a problem with the e-mail or hand held devices Review collected by and hosted on G2.com.

What do you dislike about Intermedia Exchange Email?

Nothing - service is good and they always alert when there is a problem Review collected by and hosted on G2.com.

Verified User in Law Enforcement
AL
Verified User in Law Enforcement
Mid-Market (51-1000 emp.)
"It works..."
4.5/5
What do you like best about Intermedia Exchange Email?

Service is reliable and tech support is competent. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Exchange Email?

The online help sections/knowledge base can sometimes be awkward to find info. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Does exactly what it's supposed to do."
5/5
What do you like best about Intermedia Exchange Email?

Keeps my inbox light by filtering out any potential spam or harmful emails. It sends an email to my inbox everyday detailing all of the items it has prevented from entering my inbox and gives me the option to review them. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Exchange Email?

It naturally is unable to catch spam with a 100% success rate, but it still largely performs optimally. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Lightly used for email filtering"
3/5
What do you like best about Intermedia Exchange Email?

I like how the program detects and quarantines any suspicious email. Once quarantined, you will receive an email that takes you to a site in which you can interact with the suspicious email in a protected environment. Additionally, you can add an email to a "block" list if you no longer want to receive emails from that particular sender. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Exchange Email?

I’m unsure of how to really adjust the settings but I will admit that I haven’t looked very hard either. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Mobile Outlook"
5/5
What do you like best about Intermedia Exchange Email?

I like it is mobile and can be use any where and mobile friendly, and it is pretty reliable. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Exchange Email?

it is pretty easy to use and I cannot think of anything I don't like about it. Review collected by and hosted on G2.com.

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Guest User

What is Intermedia Exchange Email used for?

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Pricing Options

Pricing provided by Intermedia Exchange Email.

Exchange Email

$7.49
per user, per month

Exchange Email + Archiving

$9.99
per user, per month

Exchange + SecuriSync Backup

$10.99
per user, per month