--- title: Intellum Platform Reviews meta_title: 'Intellum Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 50 reviews by the users' company size, role or industry to find out how Intellum Platform works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 50 scale: '5' date_modified: '2026-10-24' parent_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning ---

Intellum Platform Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the exceptional customer support of Intellum, enhancing the overall learning management experience. (2 mentions)
Users value the customizability of the Intellum Platform, fitting seamlessly into diverse organizational needs and preferences. (2 mentions)
Users value the customization options of Intellum Platform, allowing tailored experiences to meet diverse organizational needs. (2 mentions)
Users value the ease of administration on the Intellum Platform, enhancing their learning experience effortlessly. (2 mentions)
Users value the ease of integration with the Intellum Platform, enhancing their overall learning management experience. (2 mentions)
Users struggle with limited search functionality, impacting content findability and personalization on the Intellum Platform. (3 mentions)
Users struggle with poor search functionality, finding it difficult to locate resources and lacking personalization options. (3 mentions)
Users face limited customization, finding the lack of personal fields and filters frustrating for management tasks. (2 mentions)
Users find the complex learning process challenging, especially for newcomers trying to manage the system effectively. (1 mentions)
Users feel the need for more intuitive search capabilities and improved help resources within the Intellum Platform. (1 mentions)

5 Pros or Advantages of Intellum Platform

5 Cons or Disadvantages of Intellum Platform

Intellum Platform Reviews (50)

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Reviews

Intellum Platform Reviews (50)

View 1 Video Reviews
4.4
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Andrei Z.
AZ
Andrei Z.
Mid-Market (51-1000 emp.)
"An excellent platform for a great learning experience"
5/5
What do you like best about Intellum Platform?

The UI & UX. I find the platform very easy to use. Also, all it has all the functionalities we need for our induction programme. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

I don't have any aspect in this regard. Everything is how I imagine. Review collected by and hosted on G2.com.

Response from Shannon Howard of Intellum Platform

Hey Andrei! Thank you so much for taking the time to leave a review. We're so glad to hear that you find Intellum easy to use and full of the functionality you need for your new employee training!

Franklin A.
FA
Franklin A.
Training Manager
Enterprise (> 1000 emp.)
"Amazing Support and Flexibility"
5/5
What do you like best about Intellum Platform?

The support team is by what has been the game changer for us. Working with previous learning management systems, our client management experience has been handled at a distance, through ticketing queues and client blogs. We meet regularly with our customer service manager and feel that our needs are not only heard but met. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

An AI connection to other elearning platforms outside of Evolve would really go far in helping our team have a more well-rounded learning inventory. We enjoy Evolve, but the majority of our team has more experience with other elearning authoring platforms and could see great benefits in the connection that Evolve provides. Review collected by and hosted on G2.com.

Response from Kait Smith of Intellum Platform

Hi Franklin! Thank you for your kind review and love of our support team. We're a little biased, but we've got the best reps in the game!

PC
Preston C.
Training Manager
Enterprise (> 1000 emp.)
"Our go to Learning Engine"
4.5/5
What do you like best about Intellum Platform?

Customer service is vital to our team and paramount to our organization. It's important any service that we work with to support our employees puts customer service first, and Intellum has always given us excellent support and guidance. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

The online help documentation is not as clear and straight-forward as we need sometimes. Our team doesn't want to always ask questions to get to the next step or try something new. Sometimes, it's important to the answers clearly guiding, and the repository for those answers has become harder to navigate. Review collected by and hosted on G2.com.

Response from Kait Smith of Intellum Platform

Hi Preston!

Thank you for your kind and detailed review. We're so thrilled to hear that our customer service model is serving you and your organization well!

I've surfaced your feedback to our documentation team, we're always looking for ways to be better!

Aishwarya G.
AG
Aishwarya G.
Content Developer
Mid-Market (51-1000 emp.)
"Recommending Intellum platform for studies to everyone"
5/5
What do you like best about Intellum Platform?

I have been using Intellum for a year, and my experience is fantastic. How every content and course is made helps one understand the material and the topics. I would recommend this platform to everyone. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

There is nothing to dislike about intellum platform. Everything on this Platform is beneficial, and I don't have any issues with any features on intellum platform. Review collected by and hosted on G2.com.

Response from Shannon Howard of Intellum Platform

We are thrilled to hear that you have had a fantastic experience with Intellum. Thank you for recommending our platform to others!

Chakradhari K.
CK
Chakradhari K.
Cloud Training, Customer Service Rep
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Intellum platform for better studies"
5/5
What do you like best about Intellum Platform?

Intellum platform is a fantastic platform for studies. The platform is easy to use and understand. The features are unique I have been using intellum for a year. Till now, my experience has been excellent. I would recommend this to everyone. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

There is nothing to dislike as every feature is impressive on intellum compared to other platforms. It is user-friendly and unique. Intellum has so many features, which I have loved so far. Review collected by and hosted on G2.com.

Response from Kait Smith of Intellum Platform

Hey Chakradhari! Thank you for your glowing review. We're so glad to see that the Intellum Platform is useful to you and your organization's needs!

Greg R.
GR
Greg R.
Director, Technical Enablement
Mid-Market (51-1000 emp.)
"Intuitive modern design, and a wonderful MS to use"
5/5
What do you like best about Intellum Platform?

Intellum uses the best of modern UX design principles to create a world class enterprise learning experience. Functionality matches cloud expectations for ease of use and meaningful feature sets. New feature releases are regular and add value every time. CSM and support are attentive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

Integrations have taken longer to implement than expected. Significant resources required to troubleshoot. Live event management could be simpler. Review collected by and hosted on G2.com.

Response from Kait Smith of Intellum Platform

Hi there Greg, thrilled to hear Intelllum is meeting your cloud and feature expectations!

I've taken note of your feedback and passed it to the product team. Thanks again for partnering with us!

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"A variety of features, but needs streamlining and modernization"
2/5
What do you like best about Intellum Platform?

The robust set of features is great (but, at times, overwhelming). If you have extensive experience in LMS administration and are used to other legacy systems, you'll most likely be able to accomplish what you need in terms of publishing content and generating custom reports. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

Even with recent updates, the system feels a bit stuck in the past from both the administrative and learner sides. Visually, it does not look "modern" and can at times even feel clunky to use. Reporting continues to be extremely complex and could benefit from further refinement and simplification. You are still very limited in content-type that you are able to add to a path, and learners are becoming bored with the same visual presentation of learning paths and collections. Review collected by and hosted on G2.com.

Response from Kait Smith of Intellum Platform

Hi there! We appreciate your candid review of our platform. We look forward to making improvements to make both the learner and administrator experience even better. Thanks!

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"My new gold standard for LMS"
4.5/5
What do you like best about Intellum Platform?

For the most part, Intellum has a fairly intuitive interface for both administrators and users. Controls are easy to find and backend settings are relatively straightforward. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

My biggest issues with Intellum is the lack of support community. The client base for Intellum includes some rather large organizations, many of which are also in my industry, unlike some learning management systems, there's no common space a community of users to discuss and trade best practices. Review collected by and hosted on G2.com.

Response from Kait Smith of Intellum Platform

Hi there!

Thank you so much for your review of our platform. Stay tuned for some exciting updates around community!

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"Very positive experience for our e-learning materials!"
5/5
What do you like best about Intellum Platform?

- the possibility to link different activities with path & collections

- the possibility to create different user groups

- the general customisation features works well Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

- would be helpful to have a feature that allows to translate all content in different languages.

- possibility to add more brand tools (fonts, logos)

- notifications when users complete an activity Review collected by and hosted on G2.com.

Response from Kait Smith of Intellum Platform

Thanks so much for your review of our platform!

Alexis L.
AL
Alexis L.
Concepteur pédagogique
Enterprise (> 1000 emp.)
"Flexible tool to build the LMS your clients needs"
4.5/5
What do you like best about Intellum Platform?

I like that it has so many features accessible to the user. Users (admins) can customize so many things with Intellum. It's easy to do our own branding and add it. I like that the tool is in constant evolution and that they keep adding more stuff. Also, the opportunity to add more and more modules to the system is a great +! I like the way their support team are always available to help us when we need them. One of the best thing for me is the ability to have access to the data I need. It brings our team to the next level as we are now more intelligence about the way we do business.

I like that I can give admin access to many users without have to pay every time. This way, my own users can generate their own report if they need one or add their own courses. I also like that we can integrate tools like mail chimp, zoom, google, and more! This way I don't have to duplicate the work from a tool to another and can automate a lot of communications directly in the system. Doing so makes it more appealing to the learners as well.

I simply love that we can create action links in the system. This allows us to save a lot of time booking trainings to our learners by making them click on a small link. Also helps us manage communications, I love it! Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

I think that there could be some amelioration to the admin user interface. It can be really hard to find the stuff you need (since they have so many options) for new users. It can discourage you if you are not good with technology in general. Also, I think that the onboarding of new admin is really hard to manage, the training is self-paced, but not custom (course integration to our LMS would help so that we can select what we need, when we need it for the learners we have to manage).

I think that the learner experience also need a small upgrade, in terms of helping my users navigate through the system. For example, adding a new user "walkthtoug" of the system might help them get more familiar with it. This way they can find the learning content they need more quickly without having to contact an admin. (I know that part of their learners experience is related to the way we program our internal content as well, but these small upgrades would make the difference).

Customizing fonts and text on a page would be a good addition to the tool. Particularly in the letter and page section of the system. Review collected by and hosted on G2.com.

Response from Erin Lewis of Intellum Platform

Thanks for your review, Alexis! We love to hear how you've been able to easily reflect your brand to your learners, and how you're able to integrate with other mission critical tools. Appreciate the constructive feedback as well. Kudos on your great work!