--- title: Innovative Employee Solutions (IES) Reviews meta_title: 'Innovative Employee Solutions (IES) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 25 reviews by the users' company size, role or industry to find out how Innovative Employee Solutions (IES) works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 25 scale: '5' date_modified: '2026-10-17' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Innovative Employee Solutions (IES) Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the excellent customer service from IES, appreciating their proactive approach and reliability in HR support. (3 mentions)
Users value the responsive support from IES, appreciating their dedication and proactive communication for efficient service. (3 mentions)
Users value the excellent customer support of IES, appreciating their responsiveness and commitment to client needs. (2 mentions)
Users highlight the seamless payment process with IES, enhancing efficiency and reliability for contractor management. (2 mentions)
Users commend the seamless efficiency of IES, noting improved onboarding and prompt support for contractors. (2 mentions)
Users find the navigation cumbersome, often needing extra assistance to use the timekeeping system effectively. (1 mentions)
Users find the navigation difficulty in the timekeeping system cumbersome, often requiring additional assistance to use effectively. (1 mentions)
Users find the timekeeping system less user-friendly, often needing additional help to navigate effectively. (1 mentions)
Users report difficulties in contacting the payroll team, resulting in frustrating payroll issues during urgent situations. (1 mentions)
Users find it challenging to contact the payroll team, resulting in poor customer support during urgent issues. (1 mentions)

5 Pros or Advantages of Innovative Employee Solutions (IES)

1. Helpful
Users value the excellent customer service from IES, appreciating their proactive approach and reliability in HR support.
See 3 mentions

See Related User Reviews

Norma M.
NM

Norma M.

Mid-Market (51-1000 emp.)

4.5/5

"Exceptional EOR Partner for Nationwide Staffing Needs"

What do you like about Innovative Employee Solutions (IES)?

IES is our EOR partner in providing exceptional temporary employees to our clients all over the country. They offer benefits and that comply with each

Amie L.
AL

Amie L.

5.0/5

"Reliable HR Partner with Stellar Support"

What do you like about Innovative Employee Solutions (IES)?

I have been using Innovative Employee Solutions (IES) for our HR and payroll services for 8 years and have had an excellent experience. The profession

2. Response Time
Users value the responsive support from IES, appreciating their dedication and proactive communication for efficient service.
See 3 mentions

See Related User Reviews

Amie L.
AL

Amie L.

5.0/5

"Reliable HR Partner with Stellar Support"

What do you like about Innovative Employee Solutions (IES)?

I have been using Innovative Employee Solutions (IES) for our HR and payroll services for 8 years and have had an excellent experience. The profession

TC

Tamara C.

Mid-Market (51-1000 emp.)

4.0/5

"Supportive Payroll Partnership with Measurable Improvements"

What do you like about Innovative Employee Solutions (IES)?

The collaborative partnership and responsiveness from the GTS-IES team. IES leadership, along with our Account Management team/Employment Specialists—

3. Customer Support
Users value the excellent customer support of IES, appreciating their responsiveness and commitment to client needs.
See 2 mentions

See Related User Reviews

Norma M.
NM

Norma M.

Mid-Market (51-1000 emp.)

4.5/5

"Exceptional EOR Partner for Nationwide Staffing Needs"

What do you like about Innovative Employee Solutions (IES)?

IES is our EOR partner in providing exceptional temporary employees to our clients all over the country. They offer benefits and that comply with each

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"IES Review"

What do you like about Innovative Employee Solutions (IES)?

One of the features I like best about IES is the customer support. The team is very supportive and responsive to e-mails and requests.

4. Easy Payments
Users highlight the seamless payment process with IES, enhancing efficiency and reliability for contractor management.
See 2 mentions

See Related User Reviews

Amie L.
AL

Amie L.

5.0/5

"Reliable HR Partner with Stellar Support"

What do you like about Innovative Employee Solutions (IES)?

I have been using Innovative Employee Solutions (IES) for our HR and payroll services for 8 years and have had an excellent experience. The profession

TC

Tamara C.

Mid-Market (51-1000 emp.)

4.0/5

"Supportive Payroll Partnership with Measurable Improvements"

What do you like about Innovative Employee Solutions (IES)?

The collaborative partnership and responsiveness from the GTS-IES team. IES leadership, along with our Account Management team/Employment Specialists—

5. Efficiency
Users commend the seamless efficiency of IES, noting improved onboarding and prompt support for contractors.
See 2 mentions

See Related User Reviews

Amie L.
AL

Amie L.

5.0/5

"Reliable HR Partner with Stellar Support"

What do you like about Innovative Employee Solutions (IES)?

I have been using Innovative Employee Solutions (IES) for our HR and payroll services for 8 years and have had an excellent experience. The profession

TC

Tamara C.

Mid-Market (51-1000 emp.)

4.0/5

"Supportive Payroll Partnership with Measurable Improvements"

What do you like about Innovative Employee Solutions (IES)?

The collaborative partnership and responsiveness from the GTS-IES team. IES leadership, along with our Account Management team/Employment Specialists—

5 Cons or Disadvantages of Innovative Employee Solutions (IES)

1. Complex Navigation
Users find the navigation cumbersome, often needing extra assistance to use the timekeeping system effectively.
See 1 mentions

See Related User Reviews

Amie L.
AL

Amie L.

5.0/5

"Reliable HR Partner with Stellar Support"

What do you dislike about Innovative Employee Solutions (IES)?

I find the timekeeping system to be less user-friendly than I would like. Navigating it sometimes requires extra assistance, which can be cumbersome f

2. Navigation Difficulty
Users find the navigation difficulty in the timekeeping system cumbersome, often requiring additional assistance to use effectively.
See 1 mentions

See Related User Reviews

Amie L.
AL

Amie L.

5.0/5

"Reliable HR Partner with Stellar Support"

What do you dislike about Innovative Employee Solutions (IES)?

I find the timekeeping system to be less user-friendly than I would like. Navigating it sometimes requires extra assistance, which can be cumbersome f

3. Not User-Friendly
Users find the timekeeping system less user-friendly, often needing additional help to navigate effectively.
See 1 mentions

See Related User Reviews

Amie L.
AL

Amie L.

5.0/5

"Reliable HR Partner with Stellar Support"

What do you dislike about Innovative Employee Solutions (IES)?

I find the timekeeping system to be less user-friendly than I would like. Navigating it sometimes requires extra assistance, which can be cumbersome f

4. Payroll Issues
Users report difficulties in contacting the payroll team, resulting in frustrating payroll issues during urgent situations.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"IES Review"

What do you dislike about Innovative Employee Solutions (IES)?

There are times when it is hard to reach the payroll team for pressing issues.

5. Poor Customer Support
Users find it challenging to contact the payroll team, resulting in poor customer support during urgent issues.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"IES Review"

What do you dislike about Innovative Employee Solutions (IES)?

There are times when it is hard to reach the payroll team for pressing issues.

Innovative Employee Solutions (IES) Reviews (25)

Reviews

Innovative Employee Solutions (IES) Reviews (25)

4.6
25 reviews
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IK
Ibrahim K.
Analyst
Mid-Market (51-1000 emp.)
"IES review."
3.5/5
What do you like best about Innovative Employee Solutions (IES)?

No problems so far. They have been regular with payments. Online viewing is available. Review collected by and hosted on G2.com.

What do you dislike about Innovative Employee Solutions (IES)?

The only drawback is you cannot adjust direct deposits yourself as some other services allow Review collected by and hosted on G2.com.

janardan h.
JH
janardan h.
Application Development Associate
Enterprise (> 1000 emp.)
"Best tech support for an Employee"
5/5
What do you like best about Innovative Employee Solutions (IES)?

IES excels in managing business and the software is user-friendly for employees, it has the best work culture. Review collected by and hosted on G2.com.

What do you dislike about Innovative Employee Solutions (IES)?

I feel it has fewer customization features. It has limited benefits for part-time employees. Review collected by and hosted on G2.com.

Harleen K.
HK
Harleen K.
Executive
Mid-Market (51-1000 emp.)
"Great and convenient"
4/5
What do you like best about Innovative Employee Solutions (IES)?

It has a very quick and consolidate usage Review collected by and hosted on G2.com.

What do you dislike about Innovative Employee Solutions (IES)?

Nothing as of now as I used for limited time Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
"Easy talent acquisition support"
4/5
What do you like best about Innovative Employee Solutions (IES)?

One stop solution for employers focusing on HR management, recruitment and talent management Review collected by and hosted on G2.com.

What do you dislike about Innovative Employee Solutions (IES)?

Since it addresses specific problems of business services, it's hard to configure and customize it at times Review collected by and hosted on G2.com.

Verified User in Education Management
CE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Would recommend it 100%."
4/5
What do you like best about Innovative Employee Solutions (IES)?

It is a user friendly software. Great Experience! Review collected by and hosted on G2.com.

What do you dislike about Innovative Employee Solutions (IES)?

Customer support could be improved. Rest everything is good. Review collected by and hosted on G2.com.

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