Inkwell Global Marketing Reviews & Product Details

I am so thankful to always have my dedicated rep who I can go to for questions not only about specific orders, but just about swag inventory in general! I've even asked my rep for suggestions on products that would be good for a certain project we're working on. They're always very knowledgeable and quick to respond. Review collected by and hosted on G2.com.

Turnaround time can vary based on the bandwidth of the warehouse and printers so I have very different ideas of how long projects can take. Hasn't gotten in the way thus far, just something I have noticed! I'm also not crazy about the user dashboard- it gets the job done but I think could be much more user friendly and intuitive! Review collected by and hosted on G2.com.

Our rep, Heather, is responsive, patient, and helpful. We have asked a lot since opening our store and have had some non-traditional requests. Heather and the team were able to accommodate all our needs and were great to work with. Review collected by and hosted on G2.com.

We've had some back and forth over the size of our logos not matching the proofs, but it was quickly resolved and most likely an issue on our end. Review collected by and hosted on G2.com.

We've done a couple of one-off projects with Inkwell and are working toward launching our own Company Store with them – we absolutely love the dedicated support we receive, and that someone is always watching our account. We went through an extensive RFP process and Inkwell came out on top. Our account rep, Michelle, is always available, takes the time to troubleshoot with us and offers ideas, and if she does not have the answer (which is rare) she always gets back to us within 24hrs (honestly it's usually more like 8 hrs!). The doors are also wide open to do whatever we think works best for our company. They are problem-solvers and always work with us to find the best solution for our needs – and within budget! We're very happy with Inkwell so far. Review collected by and hosted on G2.com.

Inkwell will provide whatever we ask them for and, a lot of times, offer something better! I do wish that they had a little bit more creativity when it comes to sourcing, but it's usually something we can go back and forth on a couple of times and get to a great solution. I appreciate all the time and dedication they give us. Review collected by and hosted on G2.com.

I think the component I have enjoyed the most about Inkwell is their incredible customer service. If I reach out with an issue or question, I typically get a response within 20 minutes! The staff has been great to work with, and I appreciate their willingness to help. Review collected by and hosted on G2.com.

There honestly isn't anything I can think of at this moment in time. Review collected by and hosted on G2.com.

I really love the excellent customer service. My company had a ton of questions and our rep Michelle has always been available and super knowledgeable. They also have a lot of flexibility in terms of the services they offer. We are able to customize our experience to exactly what we want and I think that is what sets them apart from other competitors. Review collected by and hosted on G2.com.

There is not much. However, one thing I don't like is the extra credit card fee that we are charged for certain purchases. Inkwell's services aren't cheap either but again you get what you pay for. Review collected by and hosted on G2.com.

They carry popular brands and have excellent customer service. Working with Michelle has been fantastic. She always responds quickly, clarifies questions, and supplies us with helpful information. Review collected by and hosted on G2.com.

They have high quantities, and I wish they had a site that held all of the items we have looked at for organizational purposes. Review collected by and hosted on G2.com.

It was super easy to work with Inkwell on getting the shop setup and getting any questions answered. The items came in and were great as well. Review collected by and hosted on G2.com.

Some folks mentioned they would like to be able to see if they can feel samples before buying the items. Our shop is pretty small so I understand that may not be possible, but it was mentioned. Review collected by and hosted on G2.com.

Jamie is super quick to reply to my questions and gives me all the information I need to decide what products to provide for my team. Review collected by and hosted on G2.com.

I'm not sure if this really anything about Inkwell, but inconsistent stock for shirt colors is a little frustrating but not anything we can't work around. Review collected by and hosted on G2.com.

They make edits super easy and work to find items in your budget to maximize what staff can get! Review collected by and hosted on G2.com.

There is nothing to dislike! We've had two missing items (out of thousands), and they sent replacements immediately without question. Review collected by and hosted on G2.com.

Gina has helped me with my marketing for over 10 years. I know when I give her a project she will see it through to completion. Review collected by and hosted on G2.com.

Can't think of anything at the moment. Thanks for asking Review collected by and hosted on G2.com.