Infiterra Reviews & Product Details

Infiterra emerges as an independent company in 2025, evolving from interworks.cloud to meet the growing needs of IT distributors and Managed Service Providers (MSPs). Infiterra’s inception is rooted in addressing the escalating demand for scalable subscription commerce solutions among large MSPs and IT Distributors. Infiterra leverages its extensive expertise to meet these evolving market dynamics, supporting 80,000+ users across 75 markets, managing 400 published marketplaces, and processing over 1 million invoices annually. Recognized in IDC’s Vendor Reference Guide and the Canalys Channel Ecosystem Landscape, Infiterra delivers a robust platform designed to transform how businesses manage cloud services and grow through automation and efficiency. With a strong foundation in technology and deep industry expertise, the company continues to refine its platform to meet the evolving needs of IT distributors and MSPs.

Seller

Infiterra

Discussions

Infiterra Community

Languages Supported

German, Greek, English, French, Dutch, Portuguese, Spanish

Overview by

Infiterra Marketing

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

View More Pricing Information

Infiterra Integrations

(2)

Verified by Infiterra

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MI

Marco I.

Head Business Unit MSP

Enterprise (> 1000 emp.)

4/4/2023

"Intuitive, modern cloud provisioning and management platform"

4.5/5

What do you like best about Infiterra?

After integration of the platform we could cut cost in the cloud contract maintenance and billing process Review collected by and hosted on G2.com.

What do you dislike about Infiterra?

No downsides from the platform itself - missing API integration capabilities from other systems appeared often to slow down the whole process Review collected by and hosted on G2.com.

Response from Infiterra Marketing of Infiterra

edit

We are grateful for your review. Marco. Feedback from experts and professionals like you helps us stay focused on the right track: working non-stop to improve our platform and services. Thank you! 🙏

RK

Robert K.

Geschäftsführender Gesellschafter

Small-Business (50 or fewer emp.)

5/4/2023

"Full automation from purchase to invoicing"

4.5/5

What do you like best about Infiterra?

Complete support of the entire MS Cloud license portfolio Review collected by and hosted on G2.com.

What do you dislike about Infiterra?

User Interface of the BSS. Not modern or intuitive Review collected by and hosted on G2.com.

Response from Infiterra Marketing of Infiterra

edit

Thank you very much, Robert, for taking the time to share your feedback on the interworks.cloud platform. We are glad to hear that you appreciate our platform's complete support of the entire MS Cloud license portfolio.

At the same time, we understand that the user interface of the BSS may not be as modern or intuitive as some users would prefer. Please rest assured that we are always striving to improve our platform and make it more user-friendly, so we appreciate your input on this matter.

Finally, it's great to hear that our platform successfully meets your pricing and invoicing needs and that its full process automation has been beneficial for you. Our goal is to provide a comprehensive solution that enables our users to streamline their processes and automate their workflows, so it's good to know that this feature has been helpful to you.

Once again, thank you for your valuable feedback. If you have any further suggestions or comments, please don't hesitate to reach out to us.

AI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

3/3/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Complex to manage, still best choice even if it doesn't address all needs. Victim of its success."

2/5

What do you like best about Infiterra?

The platform addresses most of the basic scenarios. Capability to manage multiple levels of reselling. Initial onboarding. Technical and commercial team are really dedicated to help. Review collected by and hosted on G2.com.

What do you dislike about Infiterra?

The platform requires heavy management and is hugely time-consuming. Some Microsoft features are not reproducible on the platform, it's not possible to manage multiple taxation for the same customer, perpetual software is still not managing the Microsoft price list, some tickets are never really addressed, whenever a problem is complex the ticket goes to "requires extra development" or under dev evaluation... the fact that the support model has been changed without previous notification and that the support level is impacted. Also, the roadmap is always postponed. Also, the update process for products and price list is just a nightmare, complex, and sometimes not reliable... which makes me threatened about the reliability of prices. The fact that invoice content can change after they are sent to the customer just by changing a template (accounting uncompliant). Review collected by and hosted on G2.com.