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INDIDESK Reviews & Product Details

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INDIDESK Reviews (5)

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DG

Daniel G.

Software Developer

Small-Business (50 or fewer emp.)

10/7/2024

"HELPFUL TOOL FOR CUSTOMER SERVICE"

5/5

What do you like best about INDIDESK?

I enjoy using INDIDESK in my workplace to manage client questions. It has helped me keep track of all the incoming messages and respond to them fast in one place. Our clients ar happy since i respond fast to their queries. Review collected by and hosted on G2.com.

What do you dislike about INDIDESK?

For new users it can be complicated and i have found some features not easy to find. Review collected by and hosted on G2.com.

What problems is INDIDESK solving and how is that benefiting you?

Indidesk addresses important business challenges by streamlining and organizing customer support. It collects all customer messages in one user-friendly platform, ensuring that no inquiries are overlooked. Additionally, Indidesk keeps conversations well-organized, making it simple to monitor and follow up on issues. It also offers helpful performance reports that show how the support team is doing, allowing businesses to identify areas for improvement. Review collected by and hosted on G2.com.

MR

mahmoud R.

Instructor Making short films

Small-Business (50 or fewer emp.)

6/1/2022

"Best remote control performance ever"

4/5

What do you like best about INDIDESK?

It is a powerful program to manage your projects and remote business that is easy to use in addition to a very small amount to use. A great solution. If you are working with several assumptions or founder of a small company, this is good for you Review collected by and hosted on G2.com.

What do you dislike about INDIDESK?

Sometimes the problem may be that it needs a fast internet, in addition to providing communication with customer service Review collected by and hosted on G2.com.

Recommendations to others considering INDIDESK:

I would advise anyone who is starting to establish a small company and wants a strong task manager or someone who works with the affiliate team for this program, it is very useful Review collected by and hosted on G2.com.

What problems is INDIDESK solving and how is that benefiting you?

He solved the problem of working from one place to several options, such as working remotely, delivering work in a professional manner, and managing tasks easily and smoothly, so I highly recommend him Review collected by and hosted on G2.com.

KW

Kendi W.

Database Programmer

Enterprise (> 1000 emp.)

6/1/2022

"There is nothing special than using good tool like indidesk"

4.5/5

What do you like best about INDIDESK?

It has a unique and cool user interface which is easier to use and interract with. I like it's 24/7 user support who are knowledgeable and provide good suppo t services Incase be.

Collaborations feature helps to create a group or individual chats and reach to team members about progress of the project.

Has a unique a and fantastic reporting tool which gives an insight on the detail project and task reports. Assigning task, creating milestones and projects and other features are easier to work in this tool and one is even able to track all of this in Indidesk Review collected by and hosted on G2.com.

What do you dislike about INDIDESK?

No challenges seen while using Indidesk and to me it has been working very well without hindrance.

It has greatly improved project management and level of managing employees on their job categories and task assigned Review collected by and hosted on G2.com.

Recommendations to others considering INDIDESK:

I will recommend this tool to edey company because since I started using it I have seen good result and I am certain it can help you too. Review collected by and hosted on G2.com.

What problems is INDIDESK solving and how is that benefiting you?

Am able to track progress of my employees on the task get ven and know the details of every project using a fantastic reporting feature

Collaboration to team members have greatly been improved and overall has managed to raised the productivity of the company Review collected by and hosted on G2.com.

VP

Vipin P.

Risk, Fraud and KYC

Small-Business (50 or fewer emp.)

6/5/2022

"Indidesk review"

4/5

What do you like best about INDIDESK?

Completeness of the information. You wont need anything else.. Review collected by and hosted on G2.com.

What do you dislike about INDIDESK?

Navigation was bit complicated for me and could have been better. Review collected by and hosted on G2.com.

Recommendations to others considering INDIDESK:

You can go for it if everyone you going to work with know how to work on this platform. Otherwise, half of your time would be spent on teaching others it's features, which will hit your productvity. Review collected by and hosted on G2.com.

What problems is INDIDESK solving and how is that benefiting you?

Freelancing. One of my client asked me to collaborate via indidesk. I used it on his recommendation. I was able to work on it. Review collected by and hosted on G2.com.

VG

Virtue G.

Business Developer

Small-Business (50 or fewer emp.)

5/31/2022

"Best tool for remote workers"

5/5

What do you like best about INDIDESK?

The best part is very much useful for remote workers we can share files and assign tasks & milestones for the team. Also, time tracking option is available so it was easy & simple to monitor the employees Review collected by and hosted on G2.com.

What do you dislike about INDIDESK?

Haven't faced dislikes using Indidesk. Everything is good for now Review collected by and hosted on G2.com.