---
title: Incident Service Portal Reviews
meta_title: 'Incident Service Portal Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Incident Service Portal works for a business like yours.
date_modified: '2026-04-02'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---


# Incident Service Portal Reviews
**Vendor:** Elin Software  
**Category:** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)
## About Incident Service Portal
Self-service portal for Incident Management provides a modern, intuitive and mobile-friendly user experience for ServiceNow Incident Management.






- [View Incident Service Portal pricing details and edition comparison](https://www.g2.com/products/incident-service-portal/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-09+15%3A19%3A33+-0500&secure%5Bsession_id%5D=fb3e54d1-cc61-4dc5-a113-8aa0901cce60&secure%5Btoken%5D=c8697991b80887503dbd8063d8a32a44706e9e4283ec9a4b59511094b62f78d3&format=llm_user)

## Incident Service Portal Features
**ServiceNow Apps**
- ServiceNow Integration
- Value

**Agentic AI - ServiceNow Store Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

## Top Incident Service Portal Alternatives
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,044 reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,477 reviews)
  - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,234 reviews)